Near Hoan Kiem Lake, Hanoi Paon Hotel & Spa offers a rejuvenating experience. Revitalize at the rooftop terrace or indulge in spa treatments like hot stone massages and facials at Jasmin Spa. With an art gallery, shopping mall on site, high-speed WiFi and a 24-hour business center - this upscale hotel has everything for a convenient stay.
Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
Hanoi Old Town Night Market - 5 min walk - 0.5 km
Hanoi Opera House - 10 min walk - 0.9 km
St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km
Getting around
Noi Bai Intl. Airport (HAN) - 38 min drive
Hanoi Long Bien Station - 5 min drive
Hanoi Gia Lam Station - 14 min drive
Hanoi Railway Station - 23 min walk
Airport shuttle (surcharge)
Restaurants
Banh Mi Long Hoi - 1 min walk
Pizza Belga 47 Hàng Bè - 2 min walk
Bánh Mì Mong - 1 min walk
Cơm rang, Phở Xào - 1 min walk
Aha Cafe - 1 min walk
About this property
Hanoi Paon Hotel & Spa
Hanoi Paon Hotel & Spa features a rooftop terrace and puts you within a 5-minute walk of Hoan Kiem Lake. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
51 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite valet parking (VND 300000 per night)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
No alcohol allowed onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Poolside bar
Swim-up bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's games
Fence around the pool
What to do
Scooter/moped rentals
Shopping
Access to nearby outdoor pool
Boat tours nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness center
An outdoor pool
Art gallery on site
Shopping mall on site
Full-service spa
Traditional architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Visual fire alarm
Doorbell and phone notification
Phone accessibility kit
Room amenities
Be entertained
39-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi (speed of 50+ Mbps) and free wired internet
Phone
Food and drink
Free bottled water
Children's dinnerware
Highchair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
Airport shuttle service is offered for an extra charge of VND 380000 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for VND 650000 per day
Parking
Valet parking costs VND 300000 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Also known as
Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Hanoi Paon Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Paon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hanoi Paon Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hanoi Paon Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Paon Hotel & Spa?
Yes. Valet parking costs VND 300000 per night.
Is airport shuttle service offered by Hanoi Paon Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 380000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Paon Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hanoi Paon Hotel & Spa and nearby?
Have fun with nearby activities like boat tours and swimming. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hanoi Paon Hotel & Spa also has a fitness center and spa services, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hanoi Paon Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Hanoi Paon Hotel & Spa like?
Hanoi Paon Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 6 minutes' walk from Hanoi Old Town Night Market.
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Hanoi Paon Hotel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Drinks
Restaurant
What guests liked
Breakfast was excellent with a good variety of choices and well-cooked options. (9 reviews)
The property's spa offers an amazing experience with fantastic massages and relaxing atmosphere. (4 reviews)
The pool offered a life-saving respite from the heat and provided a great view from the rooftop deck. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 12, 2025
Hôtel très propre, un accueil chaleureux, nous n'avons pas été déçus. La piscine très sympa, le petit déjeuner varié. Le service impeccable.
Je recommande vivement cet hôtel
Julie
Julie, 2-night trip
10/10 Exceptional
Jul 19, 2025
El hotel está muy bien situado
La terraza en el rooftop tiene una vistas estupendas de Hanói
Property was just what we wanted for our visit to Hanio. Very easy to walk to most attractions. Clean and safe also a very good breakfast.
Peter
Peter, 3-night trip
10/10 Exceptional
Feb 18, 2025
Great hotel
Lovely hotel and great location
Verified traveler
1-night trip
10/10 Exceptional
Jul 3, 2025
Lovely staff and location. Delicious breakfast! The pool could have been cleaner but we took the plunge anyway and everything was fine.
Erica
Erica, 5-night trip
10/10 Exceptional
Jul 22, 2025
Great Service, Staff and Location.
From the initial contact, to arrange the airport transfer, and all through my fortnight stay at this wonderful hotel I was met with great service and friendly staff who wanted to help me enjoy my stay as much as possible. Highly commendable. The hotel and spa is in a great location in the Old Quarter and I’d definitely stay there again.
Mark
Mark, 13-night trip
10/10 Exceptional
Mar 3, 2025
Excellent staffs, convenient location, great breakfast options - I would recommend and would stay here again in the future.
JOHNY
JOHNY, 3-night trip
10/10 Exceptional
Jun 20, 2025
Return trip to this property - convenient to restaurants, shopping, tourist attractions and transport. Friendly and helpful staff. Will stay again. Thank you!
Monique
Monique, 1-night trip
10/10 Exceptional
Jul 19, 2025
Incredible service and great hotel
I definitely come back to this hotel. Besides having nice facilities, pool, gym and fantastic breakfast. It also have the most friendly and helpful staff. They go out of the way to give you the best experience and they even call the bus company and made sure we came to the right place and time. Thanks to the staff🤗 you deserve a big thumbs up 👍
Iben
Iben, 1-night trip
10/10 Exceptional
Apr 6, 2025
The staff is amazing snd the location is top notch.
jeff
jeff, 2-night trip
8/10 Very good
Aug 2, 2025
God oplevelse alt i alt
Pro: Perfekt lokation. Extremt venligt personale (Tak til Leo Than for imødekommenhed ved sent udtjek). Varieret morgenmad hotellets størrelse taget i betragtning. God dækning af internet.
Con: Morgenmad og Pool/Fitness ligger højere end elevator. Meget varmt i Fitness område. En smule skimmelsvamp i brusekabinen
Thomas Lau
Thomas Lau, 2-night trip
10/10 Exceptional
May 8, 2025
Enjoyable stay
Excellent stay
Convenient location
We were in 6th floored and we didn’t hear any noise or traffic
Good selection of fruits for breakfast
Yan Lynn
Yan Lynn, 1-night trip
10/10 Exceptional
Jun 9, 2025
Good value for money. Frienly staff. Excellent breakfast and really nice sundeck
Palle
Palle, 3-night trip
10/10 Exceptional
Jan 23, 2025
Great stay at the Hanoi Paon
Staff very friendly and helpful, hotel services immaculate, will stay again
Stanley
Stanley, 4-night trip
10/10 Exceptional
Apr 11, 2025
Loved it
Tania Monique
Tania Monique, 6-night trip
8/10 Very good
Jul 7, 2025
Mooi start om hanoi te verkennen.
Zeer prima hotel met prima kamers echter waar ramen biet van open kunnen.
Niet geschikt voor.mensen slecht ter ben. Intbijt is nl trwppe lopen.
Verder super aardige en behulpzame mensen..
Goede service.ook.
Jammer dat ba en dus ook rooftop dan op tijd dicht gingen. Nl 22.00. In avo dwas het pas lekker daar. Super of midden in centrum.
Alexander
Alexander, 3-night trip
10/10 Exceptional
Sep 12, 2024
Fantastisch hotel met aardig en behulpzaam personeel.
First I would like to thank the manager who did an exceptional job of looking after us when our flight was delayed he didn’t have to but made sure we could extend our room for another half day, the hotel staff also sorted us with a trip to the airport cheaper than grab and all booked for us I didn’t have to worry about a thing. Secondly the hotel is lovely and has all amenities you need such as a rooftop view breakfast and gym. It’s very central to everything it’s right at your doorstep
Jax
Jax, 1-night trip
10/10 Exceptional
Dec 24, 2024
Staff amazing location perfect to walk to any place you wanted or transport in abundance outside the door.
Leanne
Leanne, 8-night trip
10/10 Exceptional
Nov 6, 2024
City break in hanoi.. nice hotel in old quater..
Staff fruendly and very nice room
R
R, 3-night trip
8/10 Very good
Mar 27, 2025
Staff are friendly and helpful. Bell boy is extremely hard working and helpful too. No adverse comments
Siu Ping Phyl
Siu Ping Phyl, 3-night trip
10/10 Exceptional
Apr 19, 2025
The property was perfectly located in the old quarter with most things easily within walking distance - and when you do get tired, just jump a grab. The only thing we didn't realize in advance is that the pool is heated - not a cool pool to use at the hot times.