Hotel is located near the castle funicular (up a hill), so if you have any medical condition or handicap this is not the hotel for you as the hills to the hotel are quite steep, taxi did drive all the way though. There is an elevator inside the hotel. Besides that its perfectly located near citta alta and nearby restaurants and sights.
Very nice staff, the receptionists we met were really lovely and helpfull.
Not the cleanest, very dusty behind the night stands and on the floor, also an old ticket behind the night stand from previous guests was still there. There was also some mould (we believe) in the shower. Besides this, bedding was clean. Altough there were no balcony there was tables and chairs placed outside that could be used to sit outside if you wanted to.
Since hotel is near the fanicular it is a bit of noise when it runs, every 15 min. (until approx. 00:30 AM), at least in the room we got. Our room was located at a separate area out the back, that could be why it was a bit noisy from the funicular.
We did not try the breakfast since our flight was early, but it was 15€ per person (we did not have it included in our booking) and located in a separate area / restaurant.