This is barely a 3-star hotel and nowhere near 4-star standard.
The gym/fitness area and pool were closed for refurbishment during my entire stay, despite being clearly advertised and pictured at the time of booking. These facilities were a key reason I chose this hotel and there was no prior notice. Reception said there was nothing they could do.
The -2 floor, where the gym is located, remained accessible by lift with no proper warning signage. The area was dark and clearly not operational, yet still reachable by guests, which raises safety concerns.
The air conditioning cannot be properly controlled. It was fixed on heating mode and could not be switched to cooling. The room became uncomfortably warm at night and the only option was to sleep with the windows open.
Wi-Fi was unreliable and stopped working completely on Saturday. Reception again said nothing could be done. We checked out Sunday morning and it was still down.
There is also a demolition site directly in front of the hotel. On Friday at 2am, excavators were loading rubble into trucks.
Overall, this does not reflect a 4-star hotel, especially given the inaccurate advertising of amenities.