Does Kamisuwa Onsen Hotel Shinyu offer free cancellation for a full refund?

Yes, Kamisuwa Onsen Hotel Shinyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Kamisuwa Onsen Hotel Shinyu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Kamisuwa Onsen Hotel Shinyu?

Yes, there's free self parking.

What are the check-in and check-out times at Kamisuwa Onsen Hotel Shinyu?

You can check in starting at 3 PM. Check-out time is 10 AM.

What is there to do at Kamisuwa Onsen Hotel Shinyu and nearby?

Kamisuwa Onsen Hotel Shinyu has spa services.

What's the area around Kamisuwa Onsen Hotel Shinyu like?

Kamisuwa Onsen Hotel Shinyu is a short 10-minute walk from Kamisuwa Station and 17 minutes' walk from Lake Suwa.

Kamisuwa Onsen Hotel Shinyu, Suwa: Hotel Reviews, Rooms & Prices

8/10 Very good

Oct 16, 2025

The hotel is well located at lake front, although our room was on the lower floor and the view was a bit blocked by the fence outside the windows. The staff were extremely helpful and the one served us could speak English. The food was good.The private bath (fee required) inside the public bath has half glass walls so not so private except exclusive use of the facility .Given the price we paid included a free tour of the shrines, we considered it's value for money.

Marilyn, 1-night trip

10/10 Exceptional

Apr 19, 2025

Absolute gem! Beautiful scenery, fantastic hotel, fabulous service and delicious food. Definitely recommend!

CHUNG LING, 1-night trip

10/10 Exceptional

Mar 21, 2025

An excellent stay

We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again.

1-night trip

10/10 Exceptional

Sep 1, 2024

I love this place!!

Yotaro, 1-night trip

10/10 Exceptional

Nov 11, 2024

Excellent location overlooking the lake. The food at the hotel is authentic. There is also the possibility to rent bikes directly at the hotel. Very polite staff.

Cristina, 1-night trip

10/10 Exceptional

Dec 2, 2024

Beautiful onsen hotel with top notch service.

Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance.

Gene, 1-night trip

10/10 Exceptional

Jul 13, 2023

Staff were friendly and helpful. The food was also good and the pricing is also really affordable

10/10 Exceptional

Apr 23, 2025

All staff are friendly and very helpful. Only this hotel offer free coach tour for visiting all 4 Suwa Taisha shrines. very blessed. We enjoyed welcome drink before dinner. Hotspring bath with sauna room, very relaxing. they provid not only japanese yukata roves but also pajamas. Dinner and breakfast were so beautiful and delicious, and they served me a special vegetarian meal. many thanks to the kitchen staff. I strongly recommend to stay lake view room. the view was breath taking.

Setsuko, 1-night trip

10/10 Exceptional

Sep 20, 2024

We had the Suite on the 7th Floor. It was absolutely amazing, and the view and private bath were well worth it.

Thomas, 1-night trip

10/10 Exceptional

Apr 20, 2023

Our family really enjoys the stay. The room is modern and nice. The set dinner is also really great.

Wai Yin, 1-night trip

10/10 Exceptional

Sep 8, 2024

This was a great experience. If you are looking for a nice break from hustle of big city and really try ryokan and onsen (with ability to use private onsen) - I would highly recommend it

Max, 2-night trip

10/10 Exceptional

Sep 5, 2024

Great location. The hotel has just new renovated. I love the view of the lake. Foods and services are excellent. Would definitely go back if i am in the neighborhood. Parking is also free.

Alice, 1-night trip

6/10 Good

Dec 10, 2024

I recommend to reserve the private onsen and the shuttle around thr city with at least a month of anticipation. We got to use the onsen just once and there wasn't any place for the shuttle.

shay, 1-night trip

10/10 Exceptional

Mar 15, 2025

☺️

Visited for a trip around Lake Suwa and oh boy, this hotel is something special, I had the private onsen in the room and it was one of the most relaxing part of my trip in Japan. They also offered public a onsen for hotel guests and you can also book that to have that one private. Over all can't recommend this hotel enough, staff was friendly and breakfast was excellent if you want a taste of a traditional Japanese meal. There is also a bike rental right across the street next to Lake Suwa. Bike trip all around the lake is maybe around 4 hours or less. 10/10 Swore I saw a Shrine Maiden with green hair walking around.

Andrew, 1-night trip

10/10 Exceptional

Apr 20, 2024

Great location that just next to the lake Suwa. Luckily we can enjoy the Sakura on the riverside through the window of our room. The service for breakfast and dinner is good and thanks for the recommendation of the staff, Yu, for going to see the Sakura in a castle park nearby. That’s amazing.

Kaman, 1-night trip

10/10 Exceptional

May 11, 2023

Lake Suwa

Lovely locations as it’s right where the lake Suwa is, just walk across the road and it’s the lane. And there is a bicycle rental at the lake so it’s perfect place to stay and rent a bicycle for the day to cycle around the lake. 16km to complete a full perimeter of the late. It’s a MUST do, lovely.

Edmund, 2-night trip

10/10 Exceptional

Sep 5, 2023

Excellent stay at Lake Suwa

The location of hotel is right in front of Lake Suwa Park, the like shore is just across the road. A very relaxing vibe in this area. Staffs at carpark and concierge are very friendly and helpful. The interior environment of common area and room is stylish, new and clean. I stayed in lake view room with excellent view of Lake Suwa. Onsen is relatively basic and simple. Dinner and breakfast are good but not very outstanding. Selection of sake is disappointing for an onsen hotel in the city of Suwa, I did expect much bigger range of sake selection with so many famous sake kura in Suwa and Nagano.

Gin, 1-night trip

10/10 Exceptional

May 30, 2024

Retreat to calm you down

The accommodation was better than expected. The internal balcony made the room more usable and it felt larger than we expected. It was lovely to sit on the balcony to unwind and look at the view. The private dining experience (i think this is standard for those choosing the 1/2 board option) was a highlight. Course after course delughted us. The wait staff were excellent, very attentive and explained things well to us. Their patience was amazing, given our poor to non existent Japanese. It is styled as a health retreat with menus chosen to be healthy and it has facilities such as the very pleasant onsen. highly recommend a stay here.

Glenn, 2-night trip

10/10 Exceptional

Sep 21, 2023

Magical place for Your Name fans

This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to help you out. Don't worry if you don't speak Japanese! Top tip: if you speak "tourist level" Japanese like me, at dinner, just use English. They have English menus with descriptions of the food and an English speaking staff member will attend to you. I didn't do this, and the staff member passionately explained the origins of the appetisers. I understood almost none of it, and felt very guilty afterwards for letting him speak! After a lovely dinner and relaxing soak in the Onsen, I watched Your Name in front of the lake view. If that sounds perfect to you, do yourself a favour and go! On the way out, I mentioned to a lovely staff member that I came because of Your Name, and she recommended visiting Tateishi Koen before I left. If you're reading this: thank you so much for being thoughtful and recommending that. It was nothing more or less, than a breathtaking view. Fantastic Ryokan in a fantastic location.

ALEXANDER, 1-night trip

10/10 Exceptional

Oct 9, 2025

夕日時の琵琶湖の風景はとてもきれいです。食事も文句なしです。風呂が深めなのにステップが一段だけなので足が弱い人は要注意。

SHIGEKI, 1-night trip

10/10 Exceptional

Oct 8, 2025

Hiromi, 1-night trip

10/10 Exceptional

Aug 25, 2025

imai, 1-night trip

10/10 Exceptional

Jul 7, 2025

きれいな館内とスタッフさんの接客、食事。どれも素晴らしなかったです。なかなかできない非日常の宿泊を体験できました。おすすめできるホテルです。

MORIO, 1-night trip

10/10 Exceptional

Jul 4, 2025

のんびりできました。

Hiroki, 1-night trip

10/10 Exceptional

Jun 12, 2025

大変良かった

NAOKI, 1-night trip

Kamisuwa Onsen Hotel Shinyu

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