At Royal Plaza, indulge in continental breakfast and rejuvenate with a massage or other spa services. Take advantage of the on-site restaurant for meals throughout the day, then unwind at the nearby pool or stay active at a nearby health club.
Carrera 11 No. 14 - 64 Centro, Florencia, Caqueta, 180001
What's nearby
Santander Park - 1 min walk - 0.1 km
San Francisco Park - 3 min walk - 0.3 km
Catedral Nuestra Señora de Lourdes - 5 min walk - 0.5 km
Alberto Buitrago Hoyos Stadium - 10 min walk - 0.9 km
Centro Comercial Gran Plaza Florencia - 16 min walk - 1.4 km
Getting around
Florencia (FLA-Gustavo Artunduaga Paredes) - 22 min drive
Restaurants
Hamburguesas El Corral - 2 min drive
Asadero El Portal - 12 min walk
Tropical - 7 min walk
Portal China - 14 min walk
Carbón Hamburguesas - 3 min walk
About this property
Royal Plaza
Royal Plaza is a great choice for a stay in Florencia. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a fitness center, and a terrace are other highlights.
At a glance
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Hotel size
45 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is 1 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Access to nearby outdoor pool
Access to nearby health club
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1946
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Spa services
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Blackout drapes/curtains
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Royal Plaza Florencia
Royal Plaza Florencia
Royal Plaza Hotel
Hotel Royal Plaza
Royal Plaza Florencia
Royal Plaza Hotel Florencia
Frequently asked questions
Does Royal Plaza offer free cancellation for a full refund?
Yes, Royal Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Royal Plaza?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Royal Plaza?
Yes, there's free self parking.
What are the check-in and check-out times at Royal Plaza?
You can check in starting at 3 PM. Check-out time is 1 PM.
What is there to do at Royal Plaza and nearby?
Royal Plaza has a fitness center and spa services, as well as access to a nearby health club.
Are there restaurants at or near Royal Plaza?
Yes, there's an onsite restaurant.
What's the area around Royal Plaza like?
Royal Plaza is a short 9-minute walk from Mary Immaculate Hospital and 20 minutes' walk from Centro Comercial Gran Plaza Florencia.
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Reviews
Royal Plaza Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.4
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 1, 2019
La atención es muy buena, los propietarios del hotel viven pendiente del servicio; son muy amables
Richard
Richard, 2-night trip
Verified
4/10 Fair
Oct 15, 2018
The hotel does not have credit card payment which has been a problem with our passengers, since they were charging and had to make a deposit from Mexico on Friday and I do not pass the deposit so my passengers have gone through very badly I will not book this hotel again.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Mar 23, 2018
Felicitaciones
Muy buena; excelente servicio; hotel muy bonito. Gente amable. Seguiré usando este portal.
Blanca Yolanda
Verified
8/10 Very good
Mar 19, 2018
Buena opción en Florencia
Aunque solo estuve una noche en el hotel, la experiencia fue agradable. Fueron muy gentiles al tratar de conseguirme comida después del cierre de la cocina. Además, el sistema para abrir y cerrar la habitación me pareció novedoso.
Laura Alejandra
Laura Alejandra, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2018
Buen trato
Muy amables todos sus trabajadores.
Cristian
Cristian, 2-night trip
Verified
8/10 Very good
Feb 23, 2018
Great Value !!!
My check in was easy, the room very clean and well stocked . The breakfast was very good and quickly served. I would recommend this to anyone, my only complaint was that the WIFI was very limited in access from the room and was not always available.
Bruce
Bruce, 2-night trip
Verified
8/10 Very good
Feb 5, 2018
Clean and quiet
This is a basic hotel, but extremely clean and quiet, front of one of the main squares of Florencia. Breakfast is, again, basic : nothing fancy, but nothing terrible either. The personnel is friendly and helpful. There isn’t that much travel to Florencia, so not that many options. I stayed there three nights for business, and wouldn’t think of looking for a different place if I went back. WiFi is ok too.
rfjp
rfjp, 3-night trip
Verified
8/10 Very good
Jan 13, 2018
Florencia mejornada con Ronaldo Plaza
Muy bien buena experiencia en este hotel y con la ciudad
German
German, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2017
Muy buen hotel
Perfecta ubicación, muy buen servicio, cómodo y agradable
Paulo
Paulo, 3-night trip
Verified
8/10 Very good
Jun 17, 2017
Satisfacion
Muy central el hotel, tiene restaurante es grande y está ubicado a un lado de las habitaciones, buen aseo en la habitación. Aunque el hotel es un poco antiguo creo que falta remodelar las habitaciones. El baño si esta remodelado.