Satama Hotel

Property class: 4
Hotel with outdoor pool, near Place d'Armes

Choose dates to view prices

Located just 3.3 mi (5.3 km) from the airport, Satama Hotel offers a shuttle (available on request). After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. Fellow travelers love the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Superior Room, 1 Queen Bed, Balcony, City View

8.2 out of 10
Very good
(15 reviews)
  • Ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Queen Beds, City View, Sea Facing

A hotel room with two beds, a nightstand with a lamp and phone, a chair, and artwork on the wall.

Superior Double Room, 2 Queen Beds, City View, Sea Facing

9.2 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, City View

A modern hotel room with a bed, bedside tables, a desk, a chair, a ceiling fan, and artwork on the wall.

Superior Room, 1 King Bed, Terrace, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Rue 29 B Prolongée, Cap-Haitien

What's nearby

  • Cap-Haitien Cathedral - 20 min walk - 1.7 km
  • Place d'Armes - 20 min walk - 1.7 km
  • Rival Plage - 2 min drive - 1.2 km
  • Cormier Beach - 18 min drive - 8.1 km
  • Labadee Beach - 25 min drive - 11.2 km

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gwòg - ‬14 min walk
  • ‪La Kay Restaurant - ‬11 min walk
  • ‪Deco bar restaurant - ‬14 min walk
  • ‪Porte-Royal Disco-Resto - ‬5 min drive
  • ‪Cap Deli - ‬14 min walk

About this property

Satama Hotel

  • Located just 3.3 mi (5.3 km) from the airport, Satama Hotel offers a shuttle (available on request). After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 60 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle from 6:00 AM to 6:00 PM*

Other information

    • Designated smoking areas

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Reviews

Satama Hotel Reviews

8.4

Very Good

9.2

Cleanliness

8.2

Location

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served great food and offered excellent breakfast and bar service. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
View
Food
Breakfast
Mountain
Bathroom
Cities
Location
Air conditioning

Reviews

Verified review

10/10 Exceptional

Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Verified review

10/10 Exceptional

Great time, friendly staff, super clean and efficient
Verified review

10/10 Exceptional

Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
Verified review

10/10 Exceptional

The friendly professional service of the staff.
Verified review

10/10 Exceptional

Very nice people
Verified review

10/10 Exceptional

I loved the service,high quality
Verified review

10/10 Exceptional

The view was magical. I loved it.
Verified review

10/10 Exceptional

The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
Verified review

10/10 Exceptional

What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Verified review

8/10 Very good

I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Verified review

10/10 Exceptional

Great get a way

Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Verified review

4/10 Fair

No hot water, no a/c!

This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Verified review

4/10 Fair

The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
Verified review

8/10 Very good

the food is so yummy there, and the view from the hotel is unique.
Verified review

10/10 Exceptional

Great hotel and awesome services 👌
Verified review

10/10 Exceptional

Everything was great and amazing there
Verified review

10/10 Exceptional

It's a great place, i will definitely recommend it to others
Verified review

8/10 Very good

The view is amazing ..will definitely come back ❤️❤️
Verified review

8/10 Very good

Nice place
Verified review

8/10 Very good

Great service the waiters were amazing
Verified review

10/10 Exceptional

Enjoyed my time at Satama. Beautiful hotel and staff. I would book again.
Verified review

10/10 Exceptional

I enjoyed my 10 day stay and will return.
Verified review

10/10 Exceptional

Great staff.
Verified review

10/10 Exceptional

I love every moment! Best hotel in town.
Verified review

10/10 Exceptional

This hotel is absolutely gorgeous! I’ll definitely be returning again. Great staff, service, room, and view!