My Moon Hotel

Property class: 3.5
Hotel with restaurant, near Dong Xuan Market

Choose dates to view prices

My Moon Hotel offers a great location, putting you within just a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. For a bite to eat, guests can check out My Moon, which serves local and international cuisine and is open for breakfast. Other highlights include a bar/lounge and a snack bar/deli.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite, Balcony

A hotel room with two beds, a chandelier, a painting, and a view through the glass doors.

Junior Suite, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

A hotel room with two beds, a desk, a chair, a TV, and a chandelier.

Family Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

A well-appointed bedroom with a large bed, a dresser, a vanity with a mirror, and a television mounted on the wall.

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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$41 total
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About the neighborhood

Map
59 Cua Dong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km
  • Thang Long Water Puppet Theatre - 13 min walk - 1.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 39 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Hanoi Gia Lam Station - 16 min drive
  • Hanoi Railway Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Phở Gia Truyền Bát Đàn - ‬3 min walk
  • ‪Phở Gà Đặc Biệt - ‬1 min walk
  • ‪Bia Hơi Ngọc Linh - ‬2 min walk
  • ‪Tép Vietnamese Restaurant - ‬3 min walk
  • ‪Avos & Mango Wrap & Go - ‬2 min walk

About this property

My Moon Hotel

  • My Moon Hotel offers a great location, putting you within just a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. For a bite to eat, guests can check out My Moon, which serves local and international cuisine and is open for breakfast. Other highlights include a bar/lounge and a snack bar/deli.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 35 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 12
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 12

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Motorcycle parking only on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

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Reviews

My Moon Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and versatile with a great selection. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Value
Breakfast
Location

Reviews

Verified review

8/10 Very good

It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
Verified review

10/10 Exceptional

Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
Verified review

10/10 Exceptional

The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased
Verified review

10/10 Exceptional

Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
Verified review

8/10 Very good

Maria at the front is wonderful and was very helpful in everything 5 stars ⭐️ for her
Verified review

10/10 Exceptional

Staff is always willing to help, yhey also support with travelling services
Verified review

10/10 Exceptional

The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
Verified review

10/10 Exceptional

All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok. You get what you paid for.
Verified review

10/10 Exceptional

Good choice

Den var perfekt very good nice espically the lady in the in the reception Ms Dung (Jenna) do all things help which I need . Give me when I came an information about Hanoi and a map . She was professional I like her and the hotel very much If I return to Hanoi I will come back to this hotel again.
Verified review

6/10 Good

Most staff seems to not be able to understand basic English like bus/taxi,airport etc. Communicating with them is a big hassle.
Verified review

10/10 Exceptional

melhor lugar em Hanoi

excelente localização e atendimento maravilhoso da Jenna
Verified review

8/10 Very good

El personal es muy atento. Las habitaciones comodas, aunque el baño es muy chico. El desyuno es bueno
Verified review

6/10 Good

洗面所の排水が悪かった。 シャワーからお湯が出にくかった。
Verified review

8/10 Very good

Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.
Verified review

10/10 Exceptional

Nice clean and cosy hotel

I stayed with my children and mum for 9 nights at My Moon hotel. With the price you pay you get a lot of value for the money. The hotel is situated within walking distance to the walking streets, the night market and all the other tourist attractions in the Old quarters The staff was very friendly and helpful with every request. One of the rooms we booked said it had a sofa that you could convert to an extra bed. This is not true, the sofa is just a sofa. However we asked for an extra bed and we got one so no big deal The breakfast was good with a variety of good dishes, European as well as Asian
Verified review

4/10 Fair

You might not get what you booked and paid

The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking. We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance. The fold-out bed was uncomfortable with a thin mattress.
Verified review

10/10 Exceptional

very nice hotel well located in the old quarter

Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
Verified review

6/10 Good

hotel is clean and close to old quarter and night market
Verified review

8/10 Very good

Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow. They only gave us an extra pillow the next morning after we complained to the manager...(@___@) The other matter is that the hot water shower was not working well.... Anyway , it was better when we checked in again after returning from Sapa I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat... Thus I give a "smiling face for overall stay"
Verified review

2/10 Poor

A terminator of my long-term support to Hotels.com! After highly supporting Hotels.com since 2013, this experience was a termination of my long-term support to Hotels.com. As a gold member, I never experienced any major issues until 16/11/2018 when I checked in My Moon hotel. As usual, I made sure it would be a window in the room and also made this request when booking on Hotels.com. I understand that hotels might not meet my requests and it was ok as long as they gave me a notice IN ADVANCE, but ignoring the request and gave me a room that didn't meet my request or the description on Hotels.com AFTER I already checked in and Hotels.com already charged me was totally unacceptable! The hotel manager then allocated me in a down-graded hotel when I had no choice the next day. I called Hotels.com once I had a chance and hoped that this issue would help them to improve their services, shockingly they replied "hotels do not have to reply requests and they don't have to meet the requests". If hotels don't need to reply requests that they cannot meet in advance, what's the point that Hotels.com made “special requests” available on booking form??? After on call for 1hr, the staff at Hotels.com raised her voice and started arguing with me because I agreed to change the room, Hotels.com couldn’t do any compensations… This completely enraged me rather than the issues. The replies from Hotels.com were absolutely unprofessional and totally unacceptable!!!
Verified review

10/10 Exceptional

Recomendable , aunque algo lejos

Habitación amplia , Bob uno de los recepcionistas organizo una excursión a muy buen precio para halong( recomiendo el barco aclas Legends) sobre todo preocupado para que sea la mejor estancia
Verified review

8/10 Very good

Trevligt hotell i gamla stans utkant. Hjälpsam och trevlig personal
Verified review

10/10 Exceptional

Świetne położenie hotelu sprawia, że na piechotę można dojść do najczęściej odwiedzanych przez turystów atrakcji Hanoi. W pobliżu hotelu znajduje się mnóstwo małych restauracji, sklepów przemyslowych i spożywczych. Obsługa hotelu jest na najwyższym poziomie i otacza swoich klientów opieka i pomocą w załatwieniu każdej błahostki. Pokoj bardzo czysty (polecam ten z balkonem), śniadanie znakomite. Pozostały mi mile wspomnienia z pobytu w tym hotelu i drobny upominek, który dostałem na zakończenie pobytu.
Verified review

10/10 Exceptional

Fantastically enjoyable stay.

Great Hotel for location and cleanliness. Staff went out of their way to accommodate us and made sure they helped with all our needs. Very friendly and a joy to stay with. Thank you to all at My Moon Hotel. Will see you again.
Verified review

2/10 Poor

Poor service and would not recommend

Our accommodations were not booked properly not just once but twice. Because of this, the first night they had to move us to a cheaper hotel which inconvenienced and made our first night in Vietnam an extremely poor experience. Very disorganized, lack of urgency and uncomfortable. Breakfast food was inedible.