Hotel Madarao

Property class: 2.5
Ski-in/ski-out hotel with ski storage, near Madarao Kogen Ski Resort

Choose dates to view prices

Hotel Madarao allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Madarao Kogen Ski Resort. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Ski storage is also available.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room, Private Bathroom

A bedroom with a bed, a bedside table, a lamp, a window with curtains, and a radiator.

Double or Twin Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Shared Bathroom

A bedroom with a bed, a TV on a shelf, a heater, and a window with curtains.

Double or Twin Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Shared Bathroom

A bunk bed room with a desk and a hanging light fixture.

Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Quadruple Room

A modern hotel room with a bunk bed, a large bed, a window with a view of the outside, and a ceiling light.

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Room

A modern hotel room with a single bed, a desk, and a bunk bed.

Family Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed OR 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Basic Shared Dormitory

A bunk room with three bunk beds, a wooden ceiling, and a single bed.

Basic Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

Map
Madarao-Kogen, Myoko, Niigata, 389-2257

What's nearby

  • Madarao Kogen Ski Resort - 4 min walk - 0.4 km
  • Madarao Kogen Picture Book Art Museum - 6 min walk - 0.6 km
  • Nozomi Lake - 5 min drive - 2.4 km
  • Nozawa Onsen Snow Resort - 38 min drive - 26.5 km
  • Shigakogen Hasuike Ski Area - 50 min drive - 44.2 km

Getting around

  • Niigata Airport (KIJ) - 163 min drive
  • Iiyama Station - 19 min drive
  • Zenkojishita Station - 31 min drive
  • Myokokogen Station - 31 min drive

Restaurants

  • ‪おおぎやラーメン 飯山店 - ‬10 min drive
  • ‪レストラン ハイジ - ‬2 min drive
  • ‪手打そば きたざわ - ‬9 min drive
  • ‪かっぱ寿司 新飯山店 - ‬11 min drive
  • ‪ネギと粉飯山本店 - ‬9 min drive

About this property

Hotel Madarao

  • Hotel Madarao allows you more time for skiing with ski-in/ski-out access, plus you'll be within a 10-minute walk of Madarao Kogen Ski Resort. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Ski storage is also available.

At a glance

Hotel size

    • 48 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 7 AM - 8 PM
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Hotel Madarao Reviews

6.6

Good

6.8

Cleanliness

7.4

Location

7.4

Staff & service

5.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

The room was large. The staff was helpful. The breakfast was a little disappointing but at least it was free
Verified review

6/10 Good

The stay was comfy. We, like many others, were highly dissatisfied with the included breakfast. The eggs were never cooked. We were literally served raw eggs and toast.
Verified review

8/10 Very good

It was a fairly simple stay, with just the basics in the room. Since we live in Japan, were used to certain aspects of a hotel room here, such as a tea kettle and coffee, plus some cups - and we missed those things. On the other hand, it was great to sleep on a bed that was not as hard as most Japanese mattresses. The breakfast was nothing special, but it was definitely appreciated. The staff were all friendly and helpful, and it was a welcome treat to have them all speak English. Overall, the stay was nothing special, but it had everything we needed, and the location was excellent. I would likely stay here again.
Verified review

10/10 Exceptional

Very great service. Room was cleaned fresh towels every day. Great area ski slope is a 5 minute walk away 10/10 recommend
Verified review

2/10 Poor

old, noicy and dirty hotel

old, noicy and dirty hotel, share shower room is old and hot water is not stable, so i have decide go to onsen in Madrao Kogen Hotel every night for 11nights : (
Verified review

6/10 Good

Hostel style accomodation that has seen better days and is in need of a refresh. Rooms look very worn, bathrooms are outdated and half of them out of order
Verified review

2/10 Poor

Fuel smell in the room, in the corridor, made me ill. Even after opening the window, the smell lingers. The room heater has a timer that went off early morning and woke me up. Unless the heater's fuel smell is rectified, I will not stay here again. I stayed 2 times, and each time its the same fuel smell issue. Not again.
Verified review

2/10 Poor

The hotel is dangerous, it is heated with gas and kerosen. We felt dizzy and the staff did not inform us to open the doors and it has it is co coming out of such heaters. We had to leave for safety with young children. I do not understand why they do not mention this in the web site and that Expedia sell such dangerous place. Would never recommend to go there again. The hotel smells so bad of kerosen and is so dirty. Not worth at all what we paid.
Verified review

4/10 Fair

日本人にはお勧めできません

驚くことがたくさんありました。 まず、日本語が通じない。私は英語が理解できますが、話せなかったので、翻訳アプリが必要でした。あと、部屋についてはとても不満でした。バスルームでお湯がでない、ヒーターが壊れている、翌朝8時には電気が使えなくなります。大浴場はシャワールームに改装されていて、湯船に入ることができません。 夕食は近くのレストランで食べたかったのですが、どこも予約しないとだめなようで、仕方なく市街地まで行きました。 ホテルのスタッフは対応が良かったです。 このホテルは外国人専用という感じでしたので、海外旅行に行った気分でした。私と子供は大丈夫でしたが、海外経験のない夫にとってはとても辛い体験でした。
Verified review

6/10 Good

何も無い〜
Verified review

2/10 Poor

スタートから最悪でした。 勝手にカードから手数料引き落とされるし、日本語は通じないし大揉め。 他の方の口コミを見てから決めるべきでした。 トイレやお風呂は何年も前から壊れたままみたいで直す気はなさそうです。 宿泊中もアメニティもなく、ブレーカーもよく落ちて大変でした。 唯一の救いは… 受付の日本人のお姉さんが優しくて可愛い。 あとはBARは素敵でした。 異国感を味わうには、いろんな意味でもってこいのホテルでした！
Verified review

10/10 Exceptional

Highly recommended!!!

Spacious and very clean!!! Friendly staff and close to everything.
Verified review

10/10 Exceptional

STAFF WAS VERY HELPFUL. CLEAN ROOM. THEY LET US USE THE DINING ROOM TO CELEBRATE NEW YEAR. STAFF WAS VERY FLEXIBLE.
Verified review

10/10 Exceptional

Very helpful and friendly staff
Verified review

10/10 Exceptional

Great staff! Very helpful! Lots of fun! Breakfast isn’t much but it’s better than nothing! :)
Verified review

2/10 Poor

最悪の日本語通じないホテルです。

日本語通じない外人オーナーのホテル。壁に穴が空きトイレは不潔。宿泊客は１組だけで若い外人スタッフもまったやる気ない。ここは絶対泊まってはいけない。
Verified review

2/10 Poor

We were misdirected to the main madarao hotel then charged $75 to be picked up 60m away before we got there. Orher hotels many kms away took us home due to snow and bus was 1/4 price manny kms further. Meanwhile 3 hotel bus sat idle for next 4 days. Facilities were rundown. No safety rails on stairs to entry or ski store. Drying room heater turned off & foyer to conserve $. Underwhelming brealfast with occasional poor higeine. Requests made, nothing fixed in week multi room 10 pp group include no room heater, leaking toilet, not enough towels for persons booked to rooms, facilities nonexistant compared to claim on booking- infact no fridge, minibar, credit card facility, toiletries, crockery or, cutlery. The one vending machine out of order the whole week was only source of food or drink. Overall worse than a backpackers the locals avoid.
Verified review

8/10 Very good

Comfortable and convenient on the ski slopes

A comfortable hotel right on the ski slopes. Could use a bit of maintenance (hotel lost power a few times due to overload but they quickly fixed it each time). But it was clean and comfortable and the staff were incredibly helpful. Convenience of ski hire shop and a great bar and food in the hotel. They also arrange easy trips to the snow monkeys which saved us so much time. Breakfast supplied each morning which was a bonus.
Verified review

6/10 Good

okay hotel, that needs an update

The hotel is a bit of an uphill walk to the actual ski area. It's not too far, about a 10 minute walk which is not bad... but going uphill plus snow and if you're carrying your ski gear, then it gets challenging. The staff was great and very accommodating. The folks at the front desk and ski rental place were very helpful. The facilities however, specially the rooms need some updating. The heating wasn't working well on my 2nd day, and on the third day it was just non-existent for the showers/sink and also for the room. Even without me requesting, the staff provided a portable heater which helped a little and offered extra blankets. Food options in the hotel and nearby - not a lot. Also make sure you bring cash (local currency).
Verified review

6/10 Good

国際交流の場

ファミリールームに泊まったが、結構広くてスキー目当ての子供連れには良い。 2日ともボイラー故障で風呂に入れず、これは最悪だった。 中にスキーレンタルがあり便利だが、ゲレンデまではそこそこあるので子供がスキーを担いでいくのが一苦労。 スタッフも客もほぼ多国籍の外国人で英語で国際交流が楽しめる。
Verified review

2/10 Poor

電話ですでにお伝えしましたが、サービスは最悪でした。その理由は以下の通り。 ・予約した部屋はツインだったがダブルが用意されていた。ベッドを変更できるとのことだったが、時間がかかると言われ、面倒なのでダブルで我慢した。 ・フロントには一人しかスタッフがおらず、何か対応してもらうにも並ばなければならず時間ばかりが過ぎた。 ・お風呂のボイラーが壊れていて結局お風呂に入れなかった。設備のチェック体制はどうなっているのか？掃除していれば気づくはず。温泉に入れないとわかっていながら、外国人客には温泉を案内していたことも驚きだった。 ・トイレのほとんどが壊れていた。 ・夜中までバンドの音がうるさかった。ライブが遅くまであり音が聞こえることを事前に知らせておくべきだ。 ・フロントの日本人女性スタッフは丁寧に対応してくれたものの、結局、支払った分のサービスは受けられなかったため、返金を要求している。
Verified review

6/10 Good

インターナショナルな空間。

1月に2泊させていただきました。 オーナーさんが変わったらしくて宿泊者は、ほぼ外国の方でした。日本人スタッフの方は親切に説明していただき助かりました。 併設のバーでは国際的な雰囲気で非常に楽しませていただきました。
Verified review

10/10 Exceptional

Verified review

4/10 Fair

Verified review

10/10 Exceptional