Petit Hotel Enchante features a free ski shuttle and puts you just a 5-minute drive from Hakuba Happo-One Ski Area and Happo-one Adam Gondola. Free perks like WiFi and self parking mean guests have more money for fun in the snow. Also, Hakuba Goryu Ski Resort and Tsugaike Ski Resort are within a short drive. Skiers will appreciate access to ski storage.
Petit Hotel Enchante features a free ski shuttle and puts you just a 5-minute drive from Hakuba Happo-One Ski Area and Happo-one Adam Gondola. Free perks like WiFi and self parking mean guests have more money for fun in the snow. Also, Hakuba Goryu Ski Resort and Tsugaike Ski Resort are within a short drive. Skiers will appreciate access to ski storage.
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Free train station shuttle
Offsite
Free ski shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Shared microwave
What to do
Karaoke
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Ski storage
Facilities
Television in common areas
Accessibility
Handrails in stairways
Stairway handrail height (inches): 24
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
8 stairs to reach property
Ski
Free ski shuttle
Ski storage
Downhill skiing nearby
Snowboarding nearby
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Limited housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 1620 per person
Policies
Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Petit Hotel Enchante Hakuba
Petit Enchante Hakuba
Petit Enchante
Petit Hotel Enchante Hotel
Petit Hotel Enchante Hakuba
Petit Hotel Enchante Hotel Hakuba
Frequently asked questions
Are pets allowed at Petit Hotel Enchante?
Sorry, pets aren't allowed.
Is parking offered on site at Petit Hotel Enchante?
Yes, there's free self parking.
What are the check-in and check-out times at Petit Hotel Enchante?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Petit Hotel Enchante and nearby?
Have fun with nearby winter activities like downhill skiing and snowboarding.
Are there restaurants at or near Petit Hotel Enchante?
Yes, there's an onsite restaurant.
Does Petit Hotel Enchante have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Petit Hotel Enchante like?
Petit Hotel Enchante is a short 10-minute walk from Hakuba Ski Jumping Stadium and 3 minutes' walk from Hakuba Saegusa Art Museum.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Petit Hotel Enchante Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
9.8
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently fresh, delicious, and phenomenal. (4 reviews)
Old lodge. Fantastic staff. Family owned etc. great location. Very friendly.
Verified review
10/10 Exceptional
Jan 29, 2026
Every Breakfast was fresh and delicious. The staff are very friendly and helpful in providing information on getting around town and also have lift tickets available for you to reload, skipping the lines at the ticket kiosk. I will definitely stay here again.
Verified review
10/10 Exceptional
Dec 26, 2024
Peefect accommodation!
I highly recommend this stay given the amazing service, excellent hosts and very cozy venue. I also recommend adding breakfast as it is outstanding.
Verified review
10/10 Exceptional
Mar 4, 2026
The room was spotless, the ski storage room was so convenient. The staff were a small family who were unbelievably nice, would go above and beyond and do anything for you.
Breakfast every morning was phenomenal. Was located very close to the main road for food and drinks. Would love to think we would go back in a heart beat.
There was even a communal area where you were able to warm up food with cluttery and crockery.
Verified review
10/10 Exceptional
Jan 17, 2025
A cozy economic inn not distant away from the Hakuba Ski Resorts. Transportation available. Although there were only a few staff member working in the hotel, they appeared to be so nice and dedicated that the experience of service didn’t seem degraded.
Verified review
10/10 Exceptional
Feb 12, 2024
This hotel was magical. Really conveniently located near shuttle buses for skiing but the main drawcard for us was the wonderfully friendly team who greeted and looked after us, the magnificent breakfast cooked for us each morning and the special dinner we ate there one evening. Couldn't recommend it more highly. Beds were really comfortable and great storeroom for our skis
Very kind and helpful staff.
Clean spacious rooms.
Heated gear storage for skiers and snowboarders.
Verified review
10/10 Exceptional
Mar 23, 2020
We had a great time in Hakuba and our trip was made even better by the incredible hospitality and service we received at Petit Hotel Enchante. Masa, Sayu and family went over and above to ensure we had a good time in Hakuba, we are so grateful for the experience we had at their hotel! I highly recommend!
Verified review
10/10 Exceptional
Feb 18, 2020
The entire host family was very welcoming and friendly. Made us feel at home.
Verified review
10/10 Exceptional
Jan 28, 2020
My fiance and I stayed at the hotel recently with some friends while skiing in Hakuba. Masa and his family were so friendly and accommodating from the moment we arrived. We strongly recommend booking to have dinner at the hotel. Masa and his wife are incredible chefs. They offer a three course menu and also a bento box. The food was delicious (or oishii as the Japanese would say!) Booking ski lift passes was discounted and very convenient at the hotel. The rooms were spacious, warm and very clean. There's even an onsen at the hotel. The wonderful facilities may have made our stay comfortable, what made it memorable were Masa and his lovely family. We'll definitely be staying here again!
Verified review
8/10 Very good
Feb 27, 2019
Mr. Masa is very nice and helpful. There is a shuttle bus to ski area.
Verified review
10/10 Exceptional
Feb 21, 2019
Accueil incroyablement sympathique . Petit dejeuner excellent avec des produits frais . Belle leçon d’accueil et de services .
Verified review
10/10 Exceptional
Feb 12, 2019
The most enjoyable stay ever!
The owner and his family are the nicest ever. He went beyond his service and helped us arrange bento and transportation when we were in a rush to catch the train. We were overwhelmed by his warmth and the excellence service. There was a French restaurant at the hotel, and Masa san the owner was also the chef himself. The French food was authentic and delicate. Everything was just excellent. We were so impressed. Will definitely go back again.
Verified review
10/10 Exceptional
Feb 11, 2019
Masa-san and the entire family were most helpful and obliging. Assisting with providing discounted lift tickets as well as arranging for reservations and drop off and pick up on certain days from the different slopes in the area.
The breakfasts were really good (I would recommend opting for the breakfasts) and dinner was very good too. There is a large selection of wines to choose from the wine list and also across the different price ranges.
Room was very comfortable and there is a large communal hot tub on site, which was great to soak in after a day on the slopes.
I would highly recommend the property and special thanks to Masa-san, Sari-san and the rest of the family for being such wonderful hosts.
Verified review
10/10 Exceptional
Feb 10, 2019
Fantastic little hotel with the most amazing owners. Absolutely loved the food as well.