Four Points By Sheraton Puebla

Property class: 3.5
Hotel with outdoor pool, near Galerías Serdán

Choose dates to view prices

Four Points By Sheraton Puebla puts you within a 10-minute drive of Galerías Serdán and Estrella de Puebla Observation Wheel. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at María Ofelia, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a terrace. The helpful staff and overall value get great marks from fellow travelers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $63
$75 total
includes taxes & fees
Sep 25 - Sep 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Traditional Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a lamp, a chair, and a TV mounted on the wall.

Traditional Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(100 reviews)
  • City view
  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a large window with a city view, and a mounted TV.

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitación gran tradicional una cama de matrimonio grande

A modern hotel room with a large bed, a small round table, a sofa, and a TV.

Habitación gran tradicional una cama de matrimonio grande

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

A modern hotel room with a large bed, a desk, a TV, and a painting on the wall.

Suite, 1 King Bed, Balcony, Volcano View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, City View

A modern hotel room with a large bed, a desk, a TV, and a painting on the wall.

Suite, 1 King Bed, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

A hotel room with two beds, a desk, a chair, a large window with a city view, and a mounted TV.

Room, 2 Queen Beds, Bathtub

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional

A hotel room with a bed, a small table, two chairs, a nightstand, a lamp, a window with a city and mountain view, and a concrete accent wall.

Habitación Gran tradicional (accesible) 1 cama matrimonial grande habitación tradicional

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is $62
$74 total
includes taxes & fees
Sep 22 - Sep 23
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About the neighborhood

Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060

What's nearby

  • Galerías Serdán - 10 min walk - 0.9 km
  • Fuente de los Frailes - 17 min walk - 1.5 km
  • Centro de Artes Crazy Ibiza - 6 min drive - 2.7 km
  • Cuexcomate Volcano - 10 min drive - 2.7 km
  • Africam Safari - 48 min drive - 39.6 km

Getting around

  • Puebla Intl. Airport (PBC) - 32 min drive
  • Puebla–Cholula Tourist Train Terminal - 9 min drive

Restaurants

  • ‪La Cocina de Los Angeles - ‬5 min walk
  • ‪Carl’s Jr. - ‬4 min walk
  • ‪Xanta Gastronomía - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬10 min walk
  • ‪Alfredo Di Roma - ‬5 min walk

About this property

Four Points By Sheraton Puebla

  • Four Points By Sheraton Puebla puts you within a 10-minute drive of Galerías Serdán and Estrella de Puebla Observation Wheel. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at María Ofelia, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a terrace. The helpful staff and overall value get great marks from fellow travelers.

At a glance

Hotel size

    • 144 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–noon on weekdays and 6:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1485 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bicycle on site
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Transfer shower
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

María Ofelia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 150 for children

Children & extra beds

  • Rollaway beds are available for MXN 300.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Mobile payment options include: Apple Pay.

Cashless transactions are available.

Also known as

Four Points Sheraton Puebla Hotel

Four Points Sheraton Puebla

Four Points By Sheraton Puebla Hotel

Four Points By Sheraton Puebla Puebla

Four Points By Sheraton Puebla Hotel Puebla

Frequently asked questions

Does Four Points By Sheraton Puebla offer free cancellation for a full refund?

Yes, Four Points By Sheraton Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Four Points By Sheraton Puebla?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at Four Points By Sheraton Puebla?

Yes, pets are welcome. There's a charge of MXN 500 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Four Points By Sheraton Puebla?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Four Points By Sheraton Puebla?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Four Points By Sheraton Puebla and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Four Points By Sheraton Puebla?

Yes, María Ofelia offers international cuisine.

What's the area around Four Points By Sheraton Puebla like?

Four Points By Sheraton Puebla is in the heart of Puebla, a short 13-minute walk from Galerías Serdán and 15 minutes' walk from Fuente de los Frailes. Travelers love the hotel's prime location.

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Reviews

Four Points By Sheraton Puebla Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, varied, and excellent with many guests praising the quality and value. (47 reviews)
  • The restaurant offered excellent food, great value for money, and attentive service. (30 reviews)
  • Pet access is warmly welcomed and pets are treated with kindness and care. (19 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Bar
Lobby
Bed
Food
Bathroom

Reviews

Verified review

10/10 Exceptional

The food was excellent. We were two days and all things were perfect
Verified review

10/10 Exceptional

I like the location and the aervide
Verified review

10/10 Exceptional

All good nice clean and comfortable hotel
Verified review

8/10 Very good

Room was good and clean
Verified review

10/10 Exceptional

Loved staying here. The room was clean and well appointed. The staff were all very friendly and helpful.
Verified review

10/10 Exceptional

Amazing staff, amazing ubicación and the rooms very cleN
Verified review

10/10 Exceptional

Very clean room, breakfast was great, and staff was amazing
Verified review

8/10 Very good

The staff was very friendly, overall good service and room.
Verified review

10/10 Exceptional

Excelente hotel
Verified review

8/10 Very good

Our stay was pretty good, the hotel has all the services needed for a short stay
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Very clean and helpful staff
Verified review

10/10 Exceptional

Yeah, everything really awesome.
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Great
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Clean rooms. Nice lobby
Verified review

10/10 Exceptional

TODO EXCELENTE
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

To my new friends...Luz, Cesar, Manuel, Valentino and Staff.....Muchas gracias for making my trip to Puebla memorable! Your service and attention to detail...impeccable! Food was fantastic, my room service and daily cleaning, top notch! I look forward to my next trip, i will be seeking accommodations with my new friends! Again, thank you all and glad we met.
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10/10 Exceptional

Rooms are clean and spacious. Room is serviced everyday.
Verified review

10/10 Exceptional

Todo on
Verified review

8/10 Very good

Great staff! Room a/c didn't perform well. Enjoyed the bicycle rental