Up Hotel

Property class: 3
Central hotel with bar/lounge, connected to the convention center, near Spaccanapoli

Choose dates to view prices

Up Hotel is just 4.7 mi (7.6 km) from the airport and offers a shuttle. You can unwind with a drink at the bar/lounge, and local cuisine breakfast is available daily. Also, Spaccanapoli and Naples Underground are within a 15-minute walk. Public transportation is just a short walk: Principe Umberto Tram Stop is steps away and Garibaldi Tram Stop is 4 minutes.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • Non-smoking
The current price is $47
$64 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Twin Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Single Room

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Quadruple Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
Via Cesare Rosaroll, 4, Naples, NA, 80139

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples Underground - 13 min walk - 1.2 km
  • Naples National Archaeological Museum - 20 min walk - 1.7 km
  • Port of Naples - 4 min drive - 1.5 km

Getting around

  • Naples Intl. Airport (NAP) - 58 min drive
  • Naples (INP-Naples Central Rail Station) - 6 min walk
  • Naples Central Station - 8 min walk
  • Montesanto Station - 28 min walk
  • Principe Umberto Tram Stop - 1 min walk
  • Garibaldi Tram Stop - 4 min walk
  • Ponte Casanova Ist. Sogliano Tram Stop - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cantina dei Mille - ‬5 min walk
  • ‪Gran Caffè Novara - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪È pronto 'o Mangià - ‬3 min walk
  • ‪Fedele 2.0 - ‬5 min walk

About this property

Up Hotel

  • Up Hotel is just 4.7 mi (7.6 km) from the airport and offers a shuttle. You can unwind with a drink at the bar/lounge, and local cuisine breakfast is available daily. Also, Spaccanapoli and Naples Underground are within a 15-minute walk. Public transportation is just a short walk: Principe Umberto Tram Stop is steps away and Garibaldi Tram Stop is 4 minutes.

At a glance

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from noon - 8:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are recommended to download the property's Whatsapp mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (1 year old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 285 ft (EUR 25 per day)
    • Street parking available

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

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Reviews

Up Hotel Reviews

6.4

Good

7.2

Cleanliness

5.6

Location

6.4

Staff & service

6.4

Property conditions & facilities

Popular mentions

Location
Bathroom
Train station
Lobby
Breakfast

Reviews

Verified review

10/10 Exceptional

Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.
Verified review

8/10 Very good

Close to Central station -best aspect

I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good.
Verified review

8/10 Very good

Up hotel

It was ok. Ok location. Bathroom door need fixing and toilet seat was broken. Brought it to the attention to the staff on departure. The staff was great about letting us store our luggage while we went in a tour. Breakfast was a nice addition to our stay.
Verified review

6/10 Good

City officials need to address safety, cleanliness around Napoli Centrale
Verified review

8/10 Very good

Effectively good stay
Verified review

4/10 Fair

Ok minus
Verified review

4/10 Fair

I only like the layout of the bed for family. The communication before we arrived was poor. The hotel said breakfast on the same floor and later said we had to go out to a shop daily to have breakfast, which was too sugary. The shower was terrible because it was static forcing to wash hair daily. No drinking water in the hotel or fridge to put food and drinks in, plus I would have liked access to the microwave.
Verified review

4/10 Fair

The room was clean but that is only positive. There was a kettle which is meaningless without cups, tea and coffee. Water pressure insufficient to flush toilet.Entry code for external door was inaccurate, it stated number but did not say I also needed to press key symbol first and last. I would not have got in without help from other guests. It would have been helpful to know Up shares building with 2 other hotels as this was cofusing . Electricity in my room was turned off and I needed help from another guest. Room code incorrectly stated hash button instead of key symbol.
Verified review

6/10 Good

Room was ok, but when we got there our room hadn’t been cleaned! The reception was also almost never open, the check in process was confusing. It’s located in a bit of a shady area but it’s close to the train station. Cheap, but wouldn’t come here again.
Verified review

2/10 Poor

The area was super shady and the staff stole from our room durung cleaning. DO NOT live in this area unless you want to experience the following: A group of guys threatened my boyfriend with a knife to make him withdraw money, somebody tried to rob my purse, and we got slapped in the face by some guys driving a scooter. We were only lucky that check in worked, as an employee arrived at the time we tried reaching the place as there were nobody to find…
Verified review

2/10 Poor

A bad hotel

Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.
Verified review

2/10 Poor

First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had.
Verified review

2/10 Poor

I have been solo travelling for 11 years, and I wish I could give this hotel 0 stars. Absolutely disgusting and one of the worst hotels I have ever been to, and not to mention the staff. Very disturbed by the way the situation was handled by the "manager." Unfortunately, I can't attach images; I have screenshots and evidence. I would say 100% avoid this place unless you want unwanted contact or fingers up in your private parts. You read that correctly: one of the male managers, I don't know his name, will insert his two fingers inside, and he also knows the code number to your room. You will be shocked and scared. The manager called Carly does not care, and she would not even make a phone call to prove that it was her over the phone and not the other guy when I was scared.
The chair would not reach the door handle underneath it was too short
Verified review

4/10 Fair

Hotellet kan ikke anbefales! Deres web-system til indcheckning fungerer dårligt, og information herom er ikke fyldesgørende. Umulig at nå telefonisk. Al kommunikation foregår via Whatt app. Restaurant på stedet lukket, incl. terrasse. Ingen hyggesteder. Henvist til cafe, hvor morgenmaden bestod af 1 kaffe, 1 croisaint og et lille glas vand. Vi var ikke tilfredse. Værelset meget, meget skrabet. De krævede 23 euro oveni i turistskatten, da vi ville betale med kort. Find et andet hotel.
Verified review

6/10 Good

God beliggenhed, pænt værelse, vi var glade for airconditionen. Morgenmaden var pænt dårlig, den vil jeg ikke anbefale, at man tilkøber, der lå varer der var udløbet med op til et år. Det er heller ikke optimalt, at receptionen ikke var bemandede hver dag. Et fint lille og billigt hotel tæt på bymidten af Napoli.
Verified review

6/10 Good

Rezeption ist nie besetzt man kann online einchecken. Hierzu das Hotel per WhatsApp kontaktieren... das wird einem aber nicht gesagt. Man steht daher erstmal vor verschlossener Tür. Einrichtung und sauberkeit ok, aber eher Hostel/ Jugendherbers Niveau. Allein die Lage, nah an der Central Ststion ist gut.
Verified review

2/10 Poor

Ich würde dieses Hotel nicht weiterempfehlen und nie wieder buchen. Die Lage ist schrecklich, laut und unsicher. Zu jeder Uhrzeit was los. Das Frühstück lässt zu wünschen übrig wir waren dort einmal und nie wieder, essen bleibt dort mehrere Tage liegen, Wurst, Kuchen etc.. schon hart. Keine Auswahl zum Frühstücken. trotz das wir für bezahlt haben, nie wieder dort hingegangen. Sauberkeit gleich 0. 5 Stock sehr unpraktisch. Fahrstuhl fällt bald auseinander. Dusche läuft über, und man kann sich nicht drehen. Klobürste macht das Klo noch dreckiger. Fenster quietscht. Wasser im Seitenspender mit Wasser einfach aufgefüllt. Personal nie an der Rezeption. Obwohl dort eine Lounge zum sitzen ist, konnte man da nicht rein, mit Schlössern zu geriegelt. Keine Bettdecke oder Bettwäsche bekommen. Nur ein Laken mit denen wir eine Woche lang schlafen mussten. Matratze Flecken. Waschbecken komplett verrostet. Bett quetscht permanent selbst nur beim umdrehen. Ich rate SEHR von diesen Hotel AB.
Verified review

6/10 Good

Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar.. Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt. Das Frühstück ist gut, kleines Buffet aber ausreichend. Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden. Für unseren Kurztrip war das Hotel in Ordnung.
Verified review

4/10 Fair

Essenziale,ottima la posizione
Verified review

8/10 Very good

Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale……
Verified review

4/10 Fair

Deludente perché: tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare…… La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco; La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password; La sala colazione indecente e la colazione pessima di bassissima qualità; Infine l’accoglienza non qualificata.
Verified review

8/10 Very good

Très sympa

L'hôtel est à une dizaine de minute de la gare, l'accueil était vraiment sympa et les instructions clair pour accéder à notre chambre. L'hôtesse parlait un peu d'anglais et de français ce qui a rendu les conversations assez simple. La chambre disposé de 2 lits simples confortable avec 2 oreillers chacun, une climatisation, une télé, pas de bouilloire (légèrement regrettable) et une armoire. La salle de bain était grande et la douche spacieuse pour un grand comme moi (malheureusement ils ont eu un petit problème d'eau à notre arrivée qui nous a limité l'eau chaude mais pas plus handicapant que ça).
Verified review

8/10 Very good

Helt ok budget hotell nära centralstationen. Rent och snyggt.
Verified review

8/10 Very good

Walking distance to trains. Area around hotel is very busy.
Verified review

6/10 Good

Good location to good price!

Good location to a good price. Nice and helpful staff. Budjett hotel.