The hotel has nice facilities and was generally very clean, which I appreciated. The room was comfortable, and the overall property was well maintained.
However, there were several issues that affected my stay. Although I paid for a room for three people, only two towels were provided when we arrived. The bathroom design is also poor, with very little space to place toiletries and no convenient place to hang the hand towel.
The water-heating system is an interesting idea, but it felt unsafe. The water temperature would occasionally spike suddenly to an extremely hot level that could potentially cause serious burns. You had to react very quickly to get out of the stream when this happened.
Other small inconveniences included the lack of tissues (Kleenex), very limited amounts of shampoo and soap, and no conditioner provided.
I ordered room service once during my stay. The service was friendly and fast, which I appreciated, but unfortunately I did not enjoy the food.
Overall, the hotel has good facilities and cleanliness, but several design and service issues prevented it from being a better experience.