When you stay at Arabella Residence, you'll be within a 15-minute walk of Arabella Plaza Mall and German University in Cairo. Guests will have free perks like WiFi, valet parking, and self parking. Also, Downtown Katameya and Al Manara International Conferences Center are within a short drive.
Petrified Forest Protected Area - 3 min drive - 2.3 km
Cairo International Stadium - 29 min drive - 21.2 km
Giza Pyramid Complex - 48 min drive - 37.1 km
Getting around
Cairo Intl. Airport (CAI) - 26 min drive
Moushir Tantawi Station - 9 min drive
Giza Suburbs Station - 20 min drive
El-Obour Station - 22 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
El Mohamady - 8 min walk
Choripan - 6 min walk
Starbucks - 7 min walk
Bait Ward - 6 min walk
RAF Specialty Coffee - 8 min walk
About this property
Arabella Residence
When you stay at Arabella Residence, you'll be within a 15-minute walk of Arabella Plaza Mall and German University in Cairo. Guests will have free perks like WiFi, valet parking, and self parking. Also, Downtown Katameya and Al Manara International Conferences Center are within a short drive.
At a glance
DONE
Hotel size
40 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 15
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Local laws may restrict unmarried guests from sharing a room
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
No alcohol allowed onsite
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Television in common areas
Accessibility
Elevator
Hardwood flooring in room
Room amenities
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping (surcharge)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 18 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 11 for adults and USD 11 for children
Airport shuttle service is offered for an extra charge of USD 25 per room (one-way)
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Housekeeping is offered for an extra charge of USD 12 per night
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arabella Residence Hotel New Cairo City
Arabella Residence Hotel
Arabella Residence Hotel New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Hotel Arabella Residence New Cairo
New Cairo Arabella Residence Hotel
Hotel Arabella Residence
Arabella Residence New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Arabella Residence Hotel New Cairo
Frequently asked questions
Does Arabella Residence offer free cancellation for a full refund?
Yes, Arabella Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arabella Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Arabella Residence?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Arabella Residence?
Yes, an airport shuttle is available. The charge is USD 25 per room one-way.
What are the check-in and check-out times at Arabella Residence?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Arabella Residence and nearby?
Recommended spots to visit include Arabella Plaza Mall (7-min walk) and German University in Cairo (14-min walk), along with Downtown Katameya (3.9 mi) and Egypt International Exhibitions Center (7.7 mi).
What's the area around Arabella Residence like?
Arabella Residence is a short 7-minute walk from Arabella Plaza Mall and 14 minutes' walk from German University in Cairo.
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Reviews
Arabella Residence Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Amenities
8.4
Staff & service
7.8
Property conditions & facilities
Popular mentions
Service staff
Room
Breakfast
Bed
Family friendly
View
Location
Reviews
Verified
10/10 Exceptional
Dec 2, 2025
Friendly staff, excellent location and very reasonable prices!
EYHAB
EYHAB, 4-night trip
Verified
10/10 Exceptional
Mar 23, 2024
Staff is friendly and helpful. The area is nice and conveniently located near a mall area.
Islam
Verified
10/10 Exceptional
Mar 23, 2024
Staff was friendly and helpful. The property is clean, conveniently located near mall area and suitable for families.
Islam
Verified
8/10 Very good
Nov 21, 2023
Fine hotel
Fine hotel
Friendly and kind staff, facilities are a bit old though
Verified traveler
9-night trip
Verified
8/10 Very good
Jan 9, 2024
They did not deliver breakfast on time the first day and I missed it. Other than that the place was nice and the staff were helpful.
Ahmed
Verified
10/10 Exceptional
Sep 9, 2023
Perfectly clean plus superb customer services
Dalmar
Dalmar, 5-night trip
Verified
10/10 Exceptional
Feb 26, 2023
Good service, nice staff and friendly, clean and quiet. They need to work more on the bathrooms as a 4 star hotel.
Iman
Verified
10/10 Exceptional
Jun 15, 2023
Very friendly staff. Great breakfast very clean.
The only concern they need to add local and international TV channels.
Adil
Adil, 5-night trip
Verified
10/10 Exceptional
Jan 15, 2023
Visiting for 9 nights I used the Arabella Residence during my attendance at a research conference at the German University in Cairo. We had a great experience at this hotel which is located in a residential area in New Cairo and is walking distance to the local shopping mall and grocery stores. The hotel service is top notch, they serve a beautiful traditional Eyptian breakfast delivered to your room, they have beautifully updated rooms with new appliances, and very cozy bedding. We were made to feel very comfortable and the friendly staff were helpful and responsive to our every request. We miss our friends at Arabella already!
TAMMI
TAMMI, 9-night trip
Verified
6/10 Good
Oct 8, 2023
Too expansive for what is it
The stay was ok because they accepted to change room for a higher standard. My first room A/C was leaking on my bed while I was trying to sleep.
Sylvain
Sylvain, 3-night trip
Verified
10/10 Exceptional
Nov 17, 2023
Tooth brushes are not provided. Kindly improve on that. Thanks
ERIC
ERIC, 7-night trip
Verified
2/10 Poor
Feb 6, 2019
We went to the hotel but it was overbooked and they could not make any rooms available and we had no other option but to leave and it was very inconvenient for us and it missed up the whole trip from the beginning cause we wasted a lot of time trying to find another hotel to stay
Aly
Aly, 3-night trip
Verified
2/10 Poor
Nov 16, 2023
It is not a hotel , it is a residence , why it is advertised as a hotel!
There was no ramp for the luaggages , there was no receptionist.
They added multiple hidden fees , and when I discussed with them they said it is there in the website.
The receptionist showed up 10 min later and he was an example of the poor customer service.
He does not know how to communicate.
I paid already for breakfast and 3 people to stay and they insist that I hav to pay 12 US dollars if I want to stay.
I paid for breakfast and they had my family to pay again for it.
The elevator is in mid level and you have to use stairs to go to your room.
The location was unfoundable by Uber drivers and they cancelled 3 times.
There were cracks on the walls , also kids playing in the streets with noise.
The view was unpleasant when we opened the windows, for empty land with lot of garbage.
I highly recommend that this place to be taken out the website.
I’m planning to file a complaint in Egyptian tourism office.
Such a horrible experience.
Ihab
Ihab, 1-night trip
Verified
4/10 Fair
Feb 9, 2023
The staff were very welcoming, friendly and helpful (although I've found that to be true everywhere I've stayed in Egypt). For that reason alone, I wish I could rate this hotel higher.
But I also feel mislead in staying here, and don't want to mislead others. The truth is, this is just NOT a 4-star hotel.
I stayed at 3 hotels in Egypt; this one was the most expensive, but had the smallest and least well maintained room. The 3-star hotel I stayed at in Giza was actually much nicer than this "4-star" hotel, and at only a third of the cost.
I booked this room wanting an upgrade for my last night in Cairo. Unfortunately, what I got was a downgrade at 3x's the price. I regretted my decision.
The room was:
‐ small
- stains on the bed headboard
- stains on the chair
- shower drains so slowly water is above your ankles after 4 minutes
- generally run-down, with the wall showing water damage
- has a balcony, but the view is just some old run-down looking apartment buildings. The right side balcony door doesn’t lock shut.
- no restaurant at the hotel, although staff will deliver breakfast for you ($9 USD per person), and help order lunch/dinner delivery for you.
On the positive side, it's close (10 min walk, maybe less) to Arabella Plaza, which was really nice.
Again, the staff were great! But, unfortunately, this is a 3-star hotel that should be priced much cheaper than it is. I didn't complain to the staff about it, it's not their fault and theres nothing they can do about it
Patrick
Patrick, 2-night trip
Verified
6/10 Good
Jun 2, 2023
No vengan a este hotel , está en el desierto, no hay absolutamente nada que hacer , si quiere perder su viaje venga aquí !! Esta en un residencial de clase media - baja , no lo recomiendo para nada !! El desayuno no es malo , pero no es nada destacable , definitivamente busquen otro Hotel .
Rodolfo
Rodolfo, 3-night trip
Verified
8/10 Very good
Feb 26, 2023
Henkilökunta todella rentoa ja avuliasta. Sisustus oli mukava, sänky sopivan pehmeä. Huoneessa oli ilmastointi. Vessa oli ihan ok kokoinen. Suihkusta löytyi shampoota, hoitoainetta ja bodywashia.
jinan
jinan, 6-night trip
Verified
10/10 Exceptional
May 23, 2022
Great location. Staff is very friendly. They serve breakfast in the room.
Rizwan
Rizwan, 2-night trip
Verified
2/10 Poor
Nov 17, 2021
Very bad choice
It was very bad experience, I checked in room had nothing to do with the photos i saw at Hotel.com, after 30 mnts electricity cut on several floors including main.
I waited about 2 hours and then I booked another hotel.
I lost my money and my redeem nights.
I hope that never leave such experience again.
M. Hassan
M. Hassan, 4-night trip
Verified
10/10 Exceptional
Nov 14, 2021
Gefallt mir sehr gut
Ibrahim
Ibrahim, 11-night trip
Verified
2/10 Poor
Jun 18, 2021
非常不建議
爛
Verified traveler
11-night trip
Verified
10/10 Exceptional
Aug 31, 2020
Best value choice for my business trip in New Cairo
Nice location walking distance from Arabella plaza a nice big mall with Dunkin Dounts , and so many cafe shop, banks and restaurants
Staff are professional , friendly, helpful and take care about details
very clean and everything is disinfected and safe
safe location in new modern area in new cairo
they have good big portion delicious breakfast to start your day with or you can get breakfast from nearby restaurants
Highly recommended and for sure I am coming back for my next visit
Thank you Arabella Residence team
R
R, 1-night trip
Verified
8/10 Very good
Mar 4, 2020
Wir waren auf einer Hochzeitsfeier im 5th Settlement
eingeladen waren, daher war die Unterkunft für unsere Pläne wunderbar gelegen.
Das Personal war sehr freundlich - redete lieber mit mir (Mann) als mit meiner Partnerin.
Das Apartment war sehr groß und gut ausgestattet.
Hans
Hans, 4-night trip
Verified
2/10 Poor
Feb 2, 2020
The room wasn’t as advertised. I reserved a 3 bedroom, when I went to the location that room was no longer available/ I think thy don’t even have a 3 bedroom.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Mar 5, 2019
I had a wonderful stay at Arabella. The staff were very friendly and helpful, as they try to accommodate your needs. The room I stayed at was comfortable and clean, as it is located in New Cairo. Honestly they made my stay incredible, since they are located in a residential area, where it is very safe and everyone around were very helpful and just plain good people, when asking for directions.
Overall a good experience, a must stay at place if you wish to avoid all the noise in the city.