Hotel Roc et Neige

Property class: 3
Chateau-d'Oex ski hotel with ski storage and restaurant

Choose dates to view prices

Putting you near winter activities like downhill skiing, Hotel Roc et Neige is a great choice for your ski vacation in Chateau-d'Oex. Guests indulge in spa services, then grab a bite to eat at the restaurant. A rooftop terrace, a bar/lounge, and a sauna are other features. Ski storage is also available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Ski storage
  • Sauna
  • Spa services
  • Meeting rooms
  • Terrace
  • Garden
  • Snack bar/deli
  • Laundry service
  • Concierge services

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $179
$186 total
includes taxes & fees
Oct 8 - Oct 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

A hotel room with a bed, a chair, a table, a lamp, a window with curtains, and a framed picture on the wall.

Single Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A bedroom with a wooden bed, bedside tables with lamps, a wooden desk, and a chair.

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

A room with two wooden beds, a sofa, a desk with a computer, and a window with curtains.

Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

A room with two wooden beds, a wooden table with chairs, a window with curtains, and a painting on the wall.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

A hotel room with a wooden bunk bed, a single bed, a desk with a remote control, a mirror, and a shelf with bottles and glasses.

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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$223 total
includes taxes & fees
Oct 8 - Oct 9
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About the neighborhood

Map
Route des Monnaies 46, Chateau-d'Oex, 1660

What's nearby

  • Gruyère Pays-d'Enhaut Regional Nature Park - 1 min walk - 0.0 km
  • Chateau-d'Oex-Praz-Perron Cable Car - 5 min walk - 0.4 km
  • La Braye - 5 min walk - 0.4 km
  • Chateau d'Oex Ski Resort - 5 min drive - 2.4 km
  • Gstaad Ski Resort - 22 min drive - 17.5 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 111 min drive
  • Château-d'Œx Station - 6 min walk
  • Rougemont Station - 7 min drive
  • Haut-Intyamon Monbovon Station - 10 min drive

Restaurants

  • ‪Burger Station - ‬5 min walk
  • ‪Le Relais Alpin - ‬13 min drive
  • ‪Café du Cerf - ‬7 min drive
  • ‪Sonnenhof Restaurant - ‬15 min drive
  • ‪16 Art Bar - ‬11 min drive

About this property

Hotel Roc et Neige

  • Putting you near winter activities like downhill skiing, Hotel Roc et Neige is a great choice for your ski vacation in Chateau-d'Oex. Guests indulge in spa services, then grab a bite to eat at the restaurant. A rooftop terrace, a bar/lounge, and a sauna are other features. Ski storage is also available.

At a glance

Hotel size

    • 60 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 8 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Garden
  • Spa services
  • Sauna
  • Banquet hall

Ski

  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Roc et Neige Restaurant - Onsite restaurant. Open select days.

Fees & policies

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for CHF 45.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

Does Hotel Roc et Neige offer free cancellation for a full refund?

Yes, Hotel Roc et Neige does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Roc et Neige?

Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Roc et Neige?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Roc et Neige?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Hotel Roc et Neige and nearby?

During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for hiking and mountain biking. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Hotel Roc et Neige?

Yes, there's an onsite restaurant, Roc et Neige Restaurant.

What's the area around Hotel Roc et Neige like?

Hotel Roc et Neige is a short 6-minute walk from Château-d'Œx Station and 7 minutes' walk from Chateau-d'Oex-Praz-Perron Cable Car.

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Reviews

Hotel Roc et Neige Reviews

8.0

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was well-presented with fine products, generous, and often made with regional products. (15 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Perfect location. Wonderful friendly and helpful staff. Gorgeous building, a little dated but that added to the charm. Would absolutely stay here again
Verified review

10/10 Exceptional

Love the breakfast and staf! Amazing comfortable bed and pillow!
Verified review

2/10 Poor

Property is in great location but rooms are outdated. Showers need upgrades Ok , for one night if have no obtions. Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.
Verified review

10/10 Exceptional

The room was spacious, clean and comfortable.
Verified review

10/10 Exceptional

Juan at the reception was extremely helpful and courteous—I would strongly recommend this place to stay in town or visit nearby attractions in Gstaad.
Verified review

10/10 Exceptional

Hotel is extremely nice and best to stay OLD looks hotel but OLD IS GOLD just need to add some breakfast I know 🇨🇭 is very expensive but should think Otherwise all good and fantastic
Verified review

8/10 Very good

A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Verified review

6/10 Good

Pretty location and views. Great for if you're going to the balloon festival in january as you can walk from hotel in a few mintues. Good selection for breakfast (continental). Room was average for a single room and felt cozy. Only comment is you can request it, but there is so kettle and hot drinks options in the room. No extras apart from a basic hairdryer. Would return again if in the area, but knowing its basic and pricey for what you get
Verified review

8/10 Very good

The room was spacious for two people. Shelves and bookcase for additional storage helpful. There was one straight desk cha in r, not conducive to read. Breakfast was well laid out with typical European selections.
Verified review

2/10 Poor

Bad

A hotel with terrible check-in service with zero hospitality and management.
Verified review

2/10 Poor

Disappointed

Not helpful staffs .. broken bed frame and no change of towels!
Verified review

4/10 Fair

The bed was very small, and the mattress was uncomfortable and uneven. There were only two small, poor-quality pillows. The room was extremely hot, and the corridors had an unpleasant smell. The service was disappointing — we had to argue to get the parking spot that was promised at the time of booking. Upon checkout, in the rain, no umbrella or assistance was offered. They also did not seem open to hearing our feedback at the end of our stay.
Verified review

2/10 Poor

Upon arriving at the property, the guest is met with filthy condition very much unlike what appears in pictures on the site, and in a general state of sad disrepair. The rooms are of hostel not hotel quality. Within minutes of arriving there, it became very clear that I couldn't stay there, and that even though we had prepaid for the reservation and it was not cancelable, I would definitely risk forfeiting my deposit in order to avoid staying there. I immediately began looking for another hotel.
Verified review

4/10 Fair

Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Verified review

2/10 Poor

Lovely location but horrible hospitality

I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
Verified review

8/10 Very good

Tout est bien à cet hôtel. Toutefois, un petit bémol pour le duvet que j’ai trouvé trop petit pour 2 personnes. Et l’oreiller trop plat, dommage qu’il n’y avait pas un deuxième, cela aurait réglé l’affaire ! Les croissants au petit-déjeuner sont délicieux (et chaud) !
Verified review

10/10 Exceptional

Accueillant, charmant, nous serions restés plus longtemps! Et que dire du petit déjeuner!
Verified review

8/10 Very good

Das Hotel ist und die Zimmer sind sicher nicht mehr das neuste aber zum übernachten und für Kurztrips ist es ideal.
Verified review

8/10 Very good

Superschöne Umgebung. Hotel in die Jahre gekommen. Sauber und insgesamt OK. Preis Leistung OK.
Verified review

10/10 Exceptional

Hôtel sympathique et bien placé avec des chambres au confort simple mais très propres et au petit déjeuner copieux avec un large choix de bons produits locaux. Je recommande.
Verified review

8/10 Very good

Agréable
Verified review

8/10 Very good

Einfaches aber sauberes Hotel. Das Frühstück war gut.
Verified review

8/10 Very good

Accueil très sympathique, un parking à disposition et repas, la fondue obligatoire vu la région ! La chambre très confortable, petit bémol sur la température, malgré le radiateur arrêté, beaucoup trop chaud.
Verified review

8/10 Very good

Hôtel très calme, très propre avec une très belle vue sur les montagnes. Petit déjeuner très correct. Personnel à l’écoute et très sympathique Par contre hôtel un peu vieillissant, pas debouilloire dans la chambre
Verified review

10/10 Exceptional

Chambre propre, accueil chaleureux. Très bien placé pour accéder au ce tre de château d'oez.