Caracol Plaza

Property class: 3.5
Hotel with outdoor pool, near Commercial Walkway

Choose dates to view prices

Caracol Plaza puts you in a great location, within just a 10-minute walk of Commercial Walkway and Marinero Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Conference center
  • 2 meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is $67
$79 total
includes taxes & fees
Oct 24 - Oct 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

A bedroom with a bed, nightstands, a window with curtains, and a view of greenery.

Standard Room, 2 Double Beds

7.4 out of 10
Good
(44 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

A resort with a pool, beach view, and thatched umbrellas.

Standard Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(11 reviews)
  • Beach view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

A pool with chairs and palm trees, reflecting the sunset.
Hotel Villa Mexicana
Bacocho
  • Pool
  • Free parking
  • Free WiFi
  • 24/7 front desk
7.8 out of 10, Good, 429 reviews
The price is $70
$84 total
includes taxes & fees
Oct 25 - Oct 26
Hotel Villa Mexicana
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

What's nearby

  • Commercial Walkway - 2 min walk - 0.2 km
  • Zicatela Beach - 3 min walk - 0.3 km
  • Principal Beach - 3 min walk - 0.3 km
  • Marinero Beach - 12 min walk - 1.0 km
  • Carrizalillo Beach - 3 min drive - 1.9 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 10 min drive

Restaurants

  • ‪La Pérgola Mexicana - ‬6 min walk
  • ‪Comedor Rey Del Mar - ‬4 min walk
  • ‪Bendito's Restauurant y pizzeria italiana - ‬6 min walk
  • ‪Restaurant Junto al mar - ‬9 min walk
  • ‪Terraza Zikaru - ‬10 min walk

About this property

Caracol Plaza

  • Caracol Plaza puts you in a great location, within just a 10-minute walk of Commercial Walkway and Marinero Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 155 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference center (3767 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
  • Smooth flooring in public areas

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

LA CAVA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Does Caracol Plaza offer free cancellation for a full refund?

Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Caracol Plaza?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.

Are pets allowed at Caracol Plaza?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Caracol Plaza?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Caracol Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Caracol Plaza and nearby?

Caracol Plaza has an outdoor pool and a garden.

Are there restaurants at or near Caracol Plaza?

Yes, LA CAVA offers international cuisine.

Does Caracol Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Caracol Plaza like?

Caracol Plaza is a short 6-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Caracol Plaza Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.4

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Breakfast
View
Service staff
Lobby
Balcony
Location
Rocks
Sea
Taxi

Reviews

Verified review

6/10 Good

I like the beach view and breakfast. I think needs maintenance and front desk staff more hospitality.
Verified review

10/10 Exceptional

The room and view was amazing. The A/C worked awesome and the staff was very welcoming. Would stay there again, breakfast was 5 star quality. The restaurant staff was also 5 star.
Verified review

8/10 Very good

Service was good. Rooms were decent. Really nice place to stay at close to the beach.
Verified review

10/10 Exceptional

Good and nice
Verified review

6/10 Good

Room was clean, just needed repainting. Water took forever to get warm. Staff were courteous. Parking was extremely limited. In room coffee maker would have been nice.
Verified review

10/10 Exceptional

The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Verified review

8/10 Very good

Good Hotel

The hotel was handy to the adoquin and close to a place where I had a meeting scheduled. The pool water was clean (not cloudy) but there was a lot of debris floating in it, ie, palapa grass pieces and a cigarette butt. The tv only had 3 Sky TV channels.
Verified review

4/10 Fair

If you dont mind to use the toilet with your partner able to see you pick room #7. The door doesnt close due to the bed being too close to the door. The bed cannot be moved. The air conditioning was leaking water. Only tiny drops. Im not the type to complaint so i didnt bother, slept to opposite side. Even though all rooms were occupied in 3 days the pool wasnt maintained, the waterfiltering was off so i didnt use it. I Never use a pool if water filtering system is not working. For the price you can stay, its walking distance to Oregano restaurant (breakfast & early dinning). 5 minutes to closing continental breakfast, my pregnant wife and i wouldve appreciated at least coffee. Not a simple sorry we're closed for breakfast! Curtesy is always appreciated. It doenst matter if you stay in Zoa (Michellin star winner) or here....what really matter is how you are treated were you stay. Casa kalmar offers coffee all day, heated pool until 11pm, soft music morning hours. Best stay overall.
Beautiful pool, but still water no filtering system on. So i didnt go in on 85 F.🔥
Verified review

6/10 Good

Staff on the restaurant to slow , beach to far away , ubicación to the hotel terrible,
Verified review

10/10 Exceptional

I love this place
Verified review

10/10 Exceptional

Very beautiful and in the middle of town
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Excellent
Verified review

6/10 Good

Had a nice pool , rooms are old , no phone on the rooms for customer service front desk, overall for a quick stay is ok.
Verified review

8/10 Very good

Not enough towels in the two rooms, nor toilet paper. (Which was not new rolls) Drunk people around the pool with loud music. Beautiful hotel, but the staff unhelpful and the environment not the best.
Verified review

8/10 Very good

This property was in rebulding process
Verified review

8/10 Very good

V
Verified review

6/10 Good

Super basic. Expensive. Need updating. Nickel and dimed for everything. Def won’t ever return.
Verified review

6/10 Good

I really was disappointed with this property. Pictures looks great on the expedia website but it's something way different when you there. Pool looks unkept and dirty, same as all the tables and chairs, seems that they have a lot deffer maintenance. Not recommend to anyone at all.
Verified review

8/10 Very good

The cleaning staff was great. There are some areas in the bathroom that need more detailing, shower door, soap holder and toilet. Room 315 had a leaky faucet from tge first day. We told the housekeepers and front desk, y nada! The breakfast buffet was cold for the most part. There was a young lady who helped out the day that there was no buffet. She was fast, courteous and professional. Thank her please. We did but coming from the management would be nice. The pool bar areas need tidying up. Popcorn and trash were there overnight. I told the tall gentleman at the front desk the next day. Hehe...LOTS of cell phone usage bt staff in the dining room and reception areas. They need to be more aware of their surroundings and more attentive to guest traffic to convey a more professional atmosphere. Asley in tours was very professional and explained options very well. Thank you for listening.
Verified review

10/10 Exceptional

Ok
Verified review

4/10 Fair

The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved.
Verified review

6/10 Good

the second elevator was not working. Staff, not friendly.
Verified review

6/10 Good

I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
Verified review

2/10 Poor

Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place.