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Hotel Palapa Palace

3.0 star property
Tuxtla Gutierrez hotel with outdoor pool and restaurant

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Photo gallery for Hotel Palapa Palace

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
Exterior
Plasma TV
Double Room, 2 Double Beds | View from room
Experience the beauty of Hotel Palapa Palace, where modern comforts meet tropical charm. Unwind by the outdoor pool with sun loungers and umbrellas, or stroll through the garden. With a 24-hour business center and free in-room WiFi, you'll stay connected while enjoying your stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Free parking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $39
$46 total
includes taxes & fees
May 27 - May 28

Room options

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Showing 2 of 2 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | View from room

Double Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers

Hotel Palace Inn

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 438 reviews
The price is $39
$46 total
includes taxes & fees
May 25 - May 26
Hotel Palace Inn
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About the neighborhood

Map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054

What's nearby

  • Plaza Ambar - 3 min walk - 0.3 km
  • Plaza Crystal Shopping Mall - 3 min drive - 3.3 km
  • Plaza las Americas Shopping Mall - 5 min drive - 4.4 km
  • Marimba Park - 6 min drive - 6.2 km
  • Tuxtla Guitierrez Central Square - 8 min drive - 7.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 60 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Pozoleria las Jicaritas - ‬1 min walk
  • ‪La Isla Tacos de Picaña & Sirloin - ‬4 min walk
  • ‪Café San Carlos - ‬4 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Oriental Wok, Plaza Ambar - ‬7 min walk

About this property

Hotel Palapa Palace

Hotel Palapa Palace puts you within a 10-minute drive of Marimba Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs only, 1 total, up to 18 lbs per pet)
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–noon on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Palapa Palace
Hotel Palapa Palace Tuxtla Gutierrez
Palapa Palace
Palapa Palace Tuxtla Gutierrez
Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas
Hotel Palapa Palace Hotel
Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palapa Palace offer free cancellation for a full refund?

Yes, Hotel Palapa Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Palapa Palace?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Palapa Palace?

Yes, dogs stay free, with a limit of 1 total and maximum weight of 18 lbs per pet. A deposit of MXN 500 per stay is required. Service animals are exempt from fees.

Is parking offered on site at Hotel Palapa Palace?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Palapa Palace?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Palapa Palace and nearby?

Hotel Palapa Palace has an outdoor pool and a garden.

Are there restaurants at or near Hotel Palapa Palace?

Yes, there's an onsite restaurant.

What's the area around Hotel Palapa Palace like?

Hotel Palapa Palace is located a short 3-minute walk from Plaza Ambar.

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Hotel Palapa Palace Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

I have no negative reviews. Check in was easy and fast as well as checking out.
1-night trip

4/10

The beds are terrible. The safebox is not working after they changed the batteries the box was not opening with my passports and cash in it. The restaurant was refushing orders 45 minutes before the official closing time. I am a reguliere guest in this Hotel but are choked to see how fast it is going down
3-night trip

10/10

Excelente
1-night trip

10/10

1-night trip

10/10

Todo muy bien
1-night trip

10/10

Se facil acceso y buena ubicación
1-night trip

10/10

Excelente servicio
4-night trip

10/10

Buena ubicación, recepción fue muy amable ya que tuve un problema con el banco emisor de mi tarjeta pero se solucionó gracias por la amabilidad y espera
1-night trip

10/10

1-night trip

10/10

El lugar es genial, el ambiente rico muy fresco y limpio la pasamos increíblemente súper.
2-night trip

10/10

3-night trip

2/10

1-night trip

10/10

1-night trip

10/10

2-night trip

8/10

Lo que no me gusto, que no respetaron mi reservacion
1-night trip

2/10

1-night trip

8/10

La habitación que nos toco estaba limpia, pero en general se ve percudida, había ruido de un motor girando toda la noche y no era del clima, se escucha el ruido de la calle y de los huespedes que circulan en el hotel, en la mesa donde se supone te sientas a trabajar no cuenta con contactos eléctricos, en general la atención con el personal fue buena, solo me hospede una noche
1-night trip

10/10

1-night trip

10/10

1-night trip

6/10

La atención del personal es mala. El baño es muy pequeño
2-night trip

10/10

1-night trip

10/10

Muy buena atención de los señores vigilantes muy amables
1-night trip

4/10

2-night trip

10/10

Me gustó la tranquilidad y atención del personal.
2-night trip

10/10

La ubicación y limpieza son excelentes.
2-night trip