Hotel Puerto Mayor

Property class: 3
San Antonio hotel with restaurant and bar/lounge

Choose dates to view prices

Hotel Puerto Mayor is a great choice for a stay in San Antonio. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)
The current price is $81
$81 total
Sep 21 - Sep 22

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Quadruple Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Economy Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms, Ocean View

A bedroom with a bed, a desk, a chair, a nightstand, and a painting on the wall.

Standard Room, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, Sea View

A hotel room with a bed, a desk, a chair, a painting on the wall, and a window with curtains.

Executive Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Twin Beds, Sea View

A bedroom with a bed, a nightstand, a lamp, a chair, and a door.

Standard Double Room, 2 Twin Beds, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Av 21 de Mayo 758, San Antonio, 2661336

What's nearby

  • San Antonio Port - 1 min walk - 0.1 km
  • Centro Cultural de San Antonio - 19 min walk - 1.6 km
  • Centro Cultural San Antonio - 3 min drive - 1.7 km
  • Rocas de Santo Domingo Beach - 17 min drive - 9.1 km
  • Tricao Park - 38 min drive - 22.6 km

Restaurants

  • ‪Casa 21 - ‬4 min walk
  • ‪Café Literario Del Puerto - ‬10 min walk
  • ‪El Mega Bajon - ‬4 min walk
  • ‪Café 21 grill - ‬11 min walk
  • ‪La Caleta Restaurant - ‬14 min walk

About this property

Hotel Puerto Mayor

  • Hotel Puerto Mayor is a great choice for a stay in San Antonio. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights.

At a glance

Hotel size

    • 19 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Puerto Mayor San Antonio

Puerto Mayor San Antonio

Hotel Puerto Mayor Hotel

Hotel Puerto Mayor San Antonio

Hotel Puerto Mayor Hotel San Antonio

Frequently asked questions

Does Hotel Puerto Mayor offer free cancellation for a full refund?

Yes, Hotel Puerto Mayor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Puerto Mayor?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerto Mayor?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Puerto Mayor?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Hotel Puerto Mayor and nearby?

Hotel Puerto Mayor has a garden.

Are there restaurants at or near Hotel Puerto Mayor?

Yes, there's an onsite restaurant.

What's the area around Hotel Puerto Mayor like?

Hotel Puerto Mayor is a short 4-minute walk from San Antonio Port and 18 minutes' walk from Centro Cultural de San Antonio.

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Reviews

Hotel Puerto Mayor Reviews

7.2

Good

6.6

Cleanliness

7.6

Location

7.6

Staff & service

6.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Property was in good condition and near the port. Staff was friendly.
Verified review

8/10 Very good

Very nice view of the harbor. Was near the harbor. Was clean, quiet, friendly, helpful.
Verified review

2/10 Poor

terrible hotel

very dirty room and smell, terrible, the reception old guy had overcharged us but we only stay for one evening,
Verified review

2/10 Poor

worst hotel

The Hotel Room Condition is awful, it is not suitable for human living.
Verified review

10/10 Exceptional

I was able to check in early. I was able to checkout at 2. We could see our cruise ship from our room. The cruise was delayed. They were very accommodating. The restaurant on the property was very and very reasonable. The police HQ is the building next door.
Verified review

10/10 Exceptional

Great Location for a pre–Ocean Cruise Stay

I had a very nice stay at the Puerto Mayor. It was a good value for the cost especially since it included breakfast. The hotel personnel were pleasant and the room was quiet. I stayed there before a cruise and the cab ride to the terminal only took a few minutes. That was a real convenience. The hotel was within sight of the ship and no hotel was any nearer. I got to San Antonio by bus from Santiago and the taxi ride from the bus terminal to the hotel only took about 15 minutes.
Verified review

10/10 Exceptional

El trato del personal es excelente.
Verified review

8/10 Very good

Bien situé pour la croisière, personnel accueillant, Les installations manquent un peu d’amour.;
Verified review

10/10 Exceptional

Muy buena la atencion y las habitaciones,. muy seguras
Verified review

2/10 Poor

NO LO RECOMIENDO POR NADA

No recomendable, habitaciones sin preocupación por la limpieza, fui en familia y fue la peor elección que pudimos escoger, no es hotel sino que motel, envases de preservativos botados bajo las camas siendo que la habitación estaba recién entregada y “limpia” que da para pensar en el aseo del baño, sábanas, colchas. Baños tapados, falta de papel higiénico. Lo único en que pensábamos en salir pronto de ahí. Ventanas sin seguridad. Lo único rescatable es el desayuno, y la vista pero para eso voy a un restaurant o mirador. Pésima experiencia, lo tomamos como Hotel como dice la página. No lo es y deja mucho que desear. Cero recomendable ni para Motel. Además carísimo, ni un 4 o 5 estrellas cobra lo que ellos por una noche.
Verified review

2/10 Poor

Hotel pésimo

Pésimo hotel para nada serio el recepcionista un asco . Tenía una reserva para el día viernes la cual llame que iba en camino y al llegar el tipo me dice que ya había vendido la habitación .. que hago a las 12 de la noche ?? Nunca más en ese hotel ojalá a nadie más le pase
Verified review

2/10 Poor

This place is a dump with no customer service. We arrived at 12:30 pm after a very long day and night of travel and were told we could not check into our room. The manager practically yelled at us that “check in time is 2:00!!” When we did get into the room later, we could not believe how shabby it was. We paid a lot for two nights’ stay – way more than it was worth, so I looked up online what the rate was for that night and it was less than half what we were paying. I went to the front desk and pointed this out to the clerk and her response was, “our rates change all the time and you booked a long time ago.” I asked her, “if someone came up and asked for a room right now, you would give it to them at this lower rate?” She said yes. I asked her if she understood why I was upset and wouldn’t she feel the same way if she were in my position. She said yes but she couldn’t do anything about it and I would have to talk to the manager who wasn’t there at the time. She didn’t offer to talk to him for me. The next morning, we tried to take showers and there was no hot water. When I told the desk clerk, she just shrugged. No apologies. Nothing. There was zero attempt during our entire stay to make us feel welcome or comfortable. If you have to stay in San Antonio, avoid this place and stay at the casino.
Verified review

8/10 Very good

La atención del personal tanto de atención como limpieza y restaurante de desayuno muy bien y buen servicio no así el personal del restaurante de cena muy complicado y de atención nada agradable
Verified review

10/10 Exceptional

Attentive, friendly, helpful staff. Convenient location.
Verified review

8/10 Very good

pre cruise night

Precruise night. It was good. Only a 15 minute walk to the ship. Mostly downhill and then on the level. Continental breakfast. Lovely view of the harbour except for the super big cranes. Walk to the beach and see the sea lions and pelicans.
Verified review

8/10 Very good

Hotel is dated and needs modernising.Wifi did not work in bedrooms, no tea or coffee facilities in the room. Location for cruise terminal was the only plus factor
Verified review

10/10 Exceptional

Kind of the only nice place around. A little hard to find, but comfortable and within walking distance of stores.
Verified review

10/10 Exceptional

Great place to stay

This is the best location if you are waiting to join a cruise ship in San Antonio. Or just want a good place to stay. Little bungalow type accommodation really comfortable. Breakfast usual but ample continental. A bar attached, tours and taxis can be arranged. Lovely restaurant very close. Good parking, disabled friendly but a little challenging however the staff are very watchful and helpful if needed to ascend a couple of very small inclines. The room is perfectly disabled friendly. Views spectacular. A few shops and restaurants nearby.
Verified review

8/10 Very good

Buena ubicacion

Muy buena ubicacion para abordar un crucero.
Verified review

8/10 Very good

Nous avons grandement apprécié l’accueil et le service à notre arrivée. Moins aimé: les chambres ont besoin de bonne rénovations ( tapis très sale). Les gens sont très courtois et sympathiques
Verified review

6/10 Good

Veel te duur voor deze oude kamers

Dit hotel heeft maar 14 of 16 kamers. Ziet er leuk uit, als bungalows maar alles is oud en gammel. Kamers erg klein. Geen koelkast. Douchegordijnrails hangt met touwtje vastgeknoopt aan het plafond. Als je gordijn wil sluiten stort hele rail naar beneden. Dus dan maar open laten waarna wc drijfnat wordt. Met uitzicht op oceaan bedoelen ze de containerhaven. Muren flinterdun. Ontbijt is eenvoudig en beperkt. Op zich prima maar voor deze kamerprijs verwacht je wel iets meer. Personeel is zeer vriendelijk maar de prijs voor deze oude kamers is veel te hoog. Enige pluspunt is ligging t.o.v. cruiseport. Geen andere reden om hier te willen verblijven
Verified review

4/10 Fair

Disappointing

If one is fortunate in getting a renovated room, it is a happier experience than our room (#10) with dirty carpet, gaping door, peeling exterior paint, too short beds and dismal bathroom with slippery shower floor. Avoid the lower priced rooms, if you can. San Antonio businesses are profiting from use of this town as a cruiseport Two different couples,with whom we spoke, took a taxi up to this place, only to learn the room had been double booked, and they were being sent to another lodging. This should not happen.
Verified review

6/10 Good

Excellent position for pre/post cruise

A perfect spot in an otherwise uninspiring place to start a cruise. The view of the port was excellent. We chose to dine in a restaurant elsewhere at night. Breakfast was adequate. Staff friendly and very helpful with taxis. We'd certainly stay again.
Verified review

8/10 Very good

Decent hotel

ROOm was okay,
Verified review

6/10 Good

Nice property with good view of the harbor

Nice hotel, but the shower was less than ideal. Shower nozzle kept falling out of it's holder and there was no hot water one evening. The room was pleasant and clean. It's a reasonable deal for the price.