Decale Jewel Stone Hotel

Property class: 3.5
Hotel with spa, near Aga Khan University Hospital, Nairobi

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Decale Jewel Stone Hotel puts you within a 10-minute drive of Aga Khan University Hospital, Nairobi and National Archives. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include an outdoor pool, a poolside bar, and a terrace.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Single Room, 1 Twin Bed, Accessible, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Twin Beds, Accessible

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
4th Parklands Avenue, Nairobi

What's nearby

  • Diamond Plaza II - 2 min walk - 0.2 km
  • Aga Khan University Hospital, Nairobi - 13 min walk - 1.2 km
  • Aga Khan University Nairobi - 18 min walk - 1.6 km
  • Westgate Shopping Mall - 3 min drive - 1.9 km
  • Nairobi National Museum - 4 min drive - 2.6 km

Getting around

  • Nairobi (WIL-Wilson) - 24 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 37 min drive
  • Syokimau Station - 36 min drive
  • Nairobi Station - 36 min drive
  • Syokimau SGR Railway Station - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Java House - Aga Khan University Hospital - ‬13 min walk
  • ‪Red Ginger - ‬9 min walk
  • ‪Parklands 2nd Avenue - ‬10 min walk
  • ‪Spice Roots - ‬13 min walk
  • ‪Mugg & Bean - ‬17 min walk

About this property

Decale Jewel Stone Hotel

  • Decale Jewel Stone Hotel puts you within a 10-minute drive of Aga Khan University Hospital, Nairobi and National Archives. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include an outdoor pool, a poolside bar, and a terrace.

At a glance

CHECK-IN
1:00pm
CHECK-OUT
11:00am

Hotel size

    • 40 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Decale Jewel Stone Hotel Reviews

5.6

7.0

Cleanliness

6.0

Amenities

7.0

Staff & service

5.0

Property conditions & facilities

Reviews

Verified review

2/10 Poor

Convenient location but hotel is run down with unacceptable Health and safety standards. Management did not seem concerned when complaints made. Payment was taken twice and refunded in Kenyan shillings with loss in exchange rate differences and transaction commissions Would not recommend it
Verified review

4/10 Fair

Not a safe place

I stayed int this hotel for a week and did not have a good time. Firstly, for the entire time the pool and court yard area was closed, which was disappointing. Staff was unfriendly, and not helpful and my request for a bin or a hot shower was initially ignored (solved on day 3). I was put into a room on 2nd floor, but within 2 days of my arrival my floor turned into a building site, as all rooms had their doors replaced. On day 3 staff moved me to the 4th floor (not happy to pack up again). However, within 20min of moving into my new (not very clean) room the overpowering smell and firework-like noises from the corridor led me to investigate: the large electric fuse box just in front of my room was exploding with large flames coming out of it and licking up the wall. With no smoke detector or fire alarm in place I run down 4 floors an alerted staff, who then put out the fire and I moved, rather shaken, back into my 2nd floor room. Without me detecting the fire this could have ended really badly (it was past midnight and nobody else was on the 4th floor, so a fire would not have been detected any time soon). I had a sleepless night and was rather disappointed that nobody actually thanked me or offered some sort of compensation for the bad experience (smoke smelling clothes, sleepless nights, no fire alarm). Instead, staff tried to move me back to the upper floors. For the next 3 nights I was told I had to move in the evening but no room was ready... Wont say here again!
Verified review

8/10 Very good

Nice hotel at a good price

Room was nice and comfortable, breakfast was good (nice selection of fruit, cereal, hot food), no restaurant on grounds (only a bar with a limited selection of food). Close to food shopping (within walking distance). I really liked the fact that this hotel is a vegetarian hotel and does not serve non-vegetarian food or allow non-vegetarian food on grounds.
Verified review

8/10 Very good

Verified review

6/10 Good