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Hakone Highland Hotel

3.5 star property
Hotel with restaurant, near Ōwakudani

Choose dates to view prices

Hakone Highland Hotel, with its serene atmosphere, offers a tranquil retreat near Ōwakudani. Savor the beauty of Miyagino Hayakawa Breakwater Cherry Blossoms from the garden or unwind on the cozy terrace. With in-room WiFi and helpful staff, this hotel also features a library and concierge services for added convenience.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front-desk safe
  • Vending machine
  • Meeting room
  • Concierge services

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace

Room options

View all photos for Standard Twin Room, Non smoking (View will be selected by the hotel)

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, Non smoking (View will be selected by the hotel)

9.0 out of 10
Wonderful
(31 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard twin Hollywood style, Non smoking (View will be selected by the hotel)

Minibar, in-room safe, desk, laptop workspace

Standard twin Hollywood style, Non smoking (View will be selected by the hotel)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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The price is $102
$114 total
Jun 17 - Jun 18
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About the neighborhood

Map
Sengokuhara Shinanoki, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Venetian Glass Museum - 6 min walk - 0.5 km
  • Lalique Museum Hakone - 13 min walk - 1.2 km
  • Sengokuhara Susuki Prairie - 16 min walk - 1.4 km

Getting around

  • Haneda Airport (HND) - 118 min drive
  • Narita Intl. Airport (NRT) - 84.7 miles/136.3 km
  • Hakone Miyanoshita Station - 8 min drive
  • Hakone Ohiradai Station - 11 min drive
  • Hakone Gora Station - 13 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬12 min walk
  • ‪The Dining 四季彩 - ‬16 min walk
  • ‪いろり茶屋 - ‬11 min walk
  • ‪蔵一 - ‬15 min walk
  • ‪Cafe & Restaurant LYS - ‬13 min walk

About this property

Hakone Highland Hotel

Hakone Highland Hotel puts you within a 10-minute drive of Lake Ashi and Hakone Kowakien Yunessun. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Minimum check-in age: 20
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
    • Meals and futons for children ages 0-3 are not included in the room rate.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 3200 per person

Children & extra beds

  • Cribs/infant beds are available for JPY 3000 per stay

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Highland

Hakone Highland Hotel Hotel

Hakone Highland Hotel Hakone

Hakone Highland Hotel Hotel Hakone

Frequently asked questions

Does Hakone Highland Hotel offer free cancellation for a full refund?

Yes, Hakone Highland Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakone Highland Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hakone Highland Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hakone Highland Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is noon.

What is there to do at Hakone Highland Hotel and nearby?

Hakone Highland Hotel has a garden.

Are there restaurants at or near Hakone Highland Hotel?

Yes, there's an onsite restaurant.

What's the area around Hakone Highland Hotel like?

Hakone Highland Hotel is a short 3-minute walk from Hakone Venetian Glass Museum and 14 minutes' walk from Sengokuhara Susuki Prairie.

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Reviews

Hakone Highland Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities

Popular mentions

Onsen
Service staff
Room

Reviews

Verified

8/10 Very good

Vintage hotel with great views, garden and Onsen.
Sailesh, 2-night trip
Verified

10/10 Exceptional

Staff is very polite and efficient, the French restaurant is a good experience for fine dining!
Kenneth, 1-night trip
Verified

8/10 Very good

Perfect location in the valley. Close to town centre and the lake with a bus stop right outside the hotel. Staff very friendly and willing to assist with stay/travel queries
2-night trip
Verified

10/10 Exceptional

10/10 for the multi-course dinner and the incredible service by the hotel staff, in helping repair my wife’s eyeglasses that broke unexpectedly. This hotel is one we will remember for a long time!
Rajiv, 1-night trip
Verified

10/10 Exceptional

We stayed here with our rental car to explore and see Fuji. We could walk to a lot of cool restaurants. Drinks in the hotel bar were nice with the view of the hotel grounds and mountains.
ERIC, 2-night trip
Verified

10/10 Exceptional

Love this highland hotel will come back soon

We had an enjoyable stay with my family. Hotel very well kept, staff fantastic, room big and well maintained, everything was great plus of course the onsen. Everything is perfect. Booking with hotel com is also a plus
JOSEFA ANNA, 1-night trip
Verified

10/10 Exceptional

Beautiful gardens
Maricela, 1-night trip
Verified

8/10 Very good

I liked that the location is convenient, along the bus route, and the vicinity is quiet. Drawbacks are lack of eateries
Chun Ming Dominic, 2-night trip
Verified

8/10 Very good

The food and service in the restaurant were excellent. We enjoyed having good access to the Open AIr Sculpture Museum. Generally, the facility is in good shape but certain aspects need to be updated - such as the flooring, and some of the wallpaper in the common areas
Scott, 1-night trip
Verified

10/10 Exceptional

The property was beautiful and spacious full of greenery. The staff were so kind and courteous respectful and accommodating. The breakfast food that we got every morning was either western or Japanese food and it was always delicious spot on. The onsen was amazing, there was an outdoor bath to melt away stress.
Miyu, 6-night trip
Verified

10/10 Exceptional

Lovely hotel, great location

Very nice hotel with a fantastic onsen. Great location for exploring the area. Plenty of restaurants although we only ate in one. The Azure Moon, Indian restaurant, it was very good. There’s a supermarket and two 7-11’s and a Family Mart close by as well. The Hakone Glass museum is only a few minutes walk from the Hotel and is definitely worth a visit. The buildings and grounds are worth visiting even if you don’t want see the glass exhibits.
Alan, 3-night trip
Verified

10/10 Exceptional

Quiet area. How i wish there was a shuttle for transportation. Communicating with some of the staff was a little bit challenging but everybody was very friendly and accomodating.
JEFFREY, 2-night trip
Verified

10/10 Exceptional

Everything was good. It's warm in the lobby and the reception is nice; Hotel is near the bus stop, convenience store (5mins) and restaurant (10mins); The room is neat and tidy and room size is big; Onsen area is quiet. Breakfast is also included. The hotel should add a washing machine and microwave.
Chi Lun, 2-night trip
Verified

6/10 Good

I stayed in a room at the first floor of the main building. There was a musty smell that hits you when you open the door. It does get mitigated if you open the window but will return if you close the window. Also the room presented a very tired look and needs updating. The common area including the French restaurant looked good though. I can't recommend this hotel because of the room conditions
Manian, 1-night trip
Verified

10/10 Exceptional

🏨 Overall Impressions I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations. 🛏️ Rooms The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor. ♨️ Onsen Experience The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space. 🌳 Outdoor Facilities The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll. 👩‍💼 Staff and Service The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated. 🍽️ Dining The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable. 👍 Conclusion Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here.
MARK, 2-night trip
Verified

10/10 Exceptional

Loved our short stay at the Highland Hotel. Very friendly and helpful staff, and very well maintained property with excellent onsen. Will be back in the future.
Jort, 2-night trip
Verified

10/10 Exceptional

Very nice hotel and great staff
Sushil, 2-night trip
Verified

10/10 Exceptional

Quiet relaxing place with onsen.
Chan Chung, 5-night trip
Verified

10/10 Exceptional

Quiet spot in the woods, exceptional service, great hot baths and spacious room, very recommended
Dekel, 2-night trip
Verified

10/10 Exceptional

If you are looking for a traditional Japanese hospitality , this hotel is highly recommended ! you will nerver disappointed amaging staff service and facility.
Akiko, 2-night trip
Verified

10/10 Exceptional

The staff is incredibly helpful and warm. The on-site onsen is amazing. The Hakone bus stops right out front, and it is cheap and takes you everywhere. Food at the hotel includes only one VERY expensive restaurant, but local eateries, a noodle house, Korean BBQ and Italian are within a 15 minute walk or 5 minute bus ride.
Christy, 2-night trip
Verified

10/10 Exceptional

Good
Nilesh Kumar, 2-night trip
Verified

10/10 Exceptional

The property has a rich legacy dating back to pre-ww2 times. It's quiet, decently maintained and the onsen is nice. If you have a car, worth considering
Bharath, 1-night trip
Verified

10/10 Exceptional

good one
Jianguo, 1-night trip
Verified

10/10 Exceptional

家族での宿泊でしたが、温泉も広く朝食も美味しくいただきました。 ありがとうございました。
SANAE, 1-night trip