The Imperial Poonam Hotel

Property class: 3.5
Phagwara hotel with restaurant and bar/lounge

Choose dates to view prices

The Imperial Poonam Hotel is a great choice for a stay in Phagwara. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television
  • Terrace
The current price is $29
$31 total
includes taxes & fees
Sep 26 - Sep 27

Room options

View all photos for Business Double Room, 1 Bedroom

A hotel room with two beds, a wooden wardrobe, a desk with a lamp, and a small kitchenette.

Business Double Room, 1 Bedroom

7.2 out of 10
Good
(7 reviews)
  • City view
  • Sleeps 3
  • 1 Twin Bed

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8.4 out of 10, Very good, 64 reviews
The price is $33
$34 total
includes taxes & fees
Sep 22 - Sep 23
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About the neighborhood

Map
G.T. Road, Opposite to Municipal Corporation, Phagwara, Punjab, 144401

What's nearby

  • Town Hall Park - 13 min walk - 1.1 km
  • Shri Geeta Bhawan Sabha Mandir - 18 min walk - 1.6 km
  • Shri Guru Ravidas Temple - 6 min drive - 4.4 km
  • Prithvi's Planet - 36 min drive - 31.7 km
  • Pushpa Gujral Science City - 44 min drive - 39.3 km

Getting around

  • Adampur (AIP) - 66 min drive
  • Raja Sansi Intl. Airport (ATQ) - 127 min drive
  • Mauli Block Hut Station - 16 min drive
  • Chiheru Station - 18 min drive
  • Phagwara Junction Station - 22 min walk

Restaurants

  • ‪Carl's Jr - ‬8 min drive
  • ‪Muncheez Restaurant - ‬4 min drive
  • ‪Basant Plaza - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪A1 Dhaba - ‬17 min drive

About this property

The Imperial Poonam Hotel

  • The Imperial Poonam Hotel is a great choice for a stay in Phagwara. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

At a glance

Hotel size

    • 30 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free rollaway/extra bed

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International

Also known as

Imperial Poonam Hotel Phagwara

Imperial Poonam Hotel

Imperial Poonam Phagwara

Imperial Poonam

Best Western Poonam1971

The Imperial Poonam

The Imperial Poonam Hotel Hotel

The Imperial Poonam Hotel Phagwara

The Imperial Poonam Hotel Hotel Phagwara

Frequently asked questions

Does The Imperial Poonam Hotel offer free cancellation for a full refund?

Yes, The Imperial Poonam Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Imperial Poonam Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Imperial Poonam Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Imperial Poonam Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near The Imperial Poonam Hotel?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around The Imperial Poonam Hotel like?

The Imperial Poonam Hotel is a short 11-minute walk from Town Hall Park and 17 minutes' walk from Shri Geeta Bhawan Sabha Mandir.

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Reviews

The Imperial Poonam Hotel Reviews

7.4

Good

7.4

Cleanliness

7.0

Location

8.4

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Good location and staff is really nice.
Verified review

10/10 Exceptional

Very nice , clean and safe but food price higher than other hotel
Verified review

10/10 Exceptional

Good safe and nice staff
Verified review

8/10 Very good

Nice hotel to stay in, clean and tidy. Staff friendly. Could have more options on breakfast but nice. Surrounding not so great near highway.
Verified review

8/10 Very good

When we arrived the lift wasn't working for 4 days so we had to use staff lift or walk 3 flights of stairs. On our last night, the boiler broke down so no hot shower. Despite that, staff are friendly, polite and answer your calls. Food was lovely.
Verified review

6/10 Good

I was not happy with the cleanliness of the shower room. The staff were very friendly. They do not offer a continental breakfast I.e only one option of juice and cereal. It would be good to have a self serve coffee machine.
Verified review

8/10 Very good

Property was clean but it could do with more indepth cleaning i.e. ensuring each table was cleaned thoroughly and glasses were cleaned in dining area. I saw a bug walking on the table and in between the tissues. Wasn't much to do within walking distance so had to travel in car or 3 wheeler. Bathroom was a slight let down as toilets were never thoroughly cleaned and there were cobwebs by curtains and rotting wood. Mini fridge was giving off heat so had it replaced. Lifts didnt work for 3 days. No hot water in shower on last night of stay. Wi fi connection wasn't reliable as would drop off during peak hours. Despite all this, the staff were polite and apologetic and dealt with issues. Food was fresh and tasty. Staff in room service would always check if I enjoyed the meal or if I needed anything else.
Verified review

4/10 Fair

Booked this for my elderly parents, mother in wheel chair and father with limited mobility, had requested room on ground floor and breakfast in bedroom. The hotel do not respond back to any requests special requests or to emails following booking. On arrival, parents requested room on ground floor or lower floors, breakfast in bed room. The front desk reply was that all guests must come down stairs for breakfast during set times and they have no rooms on ground floor, they are unable to cater for anyone with limited mobility. My parents accepted the front desk advice, i then contacted Expedia regarding this, they contacted hotel and again could not really help. The hotel is not designed for guests with mobility problems and sadly they advertise breakfast in bedroom but will be informed it’s not available and it’s hotel policy all guests eat in the main dining area. Luckily their stay was booked for 7 days and booked another hotel for the remaining 35 days, that catered for disabled customers. They were on holiday for a family wedding and the other family members too booked the same hotel which was slightly further away but well worth the journey for the quality of rooms, facilities and excellent customer service.
Verified review

8/10 Very good

There ant in the room otherwise very good stay
Verified review

8/10 Very good

Good place to stay .
Verified review

10/10 Exceptional

Everything good
Verified review

8/10 Very good

Staff were excellent, reception was outstanding, especially Thrusti
Verified review

8/10 Very good

The property is situated close to amenities,staff are very polite and cheerful.reasonably priced. I would recommend this hotel for business or family stays. If I was to come to Phagwara again then I would book this hotel without hesitation.
Verified review

10/10 Exceptional

Next time I will be there again
Verified review

8/10 Very good

The bathrooms need updating and the menu in the restaurant in particular the vegetarian main menu dishes needs a more varied choice,currently the vegetarian main dishes are very limited. Overall the hotel was value for money and would recommend it.
Verified review

2/10 Poor

Awful. No heating in the room dispite me upgrading to an executive room. No hot water. I do not recommend this hotel in the winter. I came home ill. For breakfast no juices whatsoever. Never again. I even complained to the general manager of the hotel. Apparently his email address doesn’t work.
Verified review

6/10 Good

.
Verified review

2/10 Poor

Slechte hotel geen 3,5 ster (geen ster)

Mijn verblijf in dit hotel was een grote teleurstelling. De kamer was onhygiënisch, met beddengoed dat al lange tijd niet leek te zijn verschoond. Overal vlogen insecten rond en de sfeer was ronduit onprettig. De werkelijkheid komt totaal niet overeen met wat op de foto's wordt voorgespiegeld — het hotel had eerder de uitstraling van een louche buurt. Ook over het ontbijt was ik zeer ontevreden: totaal niet wat ik had verwacht. Geen aanrader.
Verified review

10/10 Exceptional

👍
Verified review

10/10 Exceptional

An excellent hotel with great food and service

Stayed for a week and the hotel was great. Central location to all places. The food was great and nice cocktails. The staff were very friendly. I would stay here again.
Verified review

8/10 Very good

Very convenient location. The staff was pleasant. Laundry & room service was good.
Verified review

6/10 Good

OK for a night.

Noisy - party downstairs went on till 1am. we stayed at Ramada Jalandar and decided to be nearer family by moving to this hotel in Phagwara - this hotel was about the same condition as Ramada (out-dated, dusty, didn't feel clean)....ok for a nights stopover but no longer than that.
Verified review

6/10 Good

For the locality, the place is central. Our first night they had a wedding reception and the music blasted until 2:00 am. Then at 4:00 am the band started again. A call to the front desk didn’t help stop the music.
Verified review

10/10 Exceptional

Excellent hotel. The staff really looked after us during our stay.
Verified review

6/10 Good

Location was great walking distance to shops

The staff could not have been more friendly, the exchange rate for the pound was excellent, didn’t have hot water for shower 2 days out of 3, towels and bedding was washed and clean but the white was a washed out white, rooms a bit small, food was cheap and excellent eat in hotel every night breakfast just ok Price was really cheap for rooms and would stay there again