Midtown Residence Surabaya

Property class: 4
Central Surabaya hotel with outdoor pool, connected to a shopping center

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When you stay at Midtown Residence Surabaya, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. You can indulge in body scrubs or aromatherapy, and local and international cuisine is served at Wok Noodle, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
$29
The current price is $35 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

Studio Splendid King

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Splendid Twin

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Fabulous Style twin

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Studio Splendid Style King

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fabulous Style king

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Marvelous Family

  • City view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Large Twin Bed

Fabulous King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jl. Ngagel Raya 123, Surabaya, East Java , 60246

What's nearby

  • Taman Bungkul - 8 min walk - 0.7 km
  • Surabaya Zoo - 15 min walk - 1.3 km
  • House of Sampoerna - 20 min walk - 1.7 km
  • Surabaya Town Square - 2 min drive - 1.7 km
  • Royal Plaza Surabaya - 7 min drive - 3.1 km

Getting around

  • Surabaya (SUB-Juanda) - 30 min drive
  • Surabaya Gubeng Station - 4 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Tandes Station - 30 min drive
  • Wonokromo Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chèvaux Bistro - ‬3 min walk
  • ‪KFC - ‬3 min walk
  • ‪Kue Lumpur Galaxy - ‬1 min walk
  • ‪J.CO Donuts & Coffee - ‬3 min walk
  • ‪Bakso Royal - ‬1 min walk

About this property

Midtown Residence Surabaya

  • When you stay at Midtown Residence Surabaya, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. You can indulge in body scrubs or aromatherapy, and local and international cuisine is served at Wok Noodle, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.

At a glance

Hotel size

    • 274 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Midtown Residence Surabaya Reviews

9.4

Exceptional

9.0

Cleanliness

9.2

Location

9.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant offers a wide variety of choices, including western and traditional Indonesian cuisine, with good food quality. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

Spacious family room with all amenities available.
Verified review

10/10 Exceptional

Nice place, delightful staff
Verified review

10/10 Exceptional

Rooftop pool has an amazing view of the city. Food was very good. Bathroom in our room needed some TLC and the shopping center attached is under construction so not much going on there yet
Verified review

10/10 Exceptional

It was nice
Verified review

10/10 Exceptional

The room was a little hotter than desired, but overall experienced was great as the staffs were very polite and great.
Verified review

8/10 Very good

Surabaya

The rooms have kitchens which is a big plus.
Verified review

8/10 Very good

Surabaya .

All was ok... Lotte Mart and a small shopping mall are connected to the hotel.
Verified review

10/10 Exceptional

Good
Verified review

6/10 Good

I booked the non-smoking suit rooms but it smelled so strongly like cigarettes.
Verified review

10/10 Exceptional

As I said in another review for this hotel, I have been here for about 6-7 weeks in total. I had such a great experience here such that I felt that I own them a detailed review. Each review on Orbitz is limited to 1500 characters, so I continue my review here. In another review, I mentioned that their service is very good. What I mean is that everyone in the hotel does their job nicely. From the moment you enter the hotel, you are greeted by the doorman. The front desk staff are very helpful, so does the restaurant waitresses and housekeeping staff. It's just the right amount, you won't feel over or under served for everything. Another thing I would highlight is that the hotel is very family friendly. I saw a lot of guests are families with kids. The kids enjoy their playground at the restaurant, a children's room next to the gym, and the swimming pool. I would also mention that you can enjoy the beautiful skyline of Surabaya both from the hotel room and at the swimming pool on the roof. Highly recommended.
Verified review

10/10 Exceptional

I spent a total of at least 6 weeks in this hotel in 2022, all in the same type of splendid studio, with an awesome kitchen. It is and will be my top choice in Surabaya. In short, this is a very decent hotel. Its quality of service is definitely one of the best I have ever lived in. I would call its service as a classical textbook of hotel service, which is what I prefer. Their facilities are not brand new, admittedly, but well maintained. The only thing I would complain a bit is that the air conditioner is a bit noisy. But that's it, not a big deal in a spacious studio. The overall facilities and surrounding are indeed very nice, secure, and convenient. I enjoyed the gym and the pool at the top of the building. The swimming pool is about 25 meters long, with clean water, which is sufficient for a daily workout if you are a swimmer. There are restaurants and cafés next door where you can enjoy the day. There is also a big Lotte mall for food and supplies if you would like to cook your own meal. A decent barber shop next to the Lotte mall, to which I went twice. The hotel also runs its own restaurant. I had my breakfasts there. It offers lots of choices, from western style (bread and desert) to traditional Indonesian cuisine. The room I lived in is spacious, quiet, with nice city view from the window, just like the pictures. There are kitchen-wares and dishes in place. Last but not least, the hotel has a very professional team of staff, who offer superb service.
Verified review

10/10 Exceptional

Le personnel était vraiment sympathique et la chambre très propre. Le petit déjeuner était un buffet continental et local que nous avons apprécié.
Verified review

6/10 Good

整體破破舊舊的,不如預期的樣子,價格偏高
Verified review

10/10 Exceptional

Great!

Loved it! We got a free upgrade which is always nice. Thank you!
Verified review

10/10 Exceptional

Everything was good.
Verified review

10/10 Exceptional

Better than expected, staff is polite and eager to satisfy, the rooms are spacious and loaded with amenities! They even provide complimentary mini bar snacks and drinks! And if this isn't enough, there is a shopping mall, packed with restaurants and a supermarket, adjacent! Excellent option, when visiting Surabaya!
Verified review

10/10 Exceptional

Near a new shopping mall, nothing much there. Very clean hotel.
Verified review

8/10 Very good

room is quite new, location in good.
Verified review

8/10 Very good

Living room did not have windows though rooms were large and clean. It is not about hotel but shopping mall had some cafes but open only at 10am. Hence I expected to have breakfast at these cafes but could not do that. Mall does not have proper restaurant, so I needed to go to hotel cafe or take taxi to go out for dinner, which was inconvenient.
Verified review

8/10 Very good

Good hotel but, excepting for rooms, facilities are not so satisfactory.
Verified review

10/10 Exceptional

Na
Verified review

10/10 Exceptional

Mooi hotel met hele vriendelijke mensen. Uitgebreid ontbijtbuffet
Verified review

10/10 Exceptional

1 Night at Surabaya

The room is spacious and clean. Service is good. Gym is well maintained but the pool was dirty at the time we visit. Aircon need sometime to bring the temperature down due to big room. Shower is a bit scatter but pressure is ok.. The mall downstair is very convenient. Overall good impression.. Recommended.
Verified review

10/10 Exceptional

Pros: 30min to airport, convenient & located next to a shopping mall, cosy and comfortable bed, nice view from level 17 Cons: Windows not very clean The room's bed is too soft for massage, would be better if there is a massage room
Verified review

8/10 Very good

เดินทางสะดวก

ใกล้แอพอร์ทเพียง ประมาณ 30นาที มีสิ่งอำนวยความสะดวกครบครัน