Tensui Saryo

Property class: 3.5
Mountain hotel with bar/lounge, near Hakone Kowakien Yunessun

Choose dates to view prices

When you stay at Tensui Saryo, you'll be just a 5-minute drive from Hakone Gora Park and Hakone Open Air Museum. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or body treatments. Also, Hakone Kowakien Yunessun and Ōwakudani are within a short drive.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (10)

  • Daily housekeeping
  • Bar/lounge
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
The current price is $309
$342 total
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for [Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Japanese-Style Room, dinner Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

A traditional Japanese room with tatami flooring, a low wooden table with a red runner, a bed with white bedding, and sliding doors with a grid pattern.

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

A traditional Japanese room with tatami flooring, a low table, and a cushioned chair.

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

A hotel room with a large bed, a seating area with a chair and ottoman, a bedside table, a wall-mounted light, and a framed picture on the wall.

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

A hotel room with two beds, a bathroom with a glass shower, and a view of the city.

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

8.6 out of 10
Excellent
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

A traditional Japanese-style room with tatami flooring, a wooden dining table, and a view of mountains through a large window.

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

A compact hotel room with a bed, a sofa, a small table, and a view through a glass door to an outdoor area.

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

A modern hotel room with a large bed, a TV, a sofa, and a dining table.

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

A hotel room with two beds, a TV, a desk, and a large window.

[Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

A modern room with a sofa, a bed, and a sliding glass door leading to a deck.

[Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

A modern hotel room with a sliding glass door leading to a balcony, a small seating area with a table and chairs, and a visible bathroom with a shower.

[Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Main Building] Double Room with Open Air Bath, Special New Year Kaiseki Included, Non Smoking

A compact hotel room with a bed, a sofa, a small table, and a view through a glass door to an outdoor area.

[Main Building] Double Room with Open Air Bath, Special New Year Kaiseki Included, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building] Japanese-Western Style, Partial Open Air Bath, Special New Year Kaiseki, Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table with a red runner, a bed with white bedding, and sliding doors with a grid pattern.

[Main Building] Japanese-Western Style, Partial Open Air Bath, Special New Year Kaiseki, Non Smoking

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Futons

View all photos for [Main Building]Japanese-Style (Private Bath, Mountain View), Special New Year Kaiseki, Non Smoking

A hotel room with a large bed, a sofa, a chair, and a TV. There is a window with a view of the city at night.

[Main Building]Japanese-Style (Private Bath, Mountain View), Special New Year Kaiseki, Non Smoking

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Twin Room with Stone Bathtub, Special New Year Kaiseki Included, Non Smoking

A modern hotel room with a large bed, a sofa, a TV, and a wooden floor.

[Main Building] Twin Room with Stone Bathtub, Special New Year Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Opne-Air Bath , Special New Year Kaiseki, Non Smoking

A balcony with wicker chairs, a table with two glasses and a bouquet, and a hot tub.

[Main Building] Japanese Style Superior with Opne-Air Bath , Special New Year Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Queen Room with Tatami and Private Shower, Special New Year Kaiseki, Non Smoking

A hotel room with a large bed, a bedside table, a mirror, and a wall-mounted light fixture.

[Main Building] Queen Room with Tatami and Private Shower, Special New Year Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Japanese-Style Room, Special New Year Kaiseki Included, Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, a television, and sliding doors.

[Main Building] Japanese-Style Room, Special New Year Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Annex]A Deluxe Twin, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

A modern hotel room with a bed, a sofa, a TV, and a small table with a vase.

[Annex]A Deluxe Twin, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] B JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

A modern hotel room with a sofa, a TV, and a bed.

[Annex] B JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

A modern living room with a sofa, a small table, and a balcony with a view of the mountains.

[Annex] S JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Main Building] Japanese-Western Style, Partial Open Air Bath, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Japanese-Western Style, Partial Open Air Bath, Premium Kaiseki Included, Non Smoking

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area, Private Shower, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Queen Room with Tatami Area, Private Shower, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Twin Room with Stone Bathtub, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Japanese Style Superior with Roten buro, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room with Open Air Bath, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Double Room with Open Air Bath, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japan-Style (Private Bathroom, Mountain View), Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building]Japan-Style (Private Bathroom, Mountain View), Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese-Style Room, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Japanese-Style Room, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Annex]A Deluxe Twin, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Annex]A Deluxe Twin, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] B JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Annex] B JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Annex] S JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Similar properties

A traditional Japanese onsen with a wooden interior, a large window overlooking a natural landscape, and a stone basin in the center.
HAKONE Setsugetsuka
Gora
  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 362 reviews
The price is $355
$392 total
Nov 3 - Nov 4
HAKONE Setsugetsuka
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1320-276 Gora , Hakone, Kanagawa, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 5 min walk - 0.4 km
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 7 min walk - 0.7 km
  • Hakone Museum of Art - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km

Getting around

  • Haneda Airport (HND) - 128 min drive
  • Narita Intl. Airport (NRT) - 83.6 miles/134.5 km
  • Hakone Gora Station - 1 min walk
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Kowakidani Station - 26 min walk

Restaurants

  • ‪箱根餃子センター - ‬8 min walk
  • ‪CAFE Ryusenkei - ‬14 min walk
  • ‪The Hakone Open-Air Museum Café - ‬20 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk

About this property

Tensui Saryo

  • When you stay at Tensui Saryo, you'll be just a 5-minute drive from Hakone Gora Park and Hakone Open Air Museum. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or body treatments. Also, Hakone Kowakien Yunessun and Ōwakudani are within a short drive.

At a glance

Hotel size

    • 34 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 8 AM - 7 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
    • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Massage/treatment rooms

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping (surcharge)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

  • Early check-in can be arranged for an extra charge of JPY 3300 (subject to availability)
  • Late check-out can be arranged for an extra charge of JPY 3300 (subject to availability)
  • Housekeeping is offered for an extra charge of JPY 4400 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tensui Saryo Hotel Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel Hakone

Frequently asked questions

Does Tensui Saryo offer free cancellation for a full refund?

Yes, Tensui Saryo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tensui Saryo?

Sorry, pets aren't allowed.

Is parking offered on site at Tensui Saryo?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Tensui Saryo?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. There's a charge of JPY 3300 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of JPY 3300 (subject to availability).

What's the area around Tensui Saryo like?

Tensui Saryo is a short 1-minute walk from Hakone Gora Station and 6 minutes' walk from Hakone Gora Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Tensui Saryo Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served excellent and generous meals, including hearty regional cuisine and Kaiseki dishes. (13 reviews)
  • The private Onsen baths and hot tubs on the balcony offered a serene and relaxing experience. (5 reviews)
  • The property offers luxurious and private outdoor hot tubs with beautiful mountain views and a relaxing experience. (6 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Room
Bar
Train station
Breakfast
Drinks
Location

Reviews

Verified review

10/10 Exceptional

Convenient location for the Hakone loop. We had a great stay and enjoyed the experience!
Verified review

10/10 Exceptional

Great location, 5min walk from Gora Station, beautiful Hotel with Onsens lovely staff. Amazing Japanese breakfast! Definitely would stay here again!
Verified review

10/10 Exceptional

Very helpful and friendly staff
Verified review

10/10 Exceptional

Comfortable room for 4, loved our private onsen, and the kaiseki meal was a highlight!
Verified review

10/10 Exceptional

Gorgeous hotel, impeccable service, wonderful location. The bedrock bath and foot bath bar were major highlights of our stay!
Verified review

8/10 Very good

The only reason I couldn’t give 5 stars is because my floors weren’t clean when I checked in. Staff, location, everything else was amazing.
Verified review

10/10 Exceptional

Rooms were clean. Private Onsen was small but nice! Beds were stiff and so were pillows. All the amenities were nice. Loved the bar foot soak!
Verified review

10/10 Exceptional

Clean rooms, full toiletries amenities. Good facilities and appreciate the foot bath counter.
Verified review

10/10 Exceptional

Very handy for the train station and ropeway. Quiet area at night but it has a good bar and facilities. With a restaurant / coffee opposite.
Verified review

10/10 Exceptional

Room was perfect, as was the location especially being a three minute walk from the train station. Hotel bar is lovely, restaurant is so-so but there’s a few great dining options down the road, as well as a Lawsons. Would absolutely stay again.
Verified review

10/10 Exceptional

Very luxurious Lovely environment Fantastic food Unique experience
Verified review

8/10 Very good

Location of travel options for easy access to major tourist sites.
Verified review

10/10 Exceptional

Need improve WiFi connectivity. Others are excellent. Good hospitality, nice onset and awesome dinner and breakfast.
Verified review

10/10 Exceptional

Very nice Ryokan situated in a beautiful part of Hakone. The area in general is hilly and difficult to get around but that’s true of anywhere in Hakone. This is located very close to Gora station which is as convenient as it gets whether you want to sightsee in Owakudani or head back towards Odawara station. The dinner and breakfast are very generous serving hearty regional cuisine. The amenities are top notch and exactly what you want for your Ryokan getaway.
Verified review

8/10 Very good

The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Verified review

10/10 Exceptional

Beauace.. very clean and very very helpful people!! Free drinks and snacks are a bonus and the private hot baths were lovely!! Highly recommend it.. they even served us lovely vegetarian breakfast!! 🙂
Verified review

8/10 Very good

The meals were excellent except for the dinner the second night. The foot bath bar was great! The room was very large. There were some issues with the in room tub. It turned off on its own, then I had staff fix it for me. However, the automatic setting was set to 40 degrees Celsius, which was way too hot. There was no explanation of how it worked. It ended up being difficult to use.
Verified review

10/10 Exceptional

Very relaxing stay

We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay.
Verified review

8/10 Very good

Staff were excellent and really nice property with shared onsen or private to book for free. Foot spa bar was a great novelty. Only issue was wifi which wasn't great in reception and unavailable in the rooms.
Verified review

10/10 Exceptional

Having a private outdoor bath in each room makes this a good option for travelers with tattoos.
Verified review

10/10 Exceptional

extremely helpful staff
Verified review

10/10 Exceptional

We stayed in the annex and it was beautiful. The Onsen bath on the outside deck was amazing and the room spacious with comfortable beds. I would definitely stay again. Thank you
Verified review

10/10 Exceptional

Easy check in. Room was spacious and clean. Loved the private balcony onsen bath, worth every penny. Restaurants and stores all within walking distance. We didn't even have to rent a car.
Verified review

10/10 Exceptional

The foot bath with free drink is wonderful
Verified review

2/10 Poor

The onsen was not very clean, and the food options were extremely limited and did not accommodate different dietary preferences.