- Location is easy to get to and very close to the metro. If you exit the station where the Palace Dupuis sign is, it's only a 2 min walk to the hotel
- Breakfast foods are a simple continental breakfast: bagels, croissants, muffins, pancakes, coffee, juice, cereal, yogurt, hard boiled eggs
- Customer service is average. Check-in was easy, and when we asked for extra towels and blankets to the room it came within 15 min
- Overall hotel and rooms are outdated, but everything works fine and is relatively clean.
- Room itself was clean, smelled good, and had good AC. Hallways had a smell lingering but that is most likely because of how many people there are and the heat of the summer.
- Could be cleaner and trash taken out faster in the public areas. Such as, breakfast tables where people leave their plates on the tables, or the public washrooms had overflowing garbage in one stall I used.