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Hotel Heaven Lodge

2.5 star property
Hotel within walking distance of Berjaya Times Square

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Photo gallery for Hotel Heaven Lodge

Lobby
Lobby sitting area
Shower, towels
Lobby sitting area
Free WiFi

Reviews

5.4 out of 10
Located near Pavilion Kuala Lumpur, Hotel Heaven Lodge offers a comfortable retreat with dry cleaning and laundry services. With free in-room WiFi and a 24-hour front desk, you're always connected.

Popular amenities

  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Laundry service

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Uptown Kajang Hotel

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
7.0 out of 10, Good, 11 reviews
The price is $22
$26 total
includes taxes & fees
Jun 8 - Jun 9
Uptown Kajang Hotel
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About the neighborhood

Map
Lot 184 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Selangor, 55100

What's nearby

  • Berjaya Times Square - 3 min walk - 0.3 km
  • Jalan Alor - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 12 min walk - 1.0 km
  • Petronas Twin Towers - 2 min drive - 1.9 km
  • KLCC Park - 3 min drive - 2.7 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Pasar Seni Station - 21 min walk
  • Kuala Lumpur Station - 27 min walk
  • Imbi Station - 5 min walk
  • Bukit Bintang Station - 9 min walk
  • Hang Tuah Station - 10 min walk

Restaurants

  • ‪The Castle Restaurant - ‬2 min walk
  • ‪Warung Jalan Alor - ‬3 min walk
  • ‪Sapphire Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Kedai Makanan Toong Kwoon Chye - ‬2 min walk

About this property

Hotel Heaven Lodge

When you stay at Hotel Heaven Lodge, you'll be in a great location, within just a 10-minute walk of Jalan Alor and Berjaya Times Square. Also, Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are just a 5-minute drive away. Public transportation is just a short walk: Imbi Station is 5 minutes and Bukit Bintang Station is 9 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking

Property amenities

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Room amenities

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

This property accepts cash.

Also known as

Heaven Kuala Lumpur
Hotel Heaven Lodge Hotel
Hotel Heaven Lodge Kuala Lumpur
Hotel Heaven Lodge Hotel Kuala Lumpur

Frequently asked questions

Does Hotel Heaven Lodge offer free cancellation for a full refund?

Yes, Hotel Heaven Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Heaven Lodge?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Heaven Lodge?

Sorry, there's no onsite parking at Hotel Heaven Lodge.

What are the check-in and check-out times at Hotel Heaven Lodge?

You can check in starting at 2 PM. Check-out time is noon.

What's the area around Hotel Heaven Lodge like?

Hotel Heaven Lodge is a short 5-minute walk from Imbi Station and 7 minutes' walk from Berjaya Times Square.

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Hotel Heaven Lodge Reviews

Reviews

5.4

6.0/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Very good

Lokasi yang strategik berdekatan dengan lrt dan shopping mall
1-night trip

2/10 Poor

omg it's not heaven hotel is hell hotel really very very bad experience with this hotel. i never expect in my life hotel like that also have. broken toilet and room walls with ceiling sheet and can listen sound of beside room. i was booked that hotel for 3 night and when i was checkin after checkin i only stay in room hardly 10 mints and i decided to leave that hotel at same time because it's really very very bad condition hotel.
3-night trip

4/10 Fair

good location
1-night trip

4/10 Fair

1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

The location is good but the service is poor

It was in a great location but the service there was poor, even tge wifi was in not good condition. I lost wifi connection all the time and had to use 4G data. There was no mirror in the room, used the shared bathroom without hot water :(
Linh, 2-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

DISGUSTING Do yourself a favour and stay elsewhere

This place is absolutely disgusting, I've stayed in low budget places before but this one is a joke. Staff are rude; not a word was spoken to me other than 'passport!' at check in. The room was full of bugs and dirt, do not look under the beds, in any drawers or in the shower unless you want to see some disgustingly long black curly hairs. The bed was a dirty old mattress with a dirty sheet and smelly pillow, no duvet just a smelly fake burberry fleece blanket which I doubt had been washed in the last six months. There are also no basic commodities such as toilet paper!! The overall condition was horrific, I couldn't work out if it was still in construction or just really really old...my bathroom door was hanging off the wall and the toilet didn't flush. The central location is a redeeming factor but very very noisy...I was woken every hour with either shreaking laughter or crying babies.
Thomas, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

You get what you paid for.

Room price is cheap. But the cleanliness needs to be improved. Air conditioner's temperature is not adjustable because of missing controller. The air con is defaulted at 16 degrees Celsius. Which makes the room too cold to sleep. The bathroom's drainage has hairs from previous users. But you get what you paid for. If you just need a room to sleep alone for a night or two, it is not too bad of a choice for its cheap price and location.
1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

cosy and quiet

The place was like brand new, cosy, quiet with very cool aircon. The room was quite minuscule but we weren't in need of more space, being just one night.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

24hrs desk staff, awesome location
This review was submitted before 2018 and has not been verified.

6/10 Good

不能要求太多的廉價旅館

熱水淋浴水量極小是最大缺點, 隔音差是廉價旅館的共同毛病.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Hotel looks like it would be still in construction. Rooms facilities are quite poorly build. Taking a shower took longer than usually, due to the amount of water that was dripping out of it. Stuff could be more friendly... But to be fair...we paid about 115 Rm for two nights. The room was clean so far and the location was good as well. But we got definitely already better accommodation for that budget. Alright to stay two nights though if you don't wanna spend much time in your room anyway.
This review was submitted before 2018 and has not been verified.

6/10 Good

GOOD LOCATION

LOCATION IS GOOD.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Worst Hotel , find a better one to stay .

Check in afternoon , Book through Orbitz.com , The front desk ( Jamah ) give the key , and said to me that if you don't like the room , I can change it for you , So I check the room.. its small but clean , bathroom has no mirror and window , due to long distance flight and time zone different and I was tired so I don't mind , soon after check in the room and take a rest , few hours later I saw 2-3 mice came through my room , I immediate go down to front desk and the afternoon front desk has off work , this guy not event try to help , saying the boss will come later . I waited for 45 mins still no show , I go back to room wait for next day . 2) next day morning the front desk guy back , told him the story , and he give the new room but it's old room with dry blood on the bed and I didn't take the room , after check out few rooms , finally he give me a new room with window BUT no bathroom door and no mirror... he said if you don't mine , I say ok , the room are very clean but no bathroom door and mirror . ( the window got a small hole and did not closed completely , you can hear the traffic pass by and mosquito bite me as well , So I turn the AC on , it's just very cold at night ! My advise to you , Pay a bit more money to stay better hotel . By the way this hotel location is not so bad , it's walking distance to Bukit Bintang area . Also this hotel is not 2 star , is 1 star . since the service is not professional .
This review was submitted before 2018 and has not been verified.

4/10 Fair

not as i expected.

I was expected a little more comfort from the photo i've checked before my booking. But in my room only had a bed, one bed side table ( in the drawer had tabaco ashes) and a little bench on the wall. There was no kettle, tea bags or water bottle provided like a photo. And often to hear Mouse walking on the sealing.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Affordable and fit for purpose.

Very comfortable and serene. Many attractions within reasonable distance
This review was submitted before 2018 and has not been verified.

2/10 Poor

TERRIBLE hotel! TERIBLE room, with RATS! The reception was BED - sent us to unfurnished room and we asked for a chance! overall - BAD!
This review was submitted before 2018 and has not been verified.

6/10 Good

Close to local amenities

It was good, but no window view as promised
This review was submitted before 2018 and has not been verified.

6/10 Good

New and clean

Frendly staf. New build