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Tristar Hotel

3.5 star property
Kampala hotel with restaurant and bar/lounge

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Photo gallery for Tristar Hotel

Bar (on property)
Garden
Executive Room | Minibar, desk, soundproofing, free WiFi
Lobby
Deluxe Room | Balcony
Nestled in a serene setting, Tristar Hotel offers a warm welcome with WiFi and thoughtful amenities like dry cleaning services. Unwind in the garden or savor flavors at the restaurant. With bike rentals, concierge services, and meeting rooms available, this hotel is perfect for both work and play.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Twin Room | Minibar, desk, soundproofing, free WiFi

Twin Room

Highlights

Soundproofed
Air conditioning
TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, desk, soundproofing, free WiFi

Executive Room

Highlights

Soundproofed
Air conditioning
TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Balcony

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Rainfall showerhead
Private bathroom
Free bottled water
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Plot 1215 Kabowa Road, Kampala

What's nearby

  • Kabaka's Palace - 3 min drive - 2.5 km
  • Rubaga Cathedral - 4 min drive - 3.0 km
  • St. Francis Hospital - Nsambya - 6 min drive - 5.2 km
  • Embassy of the United States - 6 min drive - 5.7 km
  • Makerere University - 6 min drive - 5.6 km

Getting around

  • Entebbe Intl. Airport (EBB) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coffee At Last - ‬5 min drive
  • ‪Sky Beach - Freedom City - ‬3 min drive
  • ‪Mr.Tasty-Freedom city - ‬17 min walk
  • ‪Cafe'Javas & CityOil - ‬4 min drive
  • ‪Indigo - ‬5 min drive

About this property

Tristar Hotel

Tristar Hotel is a great choice for a stay in Kampala. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11:30 AM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Tristar Hotel Kampala
Tristar Kampala
Tristar Hotel Hotel
Tristar Hotel Kampala
Tristar Hotel Hotel Kampala

Frequently asked questions

Does Tristar Hotel offer free cancellation for a full refund?

Yes, Tristar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tristar Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Tristar Hotel?

Sorry, there's no onsite parking at Tristar Hotel.

Is airport shuttle service offered by Tristar Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Tristar Hotel?

Check-in start time: 11:30 AM; Check-in end time: anytime. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Tristar Hotel and nearby?

Tristar Hotel has a garden.

Are there restaurants at or near Tristar Hotel?

Yes, there's an onsite restaurant.

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Tristar Hotel Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Very good

予約が上手く伝わっていない
popla, 2-night trip

6/10 Good

Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
3-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Moderate hotel away from main centres

The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.
1-night trip