In the heart of Asmara, Crystal Hotel Asmara offers a warm welcome with dry cleaning services, a cozy bar, and a delightful restaurant. Stay connected with in-room WiFi and enjoy extended parking perks. The hotel's attentive staff has left a lasting impression on previous guests.
Crystal Hotel Asmara is just 4 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
At a glance
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Hotel size
35 rooms
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Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:30 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Mosquito nets
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Bidet
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 4)
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Crystal Asmara
Crystal Hotel Asmara Hotel
Crystal Hotel Asmara Asmara
Crystal Hotel Asmara Hotel Asmara
Frequently asked questions
Are pets allowed at Crystal Hotel Asmara?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Hotel Asmara?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Hotel Asmara?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Crystal Hotel Asmara?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM.
Are there restaurants at or near Crystal Hotel Asmara?
Yes, there's an onsite restaurant.
What's the area around Crystal Hotel Asmara like?
Crystal Hotel Asmara is a short 12-minute walk from National Museum of Eritrea and 13 minutes' walk from Bowling Alley.
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Reviews
Crystal Hotel Asmara Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.4
Location
8.2
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 1, 2025
The Crystal Hotel offers a convenient location, and the staff are notably friendly, contributing to a positive experience overall.
freweini
freweini, 2-night trip
Verified
8/10 Very good
Oct 9, 2025
Friendly, helpful and knowledgeable staff. Very clean. Excellent location and beautiful plants. The electricity is a bit unpredictable and wi-fi a struggle.
Jutta
Jutta, 5-night trip
Verified
6/10 Good
Oct 24, 2025
the hotel was good but watch out for the hotel restaurant which cheats its customers
Wojciech
Wojciech, 4-night trip
Verified
10/10 Exceptional
Jan 9, 2023
Good choice in Asmara
Nice room
Good location
Friendly staff
Best restaurant
Yu ping pinky
Yu ping pinky, 3-night trip
Verified
10/10 Exceptional
Oct 29, 2023
The property staff and space was excellent. Helpful staff and very clean. It was so safe and many places to see by foot! Beautiful city and we were right at the core.
Martha
Martha, 10-night trip
Verified
6/10 Good
Oct 23, 2025
It was clean but the shower is not convenient,water flow is not enough.
mosazghi
mosazghi, 2-night trip
Verified
10/10 Exceptional
Apr 29, 2024
Good
Shiferaw
Shiferaw, 10-night trip
Verified
2/10 Poor
Oct 11, 2024
Too expensive for what it is. Rude and unhelpful staff. They treated me like they were doing me a favor. The wifi is non existent. Location is great. The rooms DO NOT HAVE A/C or a fan. During the day the room is ridiculously hot.
Liliana
Liliana, 3-night trip
Verified
8/10 Very good
Jun 10, 2023
Great location in the heart of Asmara, walkingdistanceto almosteverythingtou want to see in the city. Definitely try to get a room with a front balcony overlooking the Customs Building across the street and the Embassy of Türkiye to the right (I had room 201). Wi-Fi is available (but expect a very slow connection). Included breakfast is good, made to order omelet with strong coffee and fresh juice. Hot water in the shower and bathroom, small mini-fridge, comfortable bed, very friendly English-speaking reception, make for a good mid-range budget option. I booked and prepaid on Expedia, making it hassle free once in Asmara, and saving my cash for the restaurants and bars in Asmara. Reception can change USD at the normal government rate 15 nakfa to 1 USD. I actually walked to and from the airport, and it takes about one hour. Don't miss Ghibabo Restaurant nearby for 15 nakfa Asmara beer and traditional food like kitfo (tasty pizzas, too). Recommended hotel!
David
David, 2-night trip
Verified
4/10 Fair
Apr 21, 2024
Touriste attrapée au restaurant
Emmanuel
Emmanuel, 2-night trip
Verified
4/10 Fair
Dec 15, 2022
L'hotel è vicinissimo al centro.
La stanza è semplice, ma necessiterebbe di molta manutenzione.
Non c'è acqua, occorre telefonare ogni volta in reception, per far pompare l'acqua, diversamente non è disponibile.
Le ragazze in recpetion, salvo la signora che parla italiano, non sono cosi cortesi.
Il wifi non funziona.
Noi eravamo al 3' piano.
Se volete fare una chiamata dall'hotel fate attenzione che è un furto..
Patrizia
Verified
10/10 Exceptional
Mar 15, 2020
Great location! Great service! Convenient to all sites.
kwendeche
kwendeche, 4-night trip
Verified
4/10 Fair
Jan 20, 2020
Ich kann die teilweise sehr guten Bewertungen nicht nachvollziehen.
Die Lage des Hotels ist gut, alle Sehenswürdigkeiten sind fußläufig zu erreichen.
Den zunächst gebuchten Standard-Room habe ich schnell wieder verlassen. Ich bin dann in einen Superior-Room umgezogen, $ 35,00 Aufpreis/ Nacht.
Außer einer nichtschäumenden Seife werden keine Pflegeprodukte bereitgestellt.
Aus der Dusche kam nachmittags nur kaltes tröpfelndes Wasser, morgens war es etwas besser. Das Bad ist vergammelt.
Am zweiten Tag gab es keine Zimmerreinigung.
Die angegebene Klimaanlage und den Deckenventilator gab es nicht. Gleiches gilt für den Zimmersafe.
Vom Hotel sind kaum Informationen auf etwaige Fragen bezüglich Asmara und Ausflüge zu erwarten.
Das Hotel stellt eigenes UV- und Ozonbehandeltes Trinkwasser her, mir hat es nicht geschmeckt.
Eine Verdunkelung des Zimmers ist mangels Vorhänge nicht möglich.
WLAN ist faktisch nicht vorhanden.
Das TV ist sehr ungünstig an der Wand angebracht, vom Bett aus ist es schwierig.
In jeder Nacht bellende Hunde.
Der Garten ist der Raucherbereich, neben dem Restaurant.
Die Dachterrasse war verschlossen.
Das Frühstück ist kaum genießbar.
Personal und Getränkepreise sind gut.
Der Flughafentransfer kostet keine $ 50,00, sonder etwa $ 28,00.
Ein ansonsten so schlechtes Preis-/ Leistungsverhältnis hatte ich noch nicht.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Jan 14, 2020
シャワーのお湯は熱いが、水圧はとても弱い
non
non, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2020
Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.
Verified traveler
3-night trip
Verified
8/10 Very good
Nov 21, 2019
The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.
SteveB
SteveB, 2-night trip
Verified
6/10 Good
Oct 31, 2019
Clean & friendly. Arrived morning of 7th October with room confirmation from Expedia for 19 days. I was shocked to be told they did not know of this booking and that they had a room for only two days!! I was very disappointed about this state of affairs. Sadly wi fi was not working and could not tell Expedia of my status. On the second day of my stay I was told I could stay for the booked 19 days and they apologised for the imperfect info I was given day before!! So the first two days were hair raising not knowing what I could do about it.
Verified traveler
19-night trip
Verified
2/10 Poor
Sep 14, 2019
dåligt
detta boende hade inga manner och behande oss dåligt speciallt från ägaren var otrevligt och fick betala även då jag hade betalat frukost och visade bokingen så brydde sig inte alls. jag fick lämna deposed också för boendet för hon var osäker att betalningen var genom. jag fick åka tillbaka till boendet och hämta min deposet efter några dagar, kostade mig mer att åka dit från var jag stannade.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 14, 2019
Great hotel
Very happy with 2 week stay at crystal hotel. Service provided was excellent and the staff especially receptionists, waitresses and housekeepers were exceptionally friendly, approachable and always greeted us kindly. Hotel is in the perfect location, very close to Asmara city center. My family really enjoyed their stay at Crystal hotel this summer, July 2019
Rahwa
Rahwa
Rahwa, 14-night trip
Verified
8/10 Very good
Jun 17, 2019
Decent tourist hotel in Asmara
Perfectly adequate hotel for Asmara. Needed a hotel our first night and stayed at the Crystal. Relocated to another property for the rest of our stay, but Crystal was fine for one night.
andrew
andrew, 1-night trip
Verified
8/10 Very good
May 30, 2019
There are no credit cards accepted anywhere in Eritrea. Hotel either takes US dollars, Euros or local currency. There is no elevator at this hotel. The restaurant is excellent with cheap prices. Shuttle service is excellent but is not cheap.
Verified traveler
3-night trip
Verified
8/10 Very good
May 10, 2019
The staff is very nice and helpful. The location is great for walking.
Hotel is basic but has all you need. Walkable distant to many sites. Overpriced, but no more so than other hotels in Asmara. If we go again to the city we will stay in the same hotel.
Ravi
Ravi, 2-night trip
Verified
10/10 Exceptional
Jan 13, 2019
I travelled to Asmara Dec/19/2018 with my two brothers and we staid in crystal hotel for two weeks and I cannot express my happiness enough about the hotel from the bell man Mr habte all the receptions helen, tsega to the owner Mr Daniel every one of them where pleasant and very nice people. the only thing I would like to mention is water was very slow in the bathroom I was having hard time taking a shower especially at night. I would recommend this hotel to everybody who is travelling to Asmara. Hope to see everybody again soon.