Hotelcoz All Inclusive

Property class: 3.5
All-inclusive beachfront resort with spa, near Playa San Juan

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At Hotelcoz All Inclusive, you can spend time at the beach enjoying free cabanas, beach massages, and volleyball, plus you'll be just a 5-minute drive from Playa San Juan. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. El Cocal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive resort include 4 bars/lounges, a free kid's club, and a beach bar. Fellow travelers say great things about the helpful staff and beach location.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Sky Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Sky Top

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Garden View

  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Athletic Ocean View Guarantee

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600

What's nearby

  • Playa San Juan - 17 min walk - 1.5 km
  • Chankanaab National Park - 18 min drive - 17.4 km
  • Chankanaab Beach Adventure Park - 19 min drive - 17.7 km
  • Paradise Beach - 25 min drive - 23.7 km
  • Mr. Sancho's Beach Club - 25 min drive - 25.1 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive
  • Airport drop-off service

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Bucano's Beach Club - ‬13 min walk
  • ‪El Cozumeleño Beach Resort - ‬1 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive
  • ‪Marimex - ‬8 min drive

About this property

Hotelcoz All Inclusive

  • At Hotelcoz All Inclusive, you can spend time at the beach enjoying free cabanas, beach massages, and volleyball, plus you'll be just a 5-minute drive from Playa San Juan. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. El Cocal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive resort include 4 bars/lounges, a free kid's club, and a beach bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive details

  • This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks, and beverages included
    • Room service during certain hours

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 251 units
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport drop off from 8:00 AM to 4:00 PM*

Other information

    • Smoke-free property

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Reviews

Hotelcoz All Inclusive Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

8.6

Staff & service

6.6

Property conditions & facilities

Popular mentions

Room
Food
Service staff
Beach
Buffets
Restaurant
Booking
Drinks
Water
View

Reviews

Verified review

10/10 Exceptional

It was very kid friendly and the beach was amazing!
Verified review

8/10 Very good

We have stayed here many times it’s our go to for all inclusive when we’re not renting a house
Verified review

8/10 Very good

Staff was friendly and beach was decent
Verified review

10/10 Exceptional

First time dtaying there. Staff was very friendly. Will stay again.
Verified review

8/10 Very good

Love the location
Verified review

10/10 Exceptional

Very friendly people!
Verified review

10/10 Exceptional

We truly enjoyed our stay. The staff, food and weather was great! The rooms were a little dated but everything else made up for that. We hope to come back again, hopefully as soon as next year.
Verified review

8/10 Very good

For the money this place is a great value. We brought the whole family and the service was great and the beach is nice. The place is a little run down and there is not very much to do close to the hotel but if you want value for the money this place is for you.
Verified review

8/10 Very good

loved that the pools stayed open late. great beach area and great snorkeling. quiet family place.
Verified review

10/10 Exceptional

Excellent laid back 3 star resort. Great local food. Not a five star, but great value!! Have gone 4 years in a row
Verified review

8/10 Very good

Nice quiet getaway beautiful beach service was great food ok wish there would have been entertainment at night but all around nice place
Verified review

10/10 Exceptional

Loved the beach area. It is the best one and you can see fishes in the water.
Verified review

4/10 Fair

Great location for snorkeling. Terrible food.
Verified review

10/10 Exceptional

All staff friendly and always willing to help you you needed it.
Verified review

8/10 Very good

Very nice and helpful staff
Verified review

8/10 Very good

Older property but clean and staff overall were very helpful! The beach is beautiful and great for snorkeling on property or adjacent to property. Food options were plentiful.
Verified review

10/10 Exceptional

The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.
Verified review

10/10 Exceptional

Staff is always cleaning and most of them are smiling.
Verified review

8/10 Very good

We enjoyed our stay. Loved all the different pool options. Mini golf was fun as were the daily snorkel tours. We also enjoyed the daily activities they had offered. Overall happy. Would stay again.
Verified review

10/10 Exceptional

The hotel stay was wonderful. The only thing bird flying around food not good. No entertainment and bed to hard other then that the staff is wonderful, hotel and food was excellent. I really enjoy my stay
Verified review

10/10 Exceptional

It was great! I will be back next year! Definitely worth the money! Had an amazing honeymoon there! Great staff and close to town with taxi available. Safe island and loved the experience! Again we will be back next year!
Verified review

6/10 Good

Rooms are big. Right on the ocean. Staff were very friendly
Verified review

2/10 Poor

This is the 4th time I stayed at this resort The staff is excellent but the food and drinks r not The resort WAS beautiful!!!! The resort has and is one of the most beautiful beaches in Cozumel!!!!! I love coming to Cozumel but will stay at a different resort next year
Verified review

8/10 Very good

What i loved was snorkling right off the beach. I love ocean view from room. My only issue was beach palapas reserved by 2am!
Verified review

10/10 Exceptional

This is a budget friendly place that is fabulous snorkeling and great beaches. The food is not five stars but you aren’t paying for a five star resort. The staff are the kindest friendliest people who go above and beyond.