4/10 Regular
19 de setiembre de 2025
Loud and unhelpful
The cleaning lady was very nice!! However this property is click bate. The pictures you are shown of the cute little studio with a kitchenette and yard is not at all what you get. Of course when I booked I wasn’t paying much attention to the other pictures for the booking. I just assumed they were the same as the ones advertised. Over all the place was very clean. However it was by far the loudest room I have ever stayed in. There is zero installation and you can hear every step of the person staying above you. Which again I had no idea that someone would even be above me. Also make sure you book with the card you intend to use for the charge. Again I had no idea this wasn’t a “hotel” situation where you can change your card upon arrival. The host was of absolutely no help when I asked to use a different card. All they said was they already charged the one on file and wouldn’t even let me try and pay another way. Called a representative for Hotels.com which were also not of very much help. Spend the money to stay somewhere else. I should’ve looked better into the reviews so it is also my fault for booking in the first place. I wish I would’ve taken photos to add to this review but I couldn’t get out of there fast enough on the day we needed to check out.
Kyleigh
Kyleigh, viaje de 3 noches
Opinión verificada de un huésped de Hoteles.com