Crew Express Hotel

Property class: 3
Medan hotel with restaurant

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at Crew Express Hotel. Free perks include WiFi, an airport shuttle, and buffet breakfast daily between 6:00 AM and 10 AM. Other highlights include a snack bar/deli and a terrace.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Free airport shuttle
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room
  • Snack bar/deli
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is $15
$18 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room

A hotel room with two single beds, a wooden headboard, a flat-screen TV, and a desk with a coffee maker.

Economy Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Room

A hotel room with a bed, a desk, a chair, and a wall with vertical wooden slats.

Business Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Jl. Arteri Kuala Namu No. 19, Deli Serda, Medan, North Sumatra, 20371

What's nearby

  • Medan Mall - 30 min drive - 23.2 km
  • Tjong A Fie's Mansion - 33 min drive - 24.3 km
  • Great Mosque of Medan - 33 min drive - 24.3 km
  • Maimun Palace - 35 min drive - 24.7 km
  • Sun Plaza - 35 min drive - 25.1 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 15 min drive
  • Bandar Khalipah Station - 14 min drive
  • Bandara Kualanamu Station - 16 min drive
  • Bandara Kualanamu Station - 16 min drive
  • Free airport shuttle

Restaurants

  • ‪hub Kualanamu - ‬5 min drive
  • ‪PappaRich - ‬5 min drive
  • ‪Ayam penyet cindelaras - ‬3 min drive
  • ‪Bakso Amat Kualanamu - ‬1 min drive
  • ‪Warung Brotherhood - ‬4 min drive

About this property

Crew Express Hotel

  • Take in the views from the rooftop terrace when you stay at Crew Express Hotel. Free perks include WiFi, an airport shuttle, and buffet breakfast daily between 6:00 AM and 10 AM. Other highlights include a snack bar/deli and a terrace.

At a glance

Hotel size

    • 65 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking within 7 ft

Transfers

    • Free airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2016
  • Rooftop terrace
  • Television in common areas
  • Arcade/game room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Uses some LED lighting
  • Water dispenser

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Visual doorbell notification
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Access via exterior corridors
  • Water-efficient toilets only

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew KNO
KNO Hotel Medan
KNO Hotel
KNO Medan
The Crew Hotel KNO
The KNO Hotel
CREW EXPRESS HOTEL Hotel
CREW EXPRESS HOTEL Medan
CREW EXPRESS HOTEL Hotel Medan

Frequently asked questions

Does Crew Express Hotel offer free cancellation for a full refund?

Yes, Crew Express Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crew Express Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Crew Express Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Crew Express Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Crew Express Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Crew Express Hotel and nearby?

Crew Express Hotel has an arcade.

Are there restaurants at or near Crew Express Hotel?

Yes, Laurence Cafe offers Indonesian cuisine.

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Reviews

Crew Express Hotel Reviews

7.0

Good

7.2

Cleanliness

5.2

Location

7.8

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Simple but clean and quiet. Quick taxi trip to airport and attractions. Highpoint: The staff. So friendly and helpful and fun to talk to. Would go back in a heartbeat!
Verified review

8/10 Very good

It was hard to communicate about the airport pick up but they came quick and drove fast to and from airport
Verified review

8/10 Very good

When I went to my room there was someone 's luggage there. The staff were very accommodating and gave me a different room right away. The airport shuttle came at 3:00 am, they have shuttles only at specific times. Not much to do in the immediate area but a good place to stay as a transit hotel.
Verified review

8/10 Very good

Price was very reasonable but the hotel is a little tired. It was clean but could do with updating.
Verified review

8/10 Very good

To mutch traffic verry noice in the nighttime
Verified review

2/10 Poor

Bad hotel

not clean, Breakfast not Good, location not good middle of highway, Staff can't speak good English, difficult to communicate.
Verified review

6/10 Good

This property is only suitable for transit guest stay overnight to catch their flight hotel had no restaurant to serve guest only a few food shop operating here walking distant it look very unhygienic only 1 supermarket 300 meter away pitch dark after sunset. no. Pavement you have to walk alo g tge pitch dark road lots of fast moving vehicle "DANGEROUS" Breakfast serve in the morning usually plain rice and pouch egg / noodle / bread jam & Margerine thats all. Black tra n coffee no milk available.
Verified review

8/10 Very good

Convenient to airport

Restaurant here is not in service as advertised. There is a stand outside selling nasi goreng and mae goreng (walk out and go right) very delicious and the family was so nice and appreciated the sales. The shuttle is very inconvenient times and we had a four hour gap and there seemed to be no wiggle room so we paid for a grab instead. Water fill stations were good otherwise very bare accomodations. They say there is a rooftop terrace on here and there is nothing of the sort, I think they mean ground floor terrace which had lots of tables
Verified review

8/10 Very good

Billig hotell i nærheten av flyplassen med inkludert flyplasstransport.
Verified review

2/10 Poor

Alles riecht Zigaretten! Im Zimmer darf geraucht werden, daher stinkt es überall. Im Flur läuft die ganze Nacht Musik.
Verified review

8/10 Very good

Preis Leistung ist gut!

Für eine Nacht vor einem frühen Flug sehr gut! Kostenloser Transfer und Frühstück alles gut!
Verified review

8/10 Very good

スタッフはフレンドリーで良かったのですが、部屋がタバコ臭かったのが残念でした。
Verified review

10/10 Exceptional

3 outta 5

It was a great place except for the fact I paid extra for breakfast but had to pay for very expensive coffee.
Verified review

2/10 Poor

Worrying

We tried to order room service which took 2 hours to get to us. The more worrying thing was at 4.30am a man somehow unlocked the door and came into our room, on asking reception they did not care or seem to see what the problem was... 2 females in a room and this happened with no care. I wouldn't recommend booking here at all
Verified review

8/10 Very good

Convenient to airport for overnight stopover

A good overnight stay close to the airport. Nothing else to do in the neighbourhood. Very nice breakfast. Disappointed that there was no free shuttle from airport which I thought there was going to be when I booked the hotel. I sent an email to the hotel on the day we were to arrive and was told that the shuttle was only available for going from the hotel to the airport. So we had to take a taxi.
Verified review

2/10 Poor

ok nothing great

did not have most things on menu, over charged me on ordering almost each time I ordered
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional