Comfort Hotel Astana

Property class: 4
Astana hotel with spa and restaurant

Choose dates to view prices

When visiting Astana, Comfort Hotel Astana is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at Edezza, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a steam room, and a terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The current price is $95
$110 total
includes taxes & fees
Nov 14 - Nov 15

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 1 Bedroom

A hotel room with two beds, a painting, a desk with a chair, and a TV.

Standard Twin Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, 1 Bedroom

A hotel room with a bed, a desk, a chair, a TV, and a minibar.

Luxury Double Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom

A hotel room with two beds, a painting, a desk with a chair, and a TV.

Standard Single Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Kosmonavtov 60, Astana, 010000

What's nearby

  • Mega Astana Shopping Centre - 12 min walk - 1.1 km
  • President's Culture Centre - 19 min walk - 1.6 km
  • Khan Shatyr - 3 min drive - 2.3 km
  • Kazakhstan Ministry of Foreign Affairs - 3 min drive - 2.3 km
  • Bayterek Tower - 3 min drive - 2.7 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 39 min drive
  • Astana Railway Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Rivière - ‬12 min walk
  • ‪Хинкали на районе - ‬6 min walk
  • ‪Altyn Palau - ‬4 min walk
  • ‪Coffee Boom - ‬9 min walk
  • ‪Тағам - ‬7 min walk

About this property

Comfort Hotel Astana

  • When visiting Astana, Comfort Hotel Astana is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at Edezza, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a steam room, and a terrace.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 105 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured onsite self parking (KZT 2100 per night; includes in/out privileges)

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Comfort Hotel Astana Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great hotel
Verified review

8/10 Very good

Convenient location, clean hotel with great service from the staff. The food at the restaurant situated in the car park was good, which exceeded my expectations for this type of hotel.
Verified review

8/10 Very good

Das Zimmer war sauber und modern. Auch das Frühstück war großzügig und abwechslungsreich. Direkt gegenüber vom Hotel gibt es, in einem Center versteckt, einen Supermarkt. Der einzige Markel war, dass es kein Fahrstuhl gibt und man seine Koffer in die erste Etage tragen muss.
Verified review

10/10 Exceptional

Personnel gentil et serviavle

La force de cet établissement réside dans l’extrême gentillesse du personnel. Ce sont des gens serviables et attentionnés. Il y a un excellent café ainsi qu’un supermarché près de l’hôtel. Demandez à avoir une chambre à l’avant de l’hôtel. À l’arrière, la vue donne sur la toiture du rez-de-chaussée.
Verified review

4/10 Fair

Not a **** Hotel

Air conditioning did not work in the whole building. It was +31C outside and +27 C in my room. Didn’t sleep too well. The restaurant in the yard forgot my order and it took 90 minutes to get my dinner. The hotel has not earned its ****. Maximum I can give is **.
Verified review

10/10 Exceptional

The staff were superb also the service ... Every effort was made to help in any way possible from ordering taxi's to asking directions or helping with 'Checking in' and printing boarding passes etc ... The staff were an absolute credit to the Hotel !!
Verified review

10/10 Exceptional

Great hotel in Astana
Verified review

8/10 Very good

コストパフォーマンス 普通！ 部屋 ◎清潔（排水が悪い） 立地 ◎バス停及びショッピングモール近く（500m圏内）で便利 スタッフ ◎普通（英語対応可能）
Verified review

8/10 Very good

Location truly 4 star the Lobby is Great the staff are friendly and helpful
Verified review

10/10 Exceptional

Отель немного обновили. Хороший завтрак. Шумел фанкойл.
Verified review

10/10 Exceptional

Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet. Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker. Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.
Verified review

8/10 Very good

Zentrale Hotellage mit sehr freundlichem Personal. Leckeres Frühstück
Verified review

6/10 Good

Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.
Verified review

10/10 Exceptional

Хороший отель, хорошие завтраки, единственное, что не совсем совпало с информацией на сайте это удаленность от Экспо центра, отель находится значительно дальше.
Verified review

8/10 Very good

Kleines aber feines Hotel umgeben von Hochhäusern. Darunter auch die deutsche Botschaft. Vom Spa-Bereich hatten wir mehr erwartet aber das war für uns nur nebensächlich. Das Bad, welches durch Milchglas abgetrennt im Zimmer war, hätte etwas privater sein dürfen. Gutes Frühstücksbüffet und freundliches Personal.
Verified review

10/10 Exceptional

Great hotel

My lovely spot in Astana, I don’t know why Comfort Hotel have low rate on Expedia.com this hotel is really great I love it super quite, clean, staff is great smiling always and they do the best to help you. Breakfast as 5 stars hotel. I highly recommend it, I will be back and back and back.....
Verified review

6/10 Good

Breakfast is good!

There were days when bathrobe and toilet paper were not supplied. I smelled a smell from the washroom or shower room drain.
Verified review

8/10 Very good

Nice hotel with great service

The front desk personnel were very friendly and helpful. I just wish there were more restaurants within close walking distance. There were bus stops nearby, but taking buses was a challenge for me, since I do not speak Russian or Kazakh. The breakfast buffets were very nice.
Verified review

8/10 Very good

Buena opción cercana a parques y río.

Buen precio y servicio, pero el baño tenía un olor a caño.
Verified review

8/10 Very good

Great value hotel, only downside was the breakfast

Good value hotel in a good area (for me anyway) Good staff and service Breakfast needs some work
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

6/10 Good

Verified review

10/10 Exceptional