Tachibanaya

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When visiting Tsuruoka, Tachibanaya is a great choice to consider. You'll have free perks like WiFi and self parking. A terrace and a garden are other highlights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Terrace
  • Garden
  • Front-desk safe
  • Water dispenser
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $96
$108 total
Oct 1 - Oct 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for [South Building] Japanese Style Standard Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

[South Building] Japanese Style Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Annex Building] Japanese Style Room (KANSUISOU)

A traditional Japanese-style building with a koi pond and lush greenery.

[Annex Building] Japanese Style Room (KANSUISOU)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for [East Building] Japanese Style Deluxe Room

A traditional Japanese room with tatami flooring, a low table, cushions, and a view of greenery through large windows.

[East Building] Japanese Style Deluxe Room

  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for [West Building] Japanese Style Superior Room

A traditional Japanese room with tatami flooring, a low table, chairs, and a television.

[West Building] Japanese Style Superior Room

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for [East Tower] Twin Room

A hotel room with two beds, a desk, and a chair. There is a window with a view of a mountain.

[East Tower] Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a futon bed, a window with a view of trees, a table with children's toys, and a heater.

Japanese-style Room

  • Sleeps 6
  • 6 Double Futons

View all photos for Semi Western-style Room

A room with a wooden floor, a cushioned chair with a patterned cushion, a television on a stand, and a window with a view of a forested hillside.

Semi Western-style Room

  • Sleeps 6

View all photos for Semi Western-style Room

A traditional Japanese-style room with tatami flooring, a low table with two cups, and a bed with a red accent.

Semi Western-style Room

  • Sleeps 6

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About the neighborhood

Map
Yuatsumi-tei 3, Tsuruoka, Yamagata, 999-7204

What's nearby

  • Atsumi Road Station - 11 min drive - 9.4 km
  • Yura Port - 27 min drive - 22.2 km
  • Yura Beach - 28 min drive - 22.8 km
  • Tsuruoka Park - 41 min drive - 33.9 km
  • Kamo Aquarium - 42 min drive - 34.8 km

Getting around

  • Shonai Airport (SYO) - 37 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪道の駅あつみ レストラン早磯 - ‬7 min drive
  • ‪めん処久太 - ‬11 min walk
  • ‪いかり食堂 - ‬10 min drive
  • ‪朝日屋 - ‬10 min drive
  • ‪中華そば 河畔 - ‬5 min walk

About this property

Tachibanaya

  • When visiting Tsuruoka, Tachibanaya is a great choice to consider. You'll have free perks like WiFi and self parking. A terrace and a garden are other highlights.

At a glance

Hotel size

    • 78 rooms

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 20
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open daily from 5 AM - midnight
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Free train station shuttle

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9 AM
  • Restaurant
  • Water dispenser

What to do

  • Hot springs
  • Karaoke

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Elevator

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 AM to 1:00 AM. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2000 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Tachibanaya Inn Tsuruoka
Tachibanaya Inn
Tachibanaya Tsuruoka
Tachibanaya Hotel Tsuruoka
Tachibanaya Ryokan
Tachibanaya Tsuruoka
Tachibanaya Ryokan Tsuruoka

Frequently asked questions

Does Tachibanaya offer free cancellation for a full refund?

Yes, Tachibanaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tachibanaya?

Sorry, pets aren't allowed.

Is parking offered on site at Tachibanaya?

Yes, there's free self parking.

What are the check-in and check-out times at Tachibanaya?

You can check in starting at 3 PM. Check-out time is 10 AM.

What is there to do at Tachibanaya and nearby?

Onsite recreation at Tachibanaya includes hot springs. Tachibanaya also has a garden.

Are there restaurants at or near Tachibanaya?

Yes, there's an onsite restaurant.

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Reviews

Tachibanaya Reviews

9.0

Wonderful

9.4

Cleanliness

6.6

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Dinner was delicious and well worth trying with a variety of dishes made with local ingredients. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Absolutely Stunning

Extremely helpful staff. Showed us where to park and had an English speaking front desk staff to show us around and explain the hotel bath, dining, and other schedules. The hotel grounds were gorgeous. The room was extremely spacious and I wish we could have stayed a few more nights to enjoy everything. Hope to be back one day.
Verified review

10/10 Exceptional

Beautiful location, outstanding tatami room with good en suite bathroom facilities, and extremely friendly staff. Wifi connection in room was very weak (had to go to hall to connect). Not many English-speaking staff but made do with Google-translate. Would have appreciated food/snack options in bar but bought snacks at well-stocked gift store and small snack outlet on street where they have nice hot spring foot baths next to the river. The garden is beautiful and the private onsen was excellent. Probably easiest to visit by car (plentiful space in their off site parking lot); the train option would be cumbersome. Beautiful rose garden associated with the shrine up the hill; in full bloom at the end of June. Small restaurants nearby.
Verified review

10/10 Exceptional

It was a nice stay. There are some great features to this place. It's beautiful, has great updated amenities, and it's perfect for a relaxing trip. However, the website was hard for me to use and it was difficult to get anyone on the phone who speaks English. This made booking a room difficult, as well a working out some details of my stay. It was also kind of boring place to stay. Most clients were families with babies or older couples. Nobody spent time in the lounge/ bar at night, only for coffee in the morning prior to checkout. The restaurant was good, but not amazing. I had better meals at some home stays in the area. If you're looking for something very cozy, quiet, and standard hotel experience, this is for you. If you want something a little more fun, with great food and still have a relaxing time, there are better options.
Verified review

8/10 Very good

Overall a nice stay, we would definitely come back

Overall nice stay with exceptionally good sleep on the futon mats. Huge traditional apartment with two big rooms and plenty of space. Very quiet. We didn’t have a nice view from our suite but the view of the garden from other rooms and communal space is amazing (though the windows are very dirty anyway). The staff is lovely and very attentive although speaks absolutely no word in English (apart from one English native speaker). The check in process and parking took forever with very slow translations on the phones. The communal baths are nice, the private rooftop baths are nice too but didn’t feel clean (feeling a layer on the bath floor and seeing plenty of leaves in the pool three days in a row). The carpet in the hallway is so stained it makes you feel concerned when you first enter worrying if the room is clean. It was a bit contrastive with the posh and elegant service all the staff was trying to give. The room was nice and clean though. The dinner was delicious, well worth trying.
Verified review

10/10 Exceptional

very nice hotel, what a perfect stay, highly recommended this iconic hotel
Verified review

10/10 Exceptional

口コミどおり、とても良いお宿でした。 ６人の大人数で１部屋でしたが、余裕の広さ。 部屋もきれいで、どこに寝転がっても座っても気になりません。さりげなく生けてあるお花もステキ。朝食は、ごはんおかわり絶対のおかずは、最高でした。 今までで、トップクラスのお宿で大満足でした。 ステキな時間をありがとうございました。
Verified review

10/10 Exceptional

Chambre spacieuse et propre. Onsen très beau avec joli extérieur. Lobby et bar donnant sur un petit jardin avec étang très charmant. Dîner et déjeuner étaient délicieux. Le personnel était globalement sympa, aucun ne parlait anglais mais essayait de se faire comprendre. On a eu quand même quelques interactions désagréables car malgré quelques bases en Japonais, le fait qu’on ne comprenne pas tout ce que la serveuse nous disait l’a visiblement gonflé.
Verified review

2/10 Poor

到着から出発までスタッフの冷たさを感じる宿でした。 特に宿泊先は山奥で周りはコンビニが無いエリアで歩いて行くには不可能な所　周りに食堂も無く　恐らくディナー付きがほとんどの宿泊者かと思います　ディナーは19:00〜21:00までで、到着が少し30分遅れであってもNGで　晩飯は無しです　あたりまえかと思いますが遅れれば返金も無しです。ディナー代分とは思いませんが、おにぎり🍙の軽食くらい用意して頂けると人の暖かみの心地よい所と思いたかったです。その宿泊は温泉♨️も入る気にならず、即出発しました。
Verified review

10/10 Exceptional

スタッフの対応が最高でした。駐車場への送り迎え、客室への案内、食事会場への案内等すべて完璧でした。
Verified review

10/10 Exceptional

最高でした！
Verified review

10/10 Exceptional

フロント、売店、ラウンジ、レストラン、客室対応のすべてが、改善を積み重ねた賜物と実感できる素晴らしいサービスを受けました。また、真冬にも関わらず、館内各所に生花が装飾されていて、実に清々しい気持ちになりました。
Verified review

10/10 Exceptional

温泉、食事、職員さんの対応も良く大変満足しました。
Verified review

10/10 Exceptional

どの料理も美味しくて、母も大変喜んでいました。庭園の鯉も素敵でしたし、露天風呂の金魚も最高に素敵でした。水族館に行った気分で、温泉だけでなく、とても得をした気分になりました。ありがとうございました。
Verified review

8/10 Very good

とても居心地のよい宿でした
Verified review

8/10 Very good

駐車場が150mくらい離れた所にありますが、ホテルの車で送迎して
Verified review

10/10 Exceptional

Una notte all'onsen

Hotel eccezionale, con possibilità di prenotare stanze con servizio di bagno caldo (onsen) in stanza. La nostra camera aveva un affaccio diretto sul delizioso laghetto con carpe e anatre (e ranocchie che ci hanno fatto compagnia tutta notte). Consiglio di prenotare con servizio di cena e colazione inclusi, in quanto nelle vicinanze non ci sono ristoranti.
Verified review

6/10 Good

朝食の量が多すぎて食べきれない。冷暖設備がイマイチで、とても寒かった。布団が薄い。
Verified review

8/10 Very good

金額を考えると、とても良かった😆 部屋も清潔で大変満足でした。 ベトナムの若い女性の対応が素晴らしく良かったです🙆 初めは日本人だと思っていました。 大切にしてやってください🙇
Verified review

8/10 Very good

受付も荷物を運んでくれた担当の方は愛想もうよく、良かったのですが、夕食の担当をしてくれたおばさんは食事を持ってくるタイミングもズレてるし愛想も悪かった。またお風呂用のタオル２本しかなく共同で使用するアメニティでもう少し解説してもいいの門思った
Verified review

10/10 Exceptional

離れの部屋の温泉が良かったです。 高齢の父にも使いやすかったです。
Verified review

10/10 Exceptional

お友達と2人で利用しました。料理が大変美味しく器も素敵です。スタッフの皆さまの行き届いたサービス、心地良く過ごすことができました。また機会があったら利用したいと思います。
Verified review

8/10 Very good

食事はもう一工夫必要。
Verified review

8/10 Very good

大変に過ごしやすい
Verified review

8/10 Very good

歴史ある旅館で料理やサービスも良く総じて満足です。しかし、施設の老朽化は隠せないなぁという印象を受けました。また駐車場の案内がなく、送迎込みということでスタッフに声をかけなければならない点が手間に感じた。
Verified review

10/10 Exceptional

夜も朝も充実した食事がいただけます。特にご飯が美味しい。はえぬきもつや姫も大満足です。さすが山形県！　それからお風呂もいいお湯でした。入った途端につべつべしました。