Comfotel PRPL is the perfect retreat for those seeking convenience and comfort. Stay connected with in-room WiFi, store your luggage safely, and appreciate the helpful staff praised by previous guests.
Westfield London Shopping Centre - 10 min walk - 0.9 km
Kensington High Street - 14 min walk - 1.2 km
Olympia Conference and Exhibition Centre - 14 min walk - 1.2 km
Royal Albert Hall - 6 min drive - 4.0 km
Hyde Park - 7 min drive - 4.3 km
Getting around
Heathrow Airport (LHR) - 32 min drive
Luton Airport (LTN) - 59 min drive
London City Airport (LCY) - 69 min drive
Stansted Airport (STN) - 84 min drive
Gatwick Airport (LGW) - 87 min drive
London (SEN-Southend) - 104 min drive
Shepherd's Bush Station - 8 min walk
Kensington (Olympia) Station - 14 min walk
Kensington (Olympia) Underground Station - 15 min walk
Shepherd's Bush Underground Station - 7 min walk
Goldhawk Road Underground Station - 7 min walk
Shepherd's Bush Market Underground Station - 8 min walk
Restaurants
BrewDog Shepherd's Bush - 4 min walk
The Sindercombe Social - 4 min walk
Richmond Arms - 1 min walk
PizzaExpress - 9 min walk
Another Brother - 2 min walk
About this property
Comfotel PRPL
At Comfotel PRPL, you'll be just a 5-minute drive from Kensington High Street and Westfield London Shopping Centre. Also, Olympia Conference and Exhibition Centre and Thames River are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Shepherd's Bush Underground Station is 7 minutes and Goldhawk Road Underground Station is 7 minutes.
At a glance
DONE
Hotel size
19 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London
Frequently asked questions
Does Comfotel PRPL offer free cancellation for a full refund?
Yes, Comfotel PRPL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfotel PRPL?
Sorry, pets aren't allowed.
Is parking offered on site at Comfotel PRPL?
Sorry, there's no onsite parking at Comfotel PRPL.
What are the check-in and check-out times at Comfotel PRPL?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What's the area around Comfotel PRPL like?
Comfotel PRPL is a short 7-minute walk from Shepherd's Bush Underground Station and 16 minutes' walk from Kensington High Street. Travelers say this hotel is in a good location.
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Comfotel PRPL Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.6/10
Staff & service
6.2/10
Amenities
5.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Popular mentions
Room
Bed
Bathroom
Service staff
Shower
Refrigerator
Lobby
Clean room
Location
Coffee
Reviews
10/10 Exceptional
Sep 26, 2025
Temiz
salih
salih, 5-night trip
4/10 Fair
Sep 26, 2025
La habitación tenía un fuerte olor a gente de otro pais
Eduardo
Eduardo, 1-night trip
8/10 Very good
Aug 19, 2025
Ok
For 2 nights it was ok
Delphine
Delphine, 2-night trip
10/10 Exceptional
Jun 19, 2025
It was very nice
ALI
ALI, 1-night trip
4/10 Fair
Aug 7, 2025
No food showing on pic breakfast 15min walk to park car ,
carl
carl, 2-night trip
10/10 Exceptional
Jun 9, 2025
Ideal für ein Wochenende alleine in London.
Emil
Emil, 3-night trip
6/10 Good
Jul 21, 2025
Don't expect too much
Good value, basic hotel, that appears to be undergoing updating. Friendly healthy staff.
I stayed in 2 rooms where the mattresses were not great.
A lot of stairs if you get a room on higher floors.
Philip
Philip, 3-night trip
4/10 Fair
Jul 13, 2025
The staff is very friendly and helpful. However the room was terribly warm with no air conditioning and very dirty and dusty
Verified traveler
2-night trip
8/10 Very good
Jun 8, 2025
Servicably clean rooms with IKEA type furnishings. A great location to use as a homebase for exploring London. We found the 10 min walk to Hammersmith became our favorite route.
Caroline
Caroline, 1-night trip
6/10 Good
Jul 18, 2025
Pratique pour une famille de 5 et près des transports mais sans service de petit déjeuner. Heureusement, le frigo est utilisable pour mettre du lait et du jus de fruit au frais.
Gwenda
Gwenda, 4-night trip
6/10 Good
Aug 28, 2025
Not a great experience
My room was basically a glorified closet, which I didn't realize. The bed was really uncomfortable and lumpy, the service was essentially nonexistent. There was no air (but a giant fan) so I had to leave the windows cracked and I had a few bugs.They did replace my towel and take out my trash in-between days so that was nice. I would not recommend this place nor would I stay there again. The pictures are definitely deceiving.
Daniel
Daniel, 2-night trip
6/10 Good
May 31, 2025
Very good location as closed to train station. The staff is nice, but they recently repainted the walls, so the room smells strongly of paint.
ErikoB
ErikoB, 2-night trip
10/10 Exceptional
May 20, 2025
The hotel was exactly what we needed for our short stay. There wasn't anything fancy about
Fereshteh
Fereshteh, 2-night trip
4/10 Fair
Jul 14, 2025
An honest review
Well if they fix and renovate the floors so the noise from the rooms above disappears, maybe they can have a 2.8 in score. Throw in an a.c. then you are up to 3.2. If they consider to have a great working WiFi, they can make it to 3.7.
Verified traveler
4-night trip
10/10 Exceptional
Mar 28, 2025
The staff are friendly, and the price is reasonable.
Emily
Emily, 2-night trip
10/10 Exceptional
Jan 5, 2025
Boa localização, Mercados próximos.
Messias
Messias, 3-night trip
8/10 Very good
Apr 18, 2025
The hotel is in a very good location and is close to two metro stations.
I would like to give a special thanks to Ahmad for his kindness and willingness to resolve and help with all my needs.
Samuel
10/10 Exceptional
Jun 4, 2025
Everything was 5 star except the beds bedding was good but the mattress was horrible spring mattresses had 3 beds and all family had same issue couldn't sleep on them other than this Everything was 5 star
Mohammed
Mohammed, 3-night trip
8/10 Very good
Apr 23, 2025
All what you need for one night
Good price in reasonable location. The room contains what you need for a night.
No complaints
Ahmed
Ahmed, 1-night trip
8/10 Very good
Mar 16, 2025
Very convenient
Paul
Paul, 1-night trip
2/10 Poor
Aug 2, 2025
Be careful for the fake photos
We checked in and checked out on the same day because of the room had no air conditioning and no fan and located underground. The room had a bad smell. I stayed for about an hour and I felt extremely sick due to my asthma attack. The pictures are not true to what they offer. I spoke to the staff and they asked me to talk with hotel.com for the refund. And I have requested for the refund from the hotel.com but it takes long time for them to contact to the staff. It’s about four days+, still need to wait for another 48hours to confirm with the hotel. I am not sure if we can get our money back.
Verified traveler
4-night trip
10/10 Exceptional
Jul 1, 2024
Foram dias incríveis vividos no hotel, limpeza impecável, atendimento maravilhoso.
Lubia
Lubia, 6-night trip
4/10 Fair
Jun 17, 2025
Awful
Couldn't find anyone at reception. Got to the room and it was filthy. On check out guy was rude. We knocked on the reception door to hand key back and check out. He shouts through the closed door to leave it on a window ledge. Awful customer service.
Marianna
Marianna, 1-night trip
10/10 Exceptional
Aug 7, 2024
ganske okay hotel til far/datter tur, super område pg venlig hotelvært, ikke det nyeste eller mest moderne, men
vi hyggede osfint
Dennis
Dennis, 3-night trip
8/10 Very good
Sep 23, 2024
Nice clean hotel, close to Empire and nearby shopping centres and tube stations