Annex Luzernerhof offers a unique blend of modern comforts and convenient amenities, including on-site shopping and an international restaurant serving breakfast to dinner. With WiFi, dry cleaning services, and a hair salon nearby, this guesthouse is perfect for relaxation. Guest reviews praise the helpful staff.
Annex Luzernerhof offers a fantastic location, putting you just a 5-minute walk from Bourbaki Panorama and Lion Monument. For a bite to eat, guests can check out Joel's, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Chapel Bridge and KKL Lucerne are within just a 10-minute walk.
At a glance
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Hotel size
12 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Luzernerhof, Alpenstrasse 3, 6004 Luzern]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Facilities
1 building/tower
Shopping mall on site
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Refrigerator
More
Housekeeping once per stay
Special features
Dining
Joel's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Refundable deposits
Cash deposit: CHF 20 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.30 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 20 per person
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.
Also known as
Annex Luzernerhof Lucerne
Annex Luzernerhof Aparthotel Lucerne
Annex Luzernerhof Aparthotel
Annex Luzernerhof Lucerne
Annex Luzernerhof Guesthouse
Annex Luzernerhof Guesthouse Lucerne
Frequently asked questions
Does Annex Luzernerhof offer free cancellation for a full refund?
Yes, Annex Luzernerhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Annex Luzernerhof?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Annex Luzernerhof?
Sorry, there's no onsite parking at Annex Luzernerhof.
What are the check-in and check-out times at Annex Luzernerhof?
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Annex Luzernerhof?
No, this guesthouse doesn't have a casino, but Grand Casino Lucerne (5-min walk) is nearby.
What is there to do at Annex Luzernerhof and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Annex Luzernerhof?
Yes, Joel's offers international cuisine.
What's the area around Annex Luzernerhof like?
Annex Luzernerhof is in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 8 minutes' walk from Chapel Bridge.
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Reviews
Annex Luzernerhof Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
6.8
Location
6.8
Staff & service
5.8
Property conditions & facilities
Reviews
Verified
6/10 Good
Jul 11, 2025
it was a okay location! Nic people.
Jurrien
Jurrien, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2023
Great hotel, Great location
Unclear was that our room was actually in a building a quick block north. But front desk staff escorted us directly to our room. The room was very spacious, beds cozy, ample plugs. Bathroom/Shower were common but the building so quiet we encountered nobody else.
Great location to everything. 100% would stay again.
David
David, 2-night trip
Verified
8/10 Very good
Jun 4, 2024
Room was nice and clean, but bed was not big for a queen size it’s not if a full size, friendly stuff, you will have to walk to another building after you check in.
Nataliya
Nataliya, 1-night trip
Verified
8/10 Very good
Jun 17, 2025
I read all the reviews (after booking with no cancellation!!) and was pretty nervous about my stay. However I must say I was pleasantly surprised. The room was clean, beds fresh, towels changed daily, bathrooms were easily accessible and private. There were block out external blinds, fans for the heat and no noise. This is simple accommodation, you’re not paying a fortune to stay. Yes - it is different to an hotel and the neighbourhood is in the centre of the city. So that comes with a multitude of characters passing by. However it is also close to all the attractions and easy to access public transport. The hotel staff were lovely and helpful. Guests should bring $20chf to pay a key deposit - this is returned immediately upon your departure. Luzern is a beautiful city ready to be explored!
Christine
Christine, 2-night trip
Verified
6/10 Good
Jul 22, 2025
O
Average to poor is accurate. After reading reviews I somewhat expected this. Some things were ok and a saving grace to the stay.
When I unlocked the door and stepped into the room the smell was stale. I opened the door to the outside and run the fan which eventually helped. This should be addressed prior to guests staying.
The second thing was the power supply. I had to juggle lights, fans andy charging accessories to make this work. There was only one accessible electrical connection in the room.
Third was the cleanliness of the room. Just some surfaces that need a wipe. The bedding was fine, and the bathroom was ok.
The service from the staff at the hotel across the street where you check in is excellent. I think that this place exists in this town is important, just know what you're getting yourself in for when booking.
Jordan
Jordan, 1-night trip
Verified
2/10 Poor
May 26, 2025
Check-in was at main hotel about 2 blocks from annex where we stayed. Arriving after dark the annex was in a dark alley with no lighting at the entrance, stairs or hallway. Room was very basic but okay. Beds were comfortable and clean. Apparently we booked a room with no bathroom. The two shared hallway bathrooms were locked all night and likely occupied by vagrants. The shower handle was broken. We had booked for two nights but got a much better room at another location—the front desk of the main hotel was friendly but only offered a 50% refund of our second night. Note that the bathrooms were open in the morning and the lights were working but we did not feel safe to stay again. Note that the photos of the annex on Expedia and their website include many pictures of the much nicer main hotel, only the room photos are accurate. The Annex is only acceptable if there are no other affordable options.
Robert
Robert, 2-night trip
Verified
6/10 Good
Jul 27, 2025
The bedroom was basic but clean and renovated. The building is an old building and not very well soundproof. The entrance looks a little sketchy but the place is close to the old town. Stay was one night.
Brenda
Brenda, 1-night trip
Verified
2/10 Poor
Jun 14, 2025
my friend likes the receptionist, so handsome 😘
Brandon
Brandon, 2-night trip
Verified
10/10 Exceptional
Sep 20, 2025
The room key and the key for the entrance to the building is the same. (Is a actual key like the old days, if so, is it anybody has the entrance key can open the room?)
Room is spacious with shared bathroom (with 2 others) next to the room. In room sink. Walkable.
Peter
Peter, 4-night trip
Verified
6/10 Good
Oct 19, 2025
Bathroom is shared which we were not aware but this is our mistake, but also bathroom floor was sticky and this made less comfortable. Further personnel very friendly but room, bed, furniture very old
Paulus
Paulus, 1-night trip
Verified
2/10 Poor
Jun 4, 2025
we didn't expect the annex area, location is nice but the property area is bad.
Nemia
Nemia, 1-night trip
Verified
6/10 Good
May 30, 2024
Early mornings very noisy. And gloomy.
Mr J
Mr J, 2-night trip
Verified
2/10 Poor
Apr 13, 2025
Noisy sleep
The pucture looked ok , but i didnt realize the room was in a ghetto building with comunal bathrooms and showers, the pictures looked ok but the building was very noisy and had a terrible sleep, dont go for the cheaper hotel i guess?
Verified traveler
1-night trip
Verified
6/10 Good
Dec 30, 2024
very dirty water cups and sink, always cold and had a very strong smell of cigarette smoke everywhere.
Debora
Debora, 1-night trip
Verified
8/10 Very good
Sep 3, 2023
The hotel itself was okay, but i was in an outer building and couldn't find it the next time i went out. No room service no kettle to make a coffee. Rather isolated
Margaret
Margaret, 2-night trip
Verified
6/10 Good
May 5, 2025
The fridge was dirty and the whole room smelt like cigarette smoke. We also didn’t appreciate that the curtains were see-through. Everything else was great.
Katie
Katie, 2-night trip
Verified
4/10 Fair
May 12, 2025
The Picture on the site was misleading the room was much smaller nd for this room It was ways over prised A Real Rip Off!!!
Kalvert
Kalvert, 1-night trip
Verified
6/10 Good
Jul 14, 2024
Surprised to discover we were not in the hotel itself, but in a building 2 blocks away. Not a nice accommodation. Noisy, hot, uncomfortable pillow. Shared bathrooms not very nice
Robert
Robert, 1-night trip
Verified
2/10 Poor
Jun 29, 2025
No washroom in s suite. no toilet paper in shared washroom. House keeping forgotten one day. no dedicated power to fridge.
Daniel
Daniel, 3-night trip
Verified
8/10 Very good
Aug 6, 2025
Basic but alright
Very basic clean room with shared bathroom (there didn’t seem like many people using it though). Internet worked. Could have used more plug sockets by the bed. Things were a bit dusty but not main areas. It was quite noisy at night so we kept the windows shut, but it was by a main coach area in town. Very handy to have a sink and fridge in the room. Bed linen was clean and so were shared areas. I read that others didn’t know the apartment was away from the main hotel and that people didn’t know they were using shared facilities, however this was clear from the start. The entrace is in an archway next to a kiosk but it was fine. Possibly slightly overpriced but we stayed in peak season where everything is expensive!
Victoria
Victoria, 2-night trip
Verified
6/10 Good
Oct 16, 2023
I wasnt aware, that in the Luzernerhof Annex wasn't in the luzernerhof, and closer to the crowded and noisy Löwenplatz. and also had to leave a depot for my key.
Also that i had to share toilet and shower was not expected . Maybe nexttime i should read better the descirptions of the place.
Christian
Christian, 1-night trip
Verified
6/10 Good
May 22, 2023
The Annex does not have phone service to call front desk, no wifi, and no heater it was so cold. They kept on telling me that i have the only one who has problem. But if i am at the lobby of the main hotel i have internet service.
Jean
Jean, 4-night trip
Verified
2/10 Poor
Sep 20, 2024
I wanted to stay in yhe hotel itself, not something up the block around the corner. Had 1 key for main enteance and room. Was separated from roommate and unable to get into the room. Originally searched hotel with AC, it had a table fan. No coffee for expresso machine. Said it had a restaurant below, was only open for breakfast. They said other building had a restaurant, didnt open till 11:30 am. Was put in a hostel shared bathroom. Had to pay extra $30 a night to have own restroom, then had to share bed with cousin. EXTREMELY noisy!
Annette
Annette, 3-night trip
Verified
2/10 Poor
Dec 26, 2016
Becareful!
Joint address with another "Hotel Luzernerhof". Bad check-in service received. The senior receptionist there lacks of professions and impolite. No travel plugs for lendings. Indeed the senior claimed she did not know about Annex Luzernerhof nor hotels.com even with confirmation email shown, and we were offered a room at higher price in Hotel Luzernerhof. Angry experience and felt being cheated.
Verified traveler
Verified
2/10 Poor
Aug 23, 2024
On arrival I got told that we will be staying at a different hotel. It was in a scruffy location in a block of flats. I purposely booked the hotel to have 24h reception and a restaurant, but they send some people to a different location. We could smell weed there. I guess they rent few flats and send them there. A receptionist was very aggressive and rude when I only asked why we had to stay at a different location and photos of the room were completely different. After mentioning about smell of weed, she said adults can do what they want. She said that because it had been booked through third party, they would not help us.