Aston Batam Hotel & Residence

Property class: 3.5
Hotel with outdoor pool, near Nagoya Hill Mall

Choose dates to view prices

When you stay at Aston Batam Hotel & Residence, you'll be within a 10-minute drive of Nagoya Hill Mall and Batam Centre Ferry Terminal. Guests can visit the fitness center for a workout or grab a bite to eat at Basil Restaurant, which serves local and international cuisine. An outdoor pool, a bar/lounge, and a children's pool are other highlights. Fellow travelers love the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $64
$64 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe King

A modern bathroom with a glass-enclosed shower, a white bathtub, and a vanity with a sink and mirror.

Deluxe King

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Aston Suite

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Aston Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family

A modern hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

A modern hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier (Apartment Building)

A modern hotel room with a large bed, a desk with a chair, a TV, and a view of the city.

Deluxe Premier (Apartment Building)

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 3 Bedrooms

A modern hotel room with a large bed, a desk with a chair, a television, and a view of a building through the window.

Apartment, 3 Bedrooms

  • City view
  • 117 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite Apartment (Apartment Building)

A modern hotel room with a bed, a desk, a chair, a TV, and a view of a cityscape.

Junior Suite Apartment (Apartment Building)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a large bed, bedside tables, a desk with a chair, a TV, and a window with a view.

Superior Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444

What's nearby

  • Nagoya Hill Mall - 17 min walk - 1.4 km
  • BCS Mall - 5 min drive - 2.3 km
  • Grand Batam Mall - 6 min drive - 2.3 km
  • Batam Centre - 15 min drive - 6.0 km
  • Batam Center Shopping Area - 15 min drive - 6.0 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive
  • Singapore Changi Airport (SIN) - 14.8 miles/23.8 km
  • Seletar Airport (XSP) - 21.9 miles/35.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pisang Keju Terowongan - ‬3 min walk
  • ‪11 Degree Dining & Lounge - ‬1 min walk
  • ‪Cak Bima Jember (Ex. Bima Jaya 26) - ‬10 min walk
  • ‪Cafe Savonta - ‬15 min walk
  • ‪Café Q - ‬3 min walk

About this property

Aston Batam Hotel & Residence

  • When you stay at Aston Batam Hotel & Residence, you'll be within a 10-minute drive of Nagoya Hill Mall and Batam Centre Ferry Terminal. Guests can visit the fitness center for a workout or grab a bite to eat at Basil Restaurant, which serves local and international cuisine. An outdoor pool, a bar/lounge, and a children's pool are other highlights. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 232 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking

Transfers

    • Airport shuttle from 6 AM to 11 PM*

Other information

    • Designated smoking areas

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Reviews

Aston Batam Hotel & Residence Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast spread was consistently described as awesome, great, and delicious with a wide range of varieties. (9 reviews)
  • The gym facilities were adequate and equipped with state-of-the-art equipment. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Breakfast
Service staff
Location
Spacious room
Apartment
Restaurant
Shower
Food
Shopping area

Reviews

Verified review

10/10 Exceptional

The breakfast is great.lots of varieties n friendly staff. The room is spacious n very clean. Room service is good n fast. Hotel location is good n going to nearby shopping malls n eatery places are so easy.Will definitely recommend to friends n will come back.
Verified review

8/10 Very good

Large clean facilities, but on the outskirts
Verified review

10/10 Exceptional

The spacious rooms and the staff
Verified review

8/10 Very good

Front desk staff very helpful.
Verified review

10/10 Exceptional

Was a nice and comfortable experience at Aston
Verified review

10/10 Exceptional

So far dis hotel is great to stay.its more to family oriented hotel.breakfast is great.lots of variety.swimming pool is at ground floor.its open to public.its great for kds but not for us the adults.gym look great for workout..
Verified review

10/10 Exceptional

Staff are very helpful
Verified review

8/10 Very good

Apartment is run down. Should consider doing some renovation. Staff are very friendly.
Verified review

10/10 Exceptional

This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Verified review

8/10 Very good

Overall is good.
Verified review

6/10 Good

Great Service

Great service but 3 bedrooms apartment has no sound proofing from traffic and daily prayers. Furnitures are old.
Verified review

10/10 Exceptional

Rooms are very clean and the atmosphere in the hotel compound is peaceful. Very suitable for people who are not into crowded areas with loud music nearby. Morning breakfast also has a wide range of selection and the restaurant is well maintained. The staff in the hotel are helpful and provides great services even after we checked out and made some additional requests to utilize the hotel amenities.
Verified review

10/10 Exceptional

The apartment-hotel was generally clean with very good service. Relatively accessible to the main shopping area. Breakfast was good. Staff was responsive - even asked if I wanted to make up my room in the afternoon when I left the DND sign. However, do note that the hotel is right next to the road so the road noise is quite loud, even later at night.
Verified review

10/10 Exceptional

Impressive hotel at adorable rates

Loved the place the moment I stepped into my room. The room was huge and the bath tub was a plus. Everything was just so clean and proper, like many of the 5 stars hotels that I’ve stayed in. The gym was gorgeous too, equipped with all the state of the arts equipment. The only disappointment I had was that the spa is only massage rooms. Would have won even more brownies points if there’s jacuzzi, sauna and steam room. I’ll definitely stay here again in my future visits.
Verified review

8/10 Very good

3bedroom apartment Master room toilet long bathtub only, gets wet when one bath. No place to put toileteries when bathing, not user friendly toilet. Hotel staff service is very good, we always stay Astons only
Verified review

8/10 Very good

Am not impress with the old and a little filthy bath towel,bathroom and bedroom are good size, relatively clean(could be better) ,staff are attentive. The manager response was swift and highlighted that is time the hotel replace all old bath towel cause it reflects on the hotel strive for cleanliness.
Verified review

10/10 Exceptional

Had an enjoyable stay in ASTON. I requested for a cake for my hubby birthday and it was right in the room once we checked in. Hotel room was clean and spacious. Bathtub also clean and big. Location was beside the road so sometimes can hear a bit of the traffic but it was acceptable for us. About 10mins drive away from Grand Batam Mall so very convenient. Hotel breakfast was superb also, rarely see such a spread for hotel breakfast. Taste was good as well. Overall, highly recommended this hotel and we will go back stay the next time :)
Verified review

6/10 Good

Room is alright. There is an international electrical outlet for your plugs. No usb outlet. Buffet's good. I love the herbal bar. Gym's good, big, though rowing machine spoilt. I came for their tub. Though they fixed it the hot water came out like piss at first. Made me not wanna use the tub anymore.
Verified review

10/10 Exceptional

Aston Batam has an amazing array of staff who attended promptly to all our requests. We stayed in a 3-bedroom residence apartment. The room was clean, tidy, and comfortable. There was an air conditioner in each room, and they provided a large 20L water cooler. The swimming pool was large enough to swim laps, which we did every morning. Breakfast was delicious with plenty of variety to satisfy even the pickiest eaters. All Grab drivers were familiar with the hotel's location. We had a fantastic time in Batam, and Aston contributed to our enjoyable stay. There were two minor issues with our apartment; the room and bathroom door locks did not lock seamlessly and the certain had a tear. As stated, these were minor.
Verified review

6/10 Good

System down? Hmm...

Greeted with a smile from the frontliners. From security to reception very welcoming. Well done. During checking in process, i was told that their system was having some issues and im told to wait. 45 minutes later my wife check with the reception staff and finally we are able to check in and straight to our room. Cleanliness was good. Im impressed with the wifi connection. Breakfast was not bad but was not good either. Was at the dining hall around 6.10am but some of the live food station was not in operation. Food choices is okay but there are still many room for improvement. This is my first time here and i hope it can be better next time . Overall its a pleasant stay. I hope i can see some improvements if i return for another stay. Keep it up.
Verified review

6/10 Good

Junior suite is not good

We stayed in this hotel a few times but this is the first time for junior suite which happened to be in the apartment side. The cleanliness and maintenance of room is not up to standard. The plates and cutleries are dirty and no dishwashing liquid provided. The fridge doesn't get cold. There is no hand towel and bathrobes. I had to call 2x to get it. The design of the bathroom is bad. There is no division between the lavatory and the shower. I'm always worried the water will get to the hairdryer. The drain is very slow when you shower so there's water everywhere. The wifi password indicated in the room card they provide you during check-in is not correct. Staff in the reception area are friendly, no issues there. The check-in/out is fast.
Verified review

8/10 Very good

My family and I booked the 3BR apartment for a 3D2N stay at this hotel. The apartment was huge and overall comfortable but there was a few points to bring up for this stay: 1. Due to booking from Expedia, we weren't notified that we could communicate with the hotel using whatsapp. Hotel did not respond to message on expedia with regards to possible arrangements for pick up at ferry terminal. 2. Wanted to dine in at Gravity 10 for dinner on 22 Mar but was informed by Gym staff that bar would only open at 8pm. The bar was supposed to open from 6pm and we were left with no options but to dine out for my brother's birthday. 3. Checked on pool options with the front desk but was informed that the pool was for residents only. Would be good to clearly indicate this on all your 3rd party booking apps to avoid disappointment for your guests. 4. We went for massage on the last day of stay to find staffs busy on their phones. While the counter staff did attend to us, she did not mention that there was a waiting time as there were no staff available yet.(it was 11am) my mum and i waited close to 10mins with our clothes off to find out that they were waiting for 1 other masseuse to come in to start. No disposable underwear was offered to us until we requested for it. The massage service ended with no tea/hot towel. While leaving, we saw multiple masseuses lying down on the floor of their staff room on using their phones. 5. TV options were limited and some channels had no signal.
Verified review

10/10 Exceptional

Very good. Everything is perfect
Verified review

10/10 Exceptional

Yes perfect
Verified review

10/10 Exceptional

1