Era Cruise Halong Bay by Venus Group

Property class: 5 and above
Tuan Chau cruise with spa and restaurant

Choose dates to view prices

Era Cruise Halong Bay by Venus Group offers a fantastic location, putting you just steps from Ha Long Bay. Guests can be pampered with facials at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious cruise ship include 2 bars/lounges, a 24-hour fitness center, and a terrace. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 24-hour fitness center
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms
  • Airport pick-up service
  • Area shuttle
  • Cruise ship terminal shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $322
$347 total
includes taxes & fees
Oct 13 - Oct 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for King Terrace Suite

A spacious hotel room with a large bed, a sitting area with a view, and a decorative wall.

King Terrace Suite

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite, Balcony

A hotel room with a bed, a desk, a chair, a lamp, a view of the sea, and a painting on the wall.

Terrace Suite, Balcony

  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Garden Sea Family Suite, Balcony

A spacious room with a large bed, a desk, and a chair, featuring a view of a body of water and mountains.

Garden Sea Family Suite, Balcony

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Royal Suite, Terrace

A hotel room with a large bed, a dining area, and a view of the sea.

Royal Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

A hotel room with a large bed, a desk with a tray of cups, a view of the water, and a patterned rug.

Junior Suite, Balcony, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Oct 13 - Oct 14
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About the neighborhood

Map
Block 11, Terminal 2, Lot 2, Tuan Chau Island, Tuan Chau, Quang Ninh

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 km
  • Tuan Chau Beach - 8 min walk - 0.7 km
  • Dolphin Club - 13 min walk - 1.1 km
  • Tuan Chau Park - 16 min walk - 1.4 km
  • Halong Bay Marina - 39 min drive - 20.1 km

Getting around

  • Cat Bi Intl. Airport (HPH) - 49 min drive
  • Van Don Intl. Airport (VDO) - 60 min drive
  • Ga Ha Long Station - 16 min drive
  • Cai Lan Station - 19 min drive
  • Cang Cai Lan Station - 21 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Bunny’s - ‬8 min walk
  • Pavilion
  • ‪Pool Bar - ‬13 min drive
  • ‪Pho Ga Hanoi - ‬11 min drive
  • ‪onze feestboot in Halong Bay 🚢🎉 - ‬4 min drive

About this property

Era Cruise Halong Bay by Venus Group

  • Era Cruise Halong Bay by Venus Group offers a fantastic location, putting you just steps from Ha Long Bay. Guests can be pampered with facials at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious cruise ship include 2 bars/lounges, a 24-hour fitness center, and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 18 cabins

Arriving/Leaving

    • Check-in start time: 11:30 AM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is 9:30 AM

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Onsite parking limited

Transfers

    • Airport pickup from 7:30 AM to 10:00 AM*
    • Cruise terminal shuttle*

Offsite

    • Area shuttle within 160 kilometers*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–7:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Kayaking
  • Fishing
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Mosquito nets
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Jetted bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: VND 1362000.00

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 940000 per vehicle
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

Does Era Cruise Halong Bay by Venus Group offer free cancellation for a full refund?

Yes, Era Cruise Halong Bay by Venus Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Era Cruise Halong Bay by Venus Group?

Sorry, pets aren't allowed.

Is parking offered on site at Era Cruise Halong Bay by Venus Group?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Era Cruise Halong Bay by Venus Group?

Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 10:00 AM. The charge is VND 940000 per vehicle.

What are the check-in and check-out times at Era Cruise Halong Bay by Venus Group?

Check-in start time: 11:30 AM; Check-in end time: noon. Check-out time is 9:30 AM.

What is there to do at Era Cruise Halong Bay by Venus Group and nearby?

Have fun with onsite activities like kayaking and fishing. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour fitness center. Era Cruise Halong Bay by Venus Group also has spa services.

Are there restaurants at or near Era Cruise Halong Bay by Venus Group?

Yes, there's an onsite restaurant that offers local and international cuisine.

Does Era Cruise Halong Bay by Venus Group have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Era Cruise Halong Bay by Venus Group have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Era Cruise Halong Bay by Venus Group like?

Era Cruise Halong Bay by Venus Group is a short 1-minute walk from Ha Long Bay and 9 minutes' walk from Tuan Chau Beach.

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Reviews

Era Cruise Halong Bay by Venus Group Reviews

9.0

Wonderful

8.8

Cleanliness

9.8

Location

9.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The food was delicious and abundant with a variety of options, including a 5-course lunch. (5 reviews)
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Popular mentions

Room
Service staff
Boating
Food
Recreation
Ambience
Ocean
Trip
View

Reviews

Verified review

10/10 Exceptional

The surrounding areas of ha longbay are beautiful. The staff were great.
Verified review

10/10 Exceptional

Great cruise of halong bay with amazing views. Boat is beautiful with a 5 star staff who go above and beyond. Would highly recommend this trip
Verified review

8/10 Very good

It was beautiful in the bay and the boat itself was very nice. The rooms were clean and comfortable. The staff were helpful and friendly. There is a lot of wait and travel involved and the activities are basic but if you want to relax with beautiful views its perfect.
Verified review

8/10 Very good

Good

Good stay. The boat itself is dated but the staff is great, very strict timeline and good Cruise Manager.
Verified review

6/10 Good

Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Verified review

10/10 Exceptional

Great fun on the Era boat!

The boat cruise was a fantastic experience for us. We were impressed by the professionalism and kindness of the crew and manager, who went out of their way to accommodate our needs and preferences. The food was amazing and abundant, and the activities were entertaining and diverse. We loved the views, and the atmosphere. The only minor drawback was that some of the hotel amenities were a bit outdated and damaged. For example, the shower glass was cracked and he refrigerator in our room was malfunctioning. I would still highly recommend this boat cruise to anyone who is looking for a fun and memorable vacation.
Verified review

6/10 Good

We really wanted to try a stay in Halong Bay for our trip and booked this cruise. However, our room was a little damaged. We had two twin beds, and one of the ottomans at the end of the bed had a massive yellow stain on it. In addition, one of the windows in our room had a long crack in it (it was probably around 4 feet long total and spanned most of the width of the window). Lastly, when we came in our AC wasn't working at all. Other than our room, the cruise felt very rushed and the food was plated / presented really well, but the quality of food was really low. Lots of chewy, poorly cooked meats. Our guide for the trip was fantastic and very outgoing, and loved his energy. However, everything else felt lack luster. In regards to travel, the schedule was not clearly communicated before the trip - we thought we would disembark around 930am and return to Hanoi around 1230pm, however we didn't dock at the marina again until 12pm. The shuttle service they provide to and from the marina also stops at a different, local place for a "bathroom break" for 30 minutes where it feels forced for tourists to buy souvenirs / food. This happened to us both on the way there and on the way back. Lastly, if you sit outside, you will be harassed by locals on boats trying to sell you snacks, drinks, etc. It was constant. Overall, we wouldn't book this cruise again. We would want to do 2 nights instead of 1, and try out a different cruise to see how the quality and experience might compare.
Verified review

10/10 Exceptional

Amazing cruise, huge cabins, superb food
Verified review

10/10 Exceptional

The boat is very nice and the staff is amazing We had a beautiful suite tga
Verified review

10/10 Exceptional

Excellent cruise with attentive crew.

Excellent trip!! The crew were great, especially Vinnie! Would highly recommend this cruise for two nights.
Verified review

10/10 Exceptional

Very friendly staffs.
Verified review

10/10 Exceptional

A very pleasant cruise on Era

Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
Verified review

10/10 Exceptional

What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Verified review

10/10 Exceptional

Fantastic boat

Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
Verified review

10/10 Exceptional

Everything was perfect for us. Especially, The crews are so nice! We had great time. Thank you.
Verified review

10/10 Exceptional

Era Cruises is Good

Wonderful and manager Mr. Lee works hard and detail person. Whole teams is friendly.
Verified review

10/10 Exceptional

Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.
Verified review

10/10 Exceptional

Thanks Expedia for the opportunity to participate in this cruise 🚢. Excellent choice
Verified review

6/10 Good

Older cruise
Verified review

8/10 Very good

Good experience

Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Verified review

6/10 Good

Just ok. Pictures are not accurate. Service is good
Verified review

10/10 Exceptional

Around the property was wet , the cruise was very nice great staff , delicious food and Halong Bay unique place. The only unexpected unmentioned was the transfer by boat from the terminal to the ship and back again after the cruise. Was bout 45 minutes each way on the slowest launch ever , no kidding we got passed by at least a dozen other launches making transfers . Dats it
Verified review

8/10 Very good

I found two cockroaches in my room. It was awful.
Verified review

8/10 Very good

PROS: staff were great ocean facing king suite windows view was great dinner was excellent CONS: terrace balcony extremely small air con doesnt really work properly ha long bay is actually full of garbage, plastic, bottles, trash..... such a shame two nights would be better I feel. one night feels rushed.
Verified review

10/10 Exceptional

I went to Ha Long Bay on 1st December with my wife and we stayed in Era Cruise for 2 days 1 night. The overall experience was very good and was worth the price we payed. I must say that Era Cruise’s staff are remarkably skilled. We literally loved the hospitality. A special thanks to the two lovely ladies on reception at the night of 1st December 2022(Lee and Hoang), they literally walked an extra mile and helped me and my wife during the tough time. During the entire trip I saw them radiating positive vibes. The overall cruising experience was good. The first lunch that was served was superb. However, I was amazed by the staff, they were super helpful. Thank you for the lovely service Era Cruises! Special thanks to Lee and Hoang(Hopefully I am using the right names)