JW Marriott Hotel Chengdu

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JW Marriott Hotel Chengdu features a rooftop terrace and puts you just a 5-minute drive from Taikoo Li Shopping Center and Tianfu Square. Guests can visit the spa to be pampered with Thai massages, body wraps, or facials, and Man Ho, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. The property is just a short walk to public transportation: 2nd Chengdu People's Hospital Station is 6 minutes away.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
The current price is $115
$134 total
includes taxes & fees
Sep 20 - Sep 21

Why we love this property

Work and play in balance
Located in the city center, this hotel offers eight meeting rooms and a business center. After work, rejuvenate with spa treatments and 24-hour room service.
Culinary diversity
Tempting taste buds with Chinese and international cuisine at two restaurants. A cafe, bar, and buffet breakfast offer vegan and vegetarian choices.
Spa escape
A full-service spa offers daily treatments in couple rooms. Sauna, hot tub, and steam room await. A 24-hour gym and garden round out this wellness haven.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Studio, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a large window offering a city view.

Executive Studio, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed

A modern hotel room with a large bed, a bench, a TV, and a city view.

Executive Suite, 1 Double Bed

  • City view
  • 82 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe King

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a bathroom with a bathtub and shower.

Deluxe King

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a nightstand with a lamp, and a view of the cityscape.

Executive Room, 1 King Bed with Sofa bed

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Deluxe King

A hotel room with a bed, a sofa, a nightstand with a lamp, and a view of the cityscape.

Grand Deluxe King

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Deluxe Double

A hotel room with two beds, a desk, and a large window offering a city view.

Grand Deluxe Double

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double

A hotel room with two beds, a desk, and a large window offering a city view.

Deluxe Double

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Studio, 1 Double Bed

A modern hotel room with a bunk bed, a desk, a flat-screen TV, and a small table.

Family Studio, 1 Double Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Studio Suite, 1 King Bed

A modern hotel room with a large bed, a chair, a TV, and a view of the cityscape through large windows.

Premier Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds

A modern hotel room with two beds, a sofa, a dining area, and a large window with sheer curtains.

Premium Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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Exterior
The Ritz-Carlton, Chengdu
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  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 473 reviews
The price is $123
$143 total
includes taxes & fees
Sep 20 - Sep 21
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About the neighborhood

Map
No. 19 Dongyu Street, Jinjiang District, Chengdu, Sichuan, 610020

What's nearby

  • Tianfu Square - 15 min walk - 1.3 km
  • Chengdu IFS - 15 min walk - 1.3 km
  • Taikoo Li Shopping Center - 16 min walk - 1.4 km
  • People's Park - 3 min drive - 2.4 km
  • Wenshu Monastery - 3 min drive - 1.8 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 29 min drive
  • Chengdu Railway Station - 12 min drive
  • Chengdu East Railway Station - 18 min drive
  • Hongpailou Railway Station - 18 min drive
  • 2nd Chengdu People's Hospital Station - 6 min walk
  • Chunxi Road Station - 15 min walk
  • Hongxing Bridge Station - 24 min walk

Restaurants

  • ‪賴湯圓 - ‬5 min walk
  • ‪花拳 Hoooop Tap Room - ‬6 min walk
  • ‪McDonald's (麦当劳) - ‬10 min walk
  • ‪雨田饭店 Yutian Restaurant - ‬2 min walk
  • ‪翠孃孃老火锅 - ‬2 min walk

About this property

JW Marriott Hotel Chengdu

  • JW Marriott Hotel Chengdu features a rooftop terrace and puts you just a 5-minute drive from Taikoo Li Shopping Center and Tianfu Square. Guests can visit the spa to be pampered with Thai massages, body wraps, or facials, and Man Ho, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. The property is just a short walk to public transportation: 2nd Chengdu People's Hospital Station is 6 minutes away.

At a glance

Hotel size

    • 373 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's pool
  • Lifeguard on site

What to do

  • Fitness classes

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (19375 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 48-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Uses some LED lighting
  • Recycling

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Table - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge - This lobby lounge serves light fare only. Open daily.
Chengdu Baking Company - This coffee shop specializes in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 128 to 148 per person

Children & extra beds

  • Rollaway beds are available for CNY 320.0 per night

Parking

  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a deadbolt lock on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Mobile payment options include: Alipay.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

JW Marriott Chengdu

Jw Marriott Chengdu Chengdu

JW Marriott Hotel Chengdu Hotel

JW Marriott Hotel Chengdu Chengdu

JW Marriott Hotel Chengdu Hotel Chengdu

Frequently asked questions

Does JW Marriott Hotel Chengdu offer free cancellation for a full refund?

Yes, JW Marriott Hotel Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Chengdu?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at JW Marriott Hotel Chengdu?

Sorry, pets aren't allowed.

Is parking offered on site at JW Marriott Hotel Chengdu?

Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.

What are the check-in and check-out times at JW Marriott Hotel Chengdu?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JW Marriott Hotel Chengdu and nearby?

Onsite recreation at JW Marriott Hotel Chengdu includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. JW Marriott Hotel Chengdu also has an indoor pool and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Hotel Chengdu?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

Does JW Marriott Hotel Chengdu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around JW Marriott Hotel Chengdu like?

JW Marriott Hotel Chengdu is in Chengdu City Centre, a short 6-minute walk from 2nd Chengdu People's Hospital Station and 16 minutes' walk from Taikoo Li Shopping Center.

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Reviews

JW Marriott Hotel Chengdu Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was varied, delicious, and plentiful with many options. (13 reviews)
  • The hotel's restaurant offers a wide variety of delicious food choices, including a sumptuous breakfast and no specific mention of negative aspects. (6 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great stay, staff was really nice
Verified review

10/10 Exceptional

Hotel staff are very nice and helpful.
Verified review

10/10 Exceptional

Staff are extremely helpful to fulfil your needs, example to collect parcels and bring breakfast to the room due to early flight.
Verified review

10/10 Exceptional

Room is comfortable and location is pretty central.
Verified review

10/10 Exceptional

Sumptuous and delicious breakfast menu
Verified review

10/10 Exceptional

Breakfast is good
Verified review

10/10 Exceptional

Clean and spacious room, helpful staff, great location
Verified review

10/10 Exceptional

The breakfast menu was so fresh and many choices. This was the most I like
Verified review

8/10 Very good

The room is very nice and the staffs are friendly
Verified review

10/10 Exceptional

Hotel in city center, delicious breakfast and great service
Verified review

10/10 Exceptional

Check in was easy and the hotel housekeeping was excellent. Very convenient location and walkable to malls and pedestrian streets. Highly recommended
Verified review

10/10 Exceptional

Although some parts of the room felt a bit outdated, our overall stay was very pleasant. The hotel staff were exceptionally kind, welcoming, and always willing to help. They responded quickly to any issues and made sure we were comfortable throughout our stay. Their warm service truly made a difference, and we really appreciated their effort and hospitality.
Verified review

10/10 Exceptional

Our three-night stay was met with exceptional accommodations and impeccable service. The breakfast and happy hour offerings provided a wide variety of delicious food choices.
Verified review

10/10 Exceptional

Great staff, property, and place to stay. Very central to the city and helpful team working there. I left an item in the room and they were able to hold it until I returned to pick it up. They go above and beyond
Verified review

10/10 Exceptional

Great location. Friendly and helpful staff made the stay enjoyable
Verified review

10/10 Exceptional

excellent room
Verified review

10/10 Exceptional

One of the best properties I have stay in so far to date. Thank you JW Marriott and staff members for making this an amazing trip!
Verified review

10/10 Exceptional

This hotel is very elegant, excellent location. Many places are within walking distance.
Verified review

4/10 Fair

Not a great location, room needs renovation and executive lounge food and staff is quite limited .
Verified review

10/10 Exceptional

Villa Sandi business trip in Chengdu

Super top! The food and beverage director was always at our disposal. Big rooms. Excellent breakfast . Very central Position. Near the metro
Verified review

10/10 Exceptional

This hotel is best managed, with friendly staff who are customer centric. Achieving this consistency is rare across their difference service departments from front desk, to house keeping to dinning. Kudos to everyone!
Verified review

8/10 Very good

Breakfast options could be better. The strong smell of the durian on our floor. The room is nice and clean up to the JW standard.
Verified review

10/10 Exceptional

Overall, it would be better if there was less noise when opening or closing the room door at midnight. Thanks for the service of keeping my room clear.
Verified review

4/10 Fair

The hotel facilities are excellent and the location is prime. Unfortunately, the service was disappointing. Breakfast was added at check-in with my consent, but at no point was I informed that I would be charged regardless of whether I used it. At check-out, I was charged for a breakfast I did not consume. When I questioned this, the staff falsely insisted that I had used the breakfast, yet he was unable to provide any evidence when I asked for proof. He then offered to waive the charge, but that was not the point. I was not asking for a favour but objecting to being charged for something I never used. This kind of dishonest and unprofessional handling is unacceptable. The service level is inconsistent with the hotel’s otherwise high-quality facilities. To make matters worse, the room service food was also disappointing.
Verified review

8/10 Very good

The hotel enjoys a prime location in the heart of Chengdu, situated just 200 meters from the Tianfu Square metro station. Its central position places guests within walking distance of the city's key attractions, including vibrant commercial districts, historic quarters, and cultural landmarks, ensuring a seamless and enriching travel experience. One of the standout features of the hotel is its exceptional Executive Lounge. Guests can indulge in a refined afternoon tea experience, followed by a selection of high-quality early evening dining options, all while enjoying breathtaking panoramic views of the city skyline. The ambiance, service, and culinary offerings create an atmosphere of exclusivity and relaxation. The only notable drawback is the generally limited proficiency in English among the staff, which may present minor communication challenges for international guests. However, their hospitality and willingness to assist largely compensate for this aspect, ensuring a warm and welcoming stay.