Anah Tulum

Property class: 4
Hotel with 2 outdoor pools, near Riviera Maya Golf Club

Choose dates to view prices

Anah Tulum puts you within a 10-minute drive of Akumal Beach and Xel-Há Park. Free self parking is an added perk, and guests looking to stay active can check out the nearby kayaking, scuba diving, and snorkeling. Other highlights include 2 outdoor pools, a children's pool, and a terrace.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Villa, 2 Bedrooms, Garden View, Garden Area (located in Bahia Principe Residences)

A bedroom with a large bed, a wooden nightstand with a lamp, a desk with a vase of flowers, and a view of the outdoors through a sliding door.

Luxury Villa, 2 Bedrooms, Garden View, Garden Area (located in Bahia Principe Residences)

  • Garden view
  • 220 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Villa, 1 Bedroom, Garden View, Garden Area (located in Bahia Principe Residences)

A modern bedroom with a bed, a TV mounted on the wall, and a sliding door.

Luxury Villa, 1 Bedroom, Garden View, Garden Area (located in Bahia Principe Residences)

  • Garden view
  • 200 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

A large bed with a brown cover, two bedside tables with lamps, and a wooden headboard.

Superior Room, 1 Bedroom

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
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8.8 out of 10, Excellent, 452 reviews
The price is $77
$96 total
includes taxes & fees
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About the neighborhood

Map
Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Akumal, QROO, 77760

What's nearby

  • Riviera Maya Golf Club - 19 min walk - 1.6 km
  • Aktun Chen - 19 min walk - 1.6 km
  • Akumal Beach - 6 min drive - 7.8 km
  • Half Moon Bay - 9 min drive - 9.5 km
  • Yal-ku Lagoon - 11 min drive - 10.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 77 min drive
  • Cozumel Intl. Airport (CZM) - 28.3 miles/45.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Truck - ‬5 min drive
  • ‪Tikal Lobby Bar - ‬7 min walk
  • ‪Cozumel Restaurant - ‬5 min drive
  • ‪La Iguana Whirlpool Bar - ‬6 min drive
  • ‪Thali Restaurant - ‬4 min drive

About this property

Anah Tulum

  • Anah Tulum puts you within a 10-minute drive of Akumal Beach and Xel-Há Park. Free self parking is an added perk, and guests looking to stay active can check out the nearby kayaking, scuba diving, and snorkeling. Other highlights include 2 outdoor pools, a children's pool, and a terrace.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 102 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*

Internet

    • Free WiFi in public areas

Parking

    • Free secured onsite self parking
    • Limited onsite parking (max 1 space per unit)
    • Free offsite parking nearby
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Anah Tulum Reviews

7.2

Good

8.0

Cleanliness

8.2

Location

7.4

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Shower
Restaurant
Water
Apartment
Neighborhoods
Store
Location
Bed

Reviews

Verified review

10/10 Exceptional

Beautiful and clean... Great area...
Verified review

6/10 Good

Is very safe and quiet. Beautiful neighborhood
Verified review

6/10 Good

The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.
Verified review

10/10 Exceptional

Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
Verified review

6/10 Good

Akumal chillado

The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
Verified review

2/10 Poor

Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Verified review

8/10 Very good

Check in was a bit more difficult than I thought necessary, otherwise a nice place!
Verified review

4/10 Fair

Nice neighborhood
Verified review

10/10 Exceptional

Beautiful place for the price

What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
Verified review

4/10 Fair

Ac did not work and staff was not helpful
Verified review

2/10 Poor

Ugh, felt like being in a prison. No good vibes here. Woke up with itchy bites too. No help from staff with issues.
Verified review

10/10 Exceptional

Door lock defect
Verified review

2/10 Poor

Ridiculous

Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
Verified review

2/10 Poor

I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
Verified review

2/10 Poor

I arrived late at night. The next morning I noticed that the shower was disgustingly dirty, there was mold on the walls around the toilet, and there were cockroaches under the dilapidated cabinets. I immediately booked at a different hotel and when I requested a refund the management of Anah suites were not willing to refund me, they refused to discuss any further and told me to contact Expedia.
Verified review

4/10 Fair

Asked for fresh towels never got any
Verified review

6/10 Good

The unit (D1) is very nice however it is neglected by the management team renting the unit. On our arrival, there were no cookware available, no dish soap, dirty windows, plugged drain in the shower, dirty dishes in the cupboard, mold in the cupboard, plunge pool broken,etc. The concierge brought two pans the next day and blame the owner for the issues with the unit. Despite the unit being very nice and well located and do not recommended due to its lack of cleanliness.
Verified review

2/10 Poor

We reserved this property and the host pulled the reservation out from under us! Despite selecting pay on arrival the host waited until just before check-in to tell us we had to bank wire money to an account, and then didn't honor a new reservation paid through Expedia via credit card. We showed up at our room to find out the key wasn't there and had to book an entirely new reservation somewhere else. If we'd wired money like requested I'd be out my entire fee! Be careful reserving here, the property looks ok but the manager took our money, immediately ghosted us when challenged upon our finding no key available, only partially refunded us, and we had to file a challenge through Expedia for a full refund.
Verified review

2/10 Poor

Do not stay here

Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
Verified review

6/10 Good

Could be really nice, but unit (was in unit A1) needs some TLC and more consideration needs to be given making the unit more "user friendly" TLC/maintenance issues: 1) bedside lamp didn't work (suspect burned out bulb, but not sure). 2) Safe did not work (suspect dead battery); 3) Front door broken-out at dead bolt, so was concerned about safety (door could easily be forced open); 4) BBQ area on lower deck was not useable; 5) sink on upper deck not hooked-up and bottom of sink was gross, with what looked to be cigarette butts in the bottom User Friendly suggestions: 1) Were no sharp knives provided...pretty difficult to cut bread or to cutup a pineapple with a butter knife; 2) kitchen really needs a microwave for heating water and warming up leftovers; 3) there were salt & pepper shakers, but they were not useable because the bottom plugs were missing; 4) need instruction sheet for how to use TV, cook top and oven.....unable to get TV's working (often got "no signal" message). there were 2 remotes, but no way of knowing what each did. Also, one remote was for Netflix/Apple TV/Roku/Prime/YouTube, but had no idea if any of these were included with the TV service; 5) had to use Google and You Tube to figure out how to use the cooktop and oven (a basic instruction sheet would be helpful); Other apartment units I've stayed nearby supplied very basic inexpensive items to make stay easier, like..salt & pepper, a little cooking oil, paper towels, kitchen towel, oven mitts
Verified review

8/10 Very good

Falta de accesorios de cocina

Al ser un departamento, le hacen falta accesorios de cocina básicos como tazas para café, sarten mediano, toalla para la cocina, manteles individuales, escoba, trapeador y cubeta.
Verified review

6/10 Good

No hay una recepción. Nunca vez una persona. No es fácil de entender para mí que soy persona de la tercera edad ya que todo lo hacen por wapsap
Verified review

6/10 Good

Muy dificil la comunicacion con la persona que maneja la propiedad ,ala hora que salimos de la propiedad le mande mensaje y le marque para avisarle y hacerle ver que todo quedo bien y nunca contesto.
Verified review

6/10 Good

Hermoso lugar pésima atención

Llegada fácil y lugar hermoso, la atención es muy mala no había cafetera, dijeron que mandaban una y nunca llegó, no servía el baño principal y tampoco fueron a repararlo, el baño de visitas tenía fuga y el área de grilla estaba sucia, llena de hojas y carbón, muy mala agua de la alberca como que si no les importara. Ojalá cambien de admin pronto por que el lugar si vale la pena.
Verified review

8/10 Very good

Linda habitación, muy limpia y cómodo. Solo que en las fotos se muestran espacios como una cocina y estancia que no tuvimos.eria bueno especificar que nos darian un cuarto como de hotel. No tiene refri ni cafetera. Al llegar nos podieron un depósito de 5,000.00 pesos que no se mencionaba en expedia. Igual nos lo regresaron pero hubiera sido mejor tener la información completa antes de elegir.