Located in Ville Nouvelle, Grand Hôtel welcomes you with a free daily manager's reception and an art gallery on site. Explore the shopping mall, unwind at the terrace, or indulge in breakfast while staying connected with high-speed WiFi.
Enjoy your visit to Fes with a stay at Grand Hôtel. You can relax with a drink at one of the 4 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a snack bar/deli and a terrace.
At a glance
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Hotel size
35 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
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Pets
Pets allowed (1 total, up to 6 lbs per pet)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite valet parking
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Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
Hosted evening meals daily for a surcharge (reservations required)
4 bars/lounges
Restaurant
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Outlet covers
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1929
Safe-deposit box at front desk
Terrace
Art gallery on site
Designer stores on site
Shopping mall on site
Accessibility
Elevator
Room amenities
Be entertained
28-inch plasma TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Bathtub or shower
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 8 for children
Hosted evening meal costs EUR 20
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
grand Hotel Fes
grand Fes
Grand Hôtel Fes
Grand Hôtel Fes
Grand Hôtel Hotel
Grand Hôtel Hotel Fes
Frequently asked questions
Does Grand Hôtel offer free cancellation for a full refund?
Yes, Grand Hôtel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hôtel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 6 lbs per pet. There's a charge of EUR 15 per pet, per night.
Is parking offered on site at Grand Hôtel?
Yes, there's free valet parking.
What are the check-in and check-out times at Grand Hôtel?
Check-in start time: 1:00 PM; Check-in end time: 8:30 PM. Check-out time is 11:00 AM.
What is there to do at Grand Hôtel and nearby?
Grand Hôtel has 4 bars.
Are there restaurants at or near Grand Hôtel?
Yes, there's an onsite restaurant.
What's the area around Grand Hôtel like?
Grand Hôtel is in Ville Nouvelle, a short 13-minute walk from Borj Fez Mall and 10 minutes' walk from Atlas Garden.
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Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.2
Location
7.4
Staff & service
6.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 10, 2020
Grand Hotel
Mijn verblijf in het hotel was erg goed. Ik had een nette kamer die er net zo uit zag als op de foto. Het bed was netjes en de lakens waren goed schoon. Ook de kamer zelf was erg schoon. Er lagen schone nieuwe handdoeken. Voor frisse lucht kon de balkon deur open.
Verified traveler
9-night trip
Verified
6/10 Good
Mar 6, 2020
The property is a little old as it was established almost a hundred years ago. It is clean however and amenities work as expected, although some electric sockets are falling out of place/loose and some floor buttons on the list don't work. It is centrally located in Fes though and there is 'Central Parc' just opposite the hotel where you can drink Moroccan mint tea or have brunch.
Moe
Moe, 2-night trip
Verified
6/10 Good
Feb 22, 2020
Feb 2019 stay
Located in the new town, taxi rank right outside the front door. Hotel needs updating but relatively clean.
Helen
Helen, 3-night trip
Verified
10/10 Exceptional
Feb 22, 2020
Hotel calme avec un garage
Un peu difficile a trouver meme s il est a proximité des boulevards mohamed v et hassan 2.
stephane
stephane, 1-night trip
Verified
8/10 Very good
Feb 2, 2020
Cama cómoda , ducha (con termo grande de agua caliente ) habitación grande .
El hotel está un poco viejo , el aire acondicionado hace mucho ruido.
Verified traveler
1-night trip
Verified
8/10 Very good
Jan 7, 2020
Ottima posizione e camere confortevoli. Zona tranquilla e vicina sia a alla vecchia Medina che la nuova. Tutto ottimo
Verified traveler
4-night trip
Verified
6/10 Good
Dec 25, 2019
We didn’t make it due to a missed bus back from Chefchaouen. I emailed the hotel but they never replied. It was probably too late to get our money back anyways.
Verified traveler
1-night trip
Verified
6/10 Good
Nov 26, 2019
Facilities are nice and location is ok. I didn't like how the check in was slow and that I was charged extra taxes even though my booking says I've paid all taxes and fees. Also the staff seem a bit indifferent and impolite.
ismail
ismail, 1-night trip
Verified
6/10 Good
Oct 29, 2019
Limpieza del hotel no es buena, sirven mucha cosa en el desayuno, pero con mala calidad, además de la limpieza ser muy mala.
Giovanni
Giovanni, 3-night trip
Verified
6/10 Good
Oct 12, 2019
La /le gouvernant(e) doit être bien investi
RAS à part des petits détails telques
L interrupteur qui ne fonctionne pas ou la prise du chauffe-eau débranchée ....
Mostafa
Mostafa, 1-night trip
Verified
8/10 Very good
Sep 30, 2019
Conforme à mes attentes , personnel accueillant serviable
Nous avons était accueillis par un personnel souriant,par contre,qualité des chambres à revoir.
Verified traveler
4-night trip
Verified
2/10 Poor
Aug 16, 2019
Hotel très vétuste, fil électrique apparent, cuvette des toilettes cassés, porte serviette qui tombe quartier pas très sûr,petit déjeuner très basic pas de crêpes comme sur les photos de présentation bref très déçu je déconseille
Hicham
Hicham, 2-night trip
Verified
10/10 Exceptional
Jul 28, 2019
Lovely hotel and very friendly staff. Ideal location in middle of Fez.
Verified traveler
11-night trip
Verified
2/10 Poor
Jul 16, 2019
Nooit zo'n slechte hotel gehad
Gee handdoeken zelf om moeten vragen geen ontbijt terwijl ik er wel voor heb betaald
ElHassan
ElHassan, 1-night trip
Verified
4/10 Fair
May 7, 2019
Hotel muy abandonado y viejo. Lo mejor la ubicación.
Jesus
Jesus, 2-night trip
Verified
6/10 Good
Apr 26, 2019
Not quite Grand any more
Room 207 in the Grand Hotel had a comfortable bed, with clean sheets, light blocking curtains and lights at the bed. Also had a small table with 2 chairs. No TV, but perhaps it would not have an English speaking station anyway.
The ensuite was in working order with hot water, although quite unattractive in appearance due to age and partial renovation.
The staff were pleasant, and the maid on level 2 was most helpful.
Linda
Linda, 6-night trip
Verified
8/10 Very good
Apr 25, 2019
very helpful and nice staff who had helped us to hire a reliable tour guide to the medina
as most of the other hotels in morocco, no hairdryer available
Chan
Chan, 1-night trip
Verified
2/10 Poor
Apr 24, 2019
Wer keine Ansprüche für sein Geld hat, ist er hier genau richtig!
Said
Said, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2019
Personnel aimable et bien éduqué. Propreté irréprochable. Prix abordables. Services impeccable.
Verified traveler
4-night trip
Verified
6/10 Good
Apr 3, 2019
L’accueil et la disponibilité du personnel. Les chambres se rangent chaque jour
Verified traveler
6-night trip
Verified
8/10 Very good
Apr 1, 2019
Bien situado, personal agradable y servicial. Le hace falta una buena reforma.
Verified traveler
4-night trip
Verified
8/10 Very good
Feb 24, 2019
Nous avons aimé sa situation en plein centre ville. Le calme et personnel discret et accueillant. Petit déjeuner complet et possibilité jusqu'à 11h !
Verified traveler
2-night trip
Verified
10/10 Exceptional
Feb 3, 2019
Sehr nettes personal .das zimmer war sauber mir Heizkörper .schönes Bett sehr angenehm .