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Hotel Morgana by Iter Sensibus

2.5 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

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With its prime location near Mamitas Beach, Hotel Morgana by Iter Sensibus offers a tranquil retreat. Take advantage of the outdoor pool with sun loungers, relax on the terrace, or get work done at the business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Conference space
  • Meeting room

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, No Windows

Premium bedding, down comforters, Select Comfort beds, minibar

Standard Room, No Windows

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Balcony, City View

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Bathtub, Courtyard View

Premium Room, Bathtub, Courtyard View | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, Bathtub, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Courtyard Area

Premium bedding, down comforters, Select Comfort beds, minibar

Junior Room, Courtyard Area

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
10th Ave & 38th St, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.5 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.9 km
  • Central Square - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Mariskinky - ‬2 min walk
  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Ah Cacao Chocolate Café - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬2 min walk
  • ‪De Local - ‬2 min walk

About this property

Hotel Morgana by Iter Sensibus

Hotel Morgana by Iter Sensibus offers a great location, putting you within just a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. An outdoor pool and a terrace are other highlights.

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference center (431 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Reception hall

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 3 per accommodation, per night
  • Resort fee inclusions:
    • In-room bottled water
    • In-room coffee
    • In-room safe

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 3.0 per day

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Morgana Playa del Carmen

Morgana Playa del Carmen

Hotel Morgana

Morgana Hotel Boutique

Morgana By Iter Sensibus

Hotel Morgana by Iter Sensibus Hotel

Hotel Morgana by Iter Sensibus Playa del Carmen

Hotel Morgana by Iter Sensibus Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Hotel Morgana by Iter Sensibus?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel Morgana by Iter Sensibus?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 25 per pet, per stay.

Is parking offered on site at Hotel Morgana by Iter Sensibus?

Sorry, there's no onsite parking at Hotel Morgana by Iter Sensibus.

What are the check-in and check-out times at Hotel Morgana by Iter Sensibus?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Morgana by Iter Sensibus?

No, this hotel doesn't have a casino, but Riviera Gran Casino (20-min walk) is nearby.

What is there to do at Hotel Morgana by Iter Sensibus and nearby?

Have fun with nearby activities like cycling, skydiving, and ziplining. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area.

What's the area around Hotel Morgana by Iter Sensibus like?

Hotel Morgana by Iter Sensibus is in Downtown Playa del Carmen, a short 7-minute walk from Playa del Carmen Main Beach and 6 minutes' walk from Mamitas Beach.

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Reviews

Hotel Morgana by Iter Sensibus Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities

Popular mentions

Room
Location
Beach
Restaurant
Amenities
Walking
Television
Service staff
Water

Reviews

Verified

8/10 Very good

Modern, clean and eco friendly. We weren’t prepared for a television with no channels. Parking is a problem, apparently they have an arrangement but it was not clearly explained. Our view was the side of a building 15 feet away. Well located, walk to public beach.
Ashton, 2-night trip
Verified

8/10 Very good

En general fue una buena experiencia, el lugar es seguro, limpio y tiene lo necesario para una estancia comfortable
Arturo, 2-night trip
Verified

4/10 Fair

Falta de limpieza, no pude dormir

Les falta demasiada organización, al llegar al hotel me cobraron otra cuota de "Limpieza" deberían especificar que tienes que pagar más de lo que pagaste ya por esa "cuota", me hospede 9 dias y 8 noches de los cuales sólo un día me cambiaron toallas tenía que ir a recepción por ellas, además las cosas como shampoo, jabón, etc de baño jamás me las volvieron a rellenar más que el día qué llegué fué la única vez que me dieron kit... durante los últimos 3 días de mi estancia salieron con que iban a remodelar el hotel, jamás me dijeron de eso ni cuando reservé, ni cuando llegué hasta el mero día que me despertó el ruido y por 3 días estuve despertando muy temprano por que estaban con maquinaría taladros etc... y ése mismo día me salen con qué si ya me habían comentado... lo único bueno era el jacuzzi entre comillas deben de especificar que el patio se ve hacía arriba también y que no es un jacuzzi privado... el ruido del cuarto de al lado se escuchaba todo... el personal si era atento pero de nada sirve si hay muchos detalles, no lo recomiendo para nada...
Selene, 8-night trip
Verified

10/10 Exceptional

Excelente experiencia en este hotel
HECTOR, 1-night trip
Verified

4/10 Fair

I booked this hotel based off the reviews and it was misleading. The hotel isn't bad but it's definitely not nice. There's a rustic vibe and I didn't like it. The hallways smelled like dirty mop water the whole time, You'll only get 2 towels, I paid for a resort fee and sanitation fee and my room wasn't cleaned once in the 3 days I stayed there. It's in a good location so if you're going to Mexico for 1-3 days it's "ok" but I wouldn't recommend longer.
Erika, 3-night trip
Verified

10/10 Exceptional

Excelente hotel y concepto, las habitaciones son muy comodas, de gran tamaño y muy cordiales. La piscina es un tanto pequeña y no tan comoda pero da para relajarse un rato. Quizas no tanto un hotel para viaje con niños menores ya que no tiene amenidades con ese enfoque, pero el servicio y las instalaciones son excelentes
Juan Jose, 1-night trip
Verified

10/10 Exceptional

Beautiful Property with excellent Service, In a Very nice area with the best food options
Hector, 4-night trip
Verified

10/10 Exceptional

Perfect place for me and so many things to do within walking distance! I loved it!
Dr Kimbra, 1-night trip
Verified

8/10 Very good

I like the amenities and the hotel design.. but construction noise is annoying and the flickering lights that pierce through my balcony windows of my room.
Imee, 2-night trip
Verified

8/10 Very good

J'ai beaucoup apprécié le café du matin ainsi que les viennoiseries qui sont incluses. Les moins bons côtés: 1) les recouvrements de planchers devrait être changé car ils sont vieux, brisés et taché. 2) La douche pluie qui selon moi n'est pas très pratique car il n'y a aucune pression d'eau.
VICKY, 14-night trip
Verified

8/10 Very good

Great boutique hotel

Stayed 4 nites, I had the Maria Felix room with balcony. Room was spacious, charming and cozy. Quiet yet only a block from 5th and short walk to the beach. Friendly and professional staff, Caessa was amazing!!!! He helped fix a few minor issues with the tv volume and shower.
Tina, 3-night trip
Verified

4/10 Fair

Unfortunately, there is no service whatsoever, clearly no communication between the staff. The phone, the tv and the fridge didn't work in our room. I made the request Three times with three different employees. NO ONE fixed anything. No one came to help. I Was told The fridge is not supposed to keep things cold. For the phone and tv, I was told there is no technician today will ask tomorrow. No, follow up nothing was fixed. Every time I needed something, I had to go downstairs. This is not a hotel. It's like a condo with no services. It wasn’t very clean. You could see the dirt on the floor beside the bed. Overall, this staff is friendly but not helpful, do yourself a favour a book at the serenity boutique hotel right next to it, we moved there, and that’s a beautiful, clean hotel with services!!!!
yasmine, 4-night trip
Verified

8/10 Very good

It was a fine place to stay. I would be fine if I had to stay there again. I would be fine if I never did. Pros: great fast wifi! No issues with conference call meetings or streaming Netflix. Hot shower. Hotel has a generator in care of power outage. No breakfast but fresh croissants from the bakery across the street every morning. Cons: the toilet had a smell, though I think it may be a common smell near the beaches here. Tv has no cable/channels so useless. Other stuff in general- Pool is small but also common here. Felt safe. A couple blocks from several cute restaurants
Lleyana, 8-night trip
Verified

8/10 Very good

Excelente la atención y la decoración. Además de ser bastante céntrico. Podrían mejorar el mantenimiento; Uno de los baños olía a desagüe y el otro tenia tapada la cañería de evacuación de agua en ducha (se inundaba).
Juan Pablo, 4-night trip
Verified

10/10 Exceptional

Excelente hotel

Excelente hotel, limpio y cómodo y muy céntrico
Expedia Relocation, 1-night trip
Verified

10/10 Exceptional

Great location! Clean! Awesome staff! Maroo,Cesar,Roberto, all of them! Staff are focus in Customer support! Congratulations!
Marta, 2-night trip
Verified

8/10 Very good

Very affordable hotel in a great location

We were visiting Hotel Morgana over the New Years Eve holiday and it was an incredibly expensive time to be in the Mayan Riviera. This hotel was just a 5 minute walk to the beach (down my favorite street in Playa) and I felt safe walking in it's neighborhood (as a young woman). The room was very nice and clean. The only thing that happened that I would say is unacceptable is that one afternoon I went to brush my teeth and the water was trickling. When I called down to the front desk, they said that they ran out of water and it would be working again in a few hours. It was fine- we went to the beach and it was working again when we came back. But this should not happen in a hotel- they should be planning ahead. Otherwise, we had a great stay and the location was awesome.
Adrienne, 5-night trip
Verified

8/10 Very good

Boutique stay just outside centro

The hotel is newly renovated with all the amenities you could want. The rooftop bar and pool are a beautiful place to relax and catch the sunrise. The location is a 15 minute walk into Centro via 5th Avenue but the beach is very close by!
Neha, 1-night trip
Verified

10/10 Exceptional

Amazing!
Daniel, 1-night trip
Verified

4/10 Fair

Stinky Sewer Gas Smell Through the Whole Room

Had initially 4 days reserved but due to the sketchy neighborhood decided to pay cash for 2 to see if we liked the place. The main problem is the sewer smell in the room. It’s horrendous! When told them about the smell I invited the manager to please come to the room and smell for himself. He wouldn’t and CHARGED ME FOR THE DAY I DIDNT STAY!! He then attempted to charge even 1 more additional day until I had to call hotel.com customer support. This place should be taken off the hotels.com site.
4-night trip
Verified

10/10 Exceptional

Très belle établissement avec des chambres décorées avec goût. Très proche de la Quinta Avenida et de la plage. Le personnel est très à l’écoute et sympathique. Seul petit bémol : des équipements notifiés sur le site qui n’y sont pas comme le sèche-cheveux. Une salle à l’étage pour prendre un café surplombant la piscine, très agréable. L’établissement ne propose pas de petit déjeuner mais chaque matin est offert un « coffea break » avec café, thé et viennoiseries.
Elodie, 8-night trip
Verified

8/10 Very good

Good but not Fabulous.

We were a bit disappointed that the television was not connected to cable or even to an antenna, so we had to stream movies from our phone and cast them to the television. Having said that, the wi-fi signal was strong and generally reliable for streaming. The hotel is convenient to restaurants on 5th Avenue and on 38th Street, but not so close to be noisy. We made daily trips to OXXO across the street for snacks and beer. In the middle of one night, the man in the adjoing room streamed a business meeting to China. We heard every word. The door between the rooms let all the sound through. The bed and pillows were very comfortable.
Thomas, 5-night trip
Verified

10/10 Exceptional

conveniently located, walking distance from restaurants, bars and other activities.
Oscar, 1-night trip
Verified

10/10 Exceptional

Una habitación acogedora y elegante con una decoración que te hace sentir en casa. Muy cerca de la 5ta avenida también. El personal súper amable y servicial.
2-night trip
Verified

6/10 Good

Could be better option

Was not the best as the room was noisy, the jacuzzi, main reason to book this room, was green of dirty so we preferred not to use it. The replacement of amenities was not frequent like the water in the room.
Bruno, 3-night trip