Tunjungan Hotel

Property class: 4
Central hotel with outdoor pool, connected to a shopping center, near Tunjungan Plaza

Choose dates to view prices

At Tunjungan Hotel, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Room Breakfast

A hotel room with a bed, two chairs, a desk, a lamp, and a television.

Superior Room Breakfast

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

A junior suite with a bed, green headboard, bedside lamps, and a bench.

Junior Suite

  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite

A hotel room with a large bed, a desk, a chair, and two bedside lamps.

Business Suite

  • City view
  • 94 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Tunjungan Suite

A hotel room with a large bed, a desk, and a chair.

Tunjungan Suite

  • City view
  • 128 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Room Only)

A hotel room with a bed, two chairs, a desk, a lamp, and a television.

Superior Room (Room Only)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Executive

A Deluxe Executive Room with a large bed, two bedside lamps, a wooden nightstand, and a view of the outside through curtains.

Deluxe Executive

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premier

A Deluxe Premiere hotel room with a bed, bedside lamps, a nightstand, a desk, and a television.

Deluxe Premier

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Breakfast Promo

A hotel room with a bed, two chairs, a desk, a lamp, and a television.

Superior Breakfast Promo

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Only Promo

A hotel room with a bed, two chairs, a desk, a lamp, and a television.

Superior Room Only Promo

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Premier Breakfast Promo

A Deluxe Premiere hotel room with a bed, bedside lamps, a nightstand, a desk, and a television.

Deluxe Premier Breakfast Promo

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Room Only

A Deluxe Premiere hotel room with a bed, bedside lamps, a nightstand, a desk, and a television.

Deluxe Premier Room Only

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Breakfast for 1

A Deluxe Premiere hotel room with a bed, bedside lamps, a nightstand, a desk, and a television.

Deluxe Premier Breakfast for 1

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Breakfast for 1

A hotel room with a large bed, two chairs, a small table, and a desk.

Superior Room Breakfast for 1

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Tunjungan 102 - 104,102-104, Surabaya, SUB, 60011

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 km
  • Grahadi - 4 min walk - 0.4 km
  • Sharp Bamboo Monument - 12 min walk - 1.0 km
  • Surabaya Plaza Shopping Mall - 12 min walk - 1.1 km
  • Grand City Surabaya - 18 min walk - 1.6 km

Getting around

  • Surabaya (SUB-Juanda) - 43 min drive
  • Tandes Station - 22 min drive
  • Surabaya Gubeng Station - 26 min walk
  • Surabaya Pasar Turi Station - 28 min walk

Restaurants

  • ‪Kimukatsu - ‬1 min walk
  • ‪TenTen - ‬1 min walk
  • ‪Chung Gi Wa - ‬3 min walk
  • ‪Monster Curry - ‬1 min walk
  • ‪Djournal Coffee - ‬1 min walk

About this property

Tunjungan Hotel

  • At Tunjungan Hotel, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 272 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 17
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Designated smoking areas

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Reviews

Tunjungan Hotel Reviews

5.8

5.8

Cleanliness

8.6

Location

7.4

Staff & service

5.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Good location. Great pool always in the sun. And clean. Hotel is dated but how it is it’s a nice hotel and decent location everything you would want. Room was huge everything nice and bed comfy
Verified review

4/10 Fair

The bathroom shower did not work properly. The bathtub floor was cracked and unsafe ans discolored
Verified review

4/10 Fair

Hotel interior condition equivalent to 2.5/3-star.

Bedsheet & pillow-case,towels,etc. looks old & yellowish. Need to be changed & upgraded.
Verified review

2/10 Poor

Hotel needs full makeover

This hotel needs a huge makeover and refurbishments. Service is extremely bad. Door locks malfunctioned few times. No word of apology for the inconveniences caused. We chose this hotel only for its location.
Verified review

4/10 Fair

facility is very old. air com cannot adjust, towel is old, gym is closed, elevator is slower than my grandfather, the fastest internet speed only 0.5M, download email needs spend over 30mins everyday. breakfast is poor. Only location is good, staff is friendly and water pressure is strong(10F).
Verified review

6/10 Good

WiFi not active.
Verified review

6/10 Good

Outdated, good location and nice food.

We didn’t receive what we booked and when asked for the rooms we had booked and paid (and were guaranteed), we got no explanation or the room we had booked. Service only wanted us to sign the form and did not inform us about breakfast or anything for that matter. We also mistakingly had wrong breakfast vouchers. So we came back to arrange it accordingly so we could get breakfast the next day. The communal areas (outside of the lobby) are not well maintained, we had a clogged bathroom upon arrival and our window looked out upon a stained brick wall. Let’s leave out other details. Turn down service was good considering providing towels. The location is good depending on your itinerary, the hotel is located between entrance 1 and 6 of Tunjungan plaza. This can be convenient if you wish to have rather a lazy or luxurious stay. Food is good, but come early. Thank you for the stay. Little tip, we could understand behasa and understood what your staff were saying over tourists during our stay….
Verified review

8/10 Very good

Hotel ok dan bersih, sayang tempat fitness tidak

Hotelnya ok. Kamar dan kamar mandi bersih. Cuman sayang sekali nggak ada stikkontak dekat kasur, jadi kalau mau cas hp dekat tv. Tempat fitness tidak terawat, kualitas jelek.
Verified review

8/10 Very good

Liburan awal tahun

Kamar besar, bisa muat kekuarga. Hotel sudah lumayan panjang usianya
Verified review

6/10 Good

ショッピングモールに近いだけで、おすすめのホテルではありません。 古い部屋ではありますが、掃除か行き届いてないので余計に汚く見えます。 コロナのせいもあってか、朝食はとても貧弱でした。 このホテルに泊まるくらいならば、少し値段ははっても他の星4ホテルをお勧めします。
Verified review

8/10 Very good

Good 👌
Verified review

6/10 Good

立地場所は素晴らしい

歩いて行ける距離にショッピングモールがあり、便利。 ただし、ホテル自体は古い。部屋もあまり綺麗ではない。 エレベーターはかなり遅い。
Verified review

6/10 Good

Near to Tunjungan Plaze

old hotel with old facilities. Needs abit of a revamp.
Verified review

4/10 Fair

Disappointing ...

Not too bad overall, the location is great, but the hotel is invaded with family groups lacking any kind of respect for other customers. The breakfast experience was awful in between those people … Breakfast buffet offer is also much less than a few years back. I did enjoy the big room, there's space enough, but the bathroom is clearly in need of deep renovation. Same goes for the lifts ...
Verified review

2/10 Poor

Very poor maintenance

The hotel was built to a high standard, probably about 30 years ago. However it has not been maintained properly. The lobby looks good. But from the lift onwards, you can really see that a tired looking hotel. The bed was comfortable. Water from the tap at the sink goes in different directions because it it partially clogged. Should either be serviced or changed. The sink outlet was also clogged. Stayed 2 nights. On the first morning, I had only cold water from the shower. On the second morning, there was hot water. The jug kettle provided was so old that the heating element that boils the water was corroding away. There is no working desk, so I had to use the TV table to work on my laptop. Iron and board is not available even upon request. This hotel is totally not suitable for business travellers. Breakfast spread was fairly good. However there were a few vegetables at the salad bar that had started becoming rotten. One of my colleagues got stuck in the lift for a few minutes. Maintenance is poor, and it does not seem that the people up-keeping this hotel are doing their job. All of us colleagues staying during this visit agreed that we would never stay in this hotel again.
Verified review

4/10 Fair

Not worth a 3 star hotel. Really dirty

Really dirty room, no view at all. Asked for a room change and they gave me another one which was worst. For sure not a 3 star hotel. Some 2 stars hotels are much more better.
Verified review

10/10 Exceptional

수영장에 사람이 없어서 혼자 유유히 떠다니면서 여유를 즐겼어요 둥둥떠다니면서 하늘을 보면 고층건물들이 보이고 마치 제가 부자가 된 기분이였어요
Verified review

6/10 Good

買い物や食事に対する立地が最高

立地がよい割に宿泊料が手ごろ。フロントの対応が早い。ドアマンが礼儀正しい。現地人の利用者がほとんどである。
Verified review

2/10 Poor

won't go back again

-water no pressure -cockroach in bathtub
Verified review

6/10 Good

Very convenient location next to Tunjungan Plaza

Close to Tunjungan Plaza
Verified review

8/10 Very good

Verified review

2/10 Poor

請不要再來

Verified review

8/10 Very good

Verified review

8/10 Very good

Verified review

6/10 Good