Hotel Palace Puebla

Property class: 3
Hotel with restaurant, near Zócalo de Puebla

Choose dates to view prices

Hotel Palace Puebla offers a great location, putting you within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hotel is also within a short drive of Angelopolis Commercial Center and Puebla Convention Center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Hair dryer
The current price is $27
$32 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, bedside tables, a mirror, and a window.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two single beds, a small table, and a chair.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
2 ORIENTE NUMERO 13, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • El Parian Market - 5 min walk - 0.5 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • Puebla Convention Center - 8 min walk - 0.8 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 22 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Antigua Taquería La Oriental - ‬1 min walk

About this property

Hotel Palace Puebla

  • Hotel Palace Puebla offers a great location, putting you within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Colonial hotel is also within a short drive of Angelopolis Commercial Center and Puebla Convention Center.

At a glance

Hotel size

    • 60 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Art gallery on site
  • Shopping mall on site
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Stairway handrail height (inches): 26
  • Front entrance ramp
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Palace Puebla
Palace Puebla
Hotel Palace
Hotel Palace Puebla Hotel
Hotel Palace Puebla Puebla
Hotel Palace Puebla Hotel Puebla

Frequently asked questions

Does Hotel Palace Puebla offer free cancellation for a full refund?

Yes, Hotel Palace Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Palace Puebla?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Palace Puebla?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Palace Puebla?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Palace Puebla and nearby?

Recommended spots to visit include Zócalo de Puebla (2-min walk) and Puebla Cathedral (7-min walk), along with Puebla Convention Center (8-min walk) and Fort Loreto (1.3 mi).

Are there restaurants at or near Hotel Palace Puebla?

Yes, there's an onsite restaurant.

What's the area around Hotel Palace Puebla like?

Hotel Palace Puebla is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.

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Reviews

Hotel Palace Puebla Reviews

8.2

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Location
Water

Reviews

Verified review

10/10 Exceptional

Good Place
Verified review

6/10 Good

Bring your own elevator because theirs does not work. Very friendly & helpful staff. Great location.
Verified review

6/10 Good

Customer service was wonderful!
Verified review

10/10 Exceptional

Close to all and a very good price

I speak Spanish, I sensed many staff did not. It was nice to have the restaurant. My room had a fan and I used it every day. It would not cost much for the hotel to put them over the beds. On Friday, Sat all the people came from Mexico city. They were lively but respectful, you could sleep. The bed was firm but comfortable. T.V reception was not good. The towels were 100 cotton very nice. The elevator was fast.
Verified review

10/10 Exceptional

Clean room, kind staff, excellent weather!! Very close to historic center!! I’m ready to come back!!👍
Verified review

10/10 Exceptional

An excellent place to stay the night. Free parking and internet service.
Verified review

8/10 Very good

Grat location.
Verified review

10/10 Exceptional

Good place to stay.
Verified review

10/10 Exceptional

Excellent location you can get to the zocalo and Mercado in just about 5 minutes walk
Verified review

8/10 Very good

Good
Verified review

10/10 Exceptional

Personal amable
Verified review

10/10 Exceptional

Excellent
Verified review

10/10 Exceptional

.
Verified review

4/10 Fair

I just stayed one night because it didn't worth the money that i paid, and i was planning to stay 5 nights , no recommend
Verified review

10/10 Exceptional

Ok
Verified review

8/10 Very good

Nothing
Verified review

8/10 Very good

Ok
Verified review

8/10 Very good

Cumplidor, habitaciones limpias, colchón algo rígido. El baño en muy buen estado, pueden renovar sus camas para mejor confort.
Verified review

10/10 Exceptional

Todo perfecto con el Hotle
Verified review

6/10 Good

Chambre correcte mais pas d’eau chaude dans la douche
Verified review

8/10 Very good

El hotel muy limpio, muy buena ubicación, el personal muy atento y amable. Solamente la habitación que nos tocó muy caliente, no tiene aire acondicionado y el ventilador que tiene no sirve de mucho.
Verified review

10/10 Exceptional

😊
Verified review

8/10 Very good

Excelente ubicación y precio!
Verified review

4/10 Fair

No me hospedé ahí porque no respetaron el que pagara al llegar y me Exigieron que pagara 3 días antes que depositara a una cuenta que enviaron y no me dio confianza entonces no me hospedé ahí conseguí una mejor opción cerca
Verified review

8/10 Very good

Excelente ubicación, cerca del Zócalo y fácil acceso a restauranes.No me gusto que las habitaciones no tengan aire acondicionado, mi estancia fue de 1 noche pero el calor fue insoportable que no pude dormir. No se podian abrir ventanas por el ruido.Mal olor del baño.