Akumal Natura puts you within a 10-minute drive of Akumal Beach and Riviera Maya Golf Club. Guests can indulge in massages at the spa, and international cuisine is served at Namaste, which is open for dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.
Akumal Beach Resort 'The Lobby Bar' - 5 min drive
Market Café - 3 min drive
Preferred Club - 6 min drive
About this property
Akumal Natura
Akumal Natura puts you within a 10-minute drive of Akumal Beach and Riviera Maya Golf Club. Guests can indulge in massages at the spa, and international cuisine is served at Namaste, which is open for dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets stay free (dogs and cats only)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Private picnics
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Yoga classes
Farming classes
Beach nearby
Ecotours nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
20 buildings/towers
Built in 2016
Safe-deposit box at front desk
Garden
Terrace
Arcade/game room
Full-service spa
Locally sourced food is prioritized
At least 80% organic food
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Uses some LED lighting
No plastic soda bottles
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Banquet hall
Room amenities
Home comfort
Ceiling fan
Sleep well
Down comforter
Bed sheets provided
What to enjoy
Patio
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Namaste - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 95 per vehicle (one-way)
Pets
Service animals exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
There is no hot water on site.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal
Frequently asked questions
Does Akumal Natura offer free cancellation for a full refund?
Yes, Akumal Natura does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Akumal Natura?
Yes, cats and dogs stay free.
Is parking offered on site at Akumal Natura?
Yes, there's free self parking.
Is airport shuttle service offered by Akumal Natura?
Yes, an airport shuttle is available. The charge is USD 95 per vehicle one-way.
What are the check-in and check-out times at Akumal Natura?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Akumal Natura and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade. Akumal Natura also has a garden.
Are there restaurants at or near Akumal Natura?
Yes, Namaste offers international cuisine.
Does Akumal Natura have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Akumal Natura like?
Akumal Natura is located a short 19-minute walk from Hekab Be Biblioteca.
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Reviews
Akumal Natura Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The on-site restaurant served delicious food and was a great place to relax. (8 reviews)
Love the experience! And Caesar was a great guide for the tour. It’s a must if you stay here. Also very peaceful
Verified review
10/10 Exceptional
May 16, 2025
I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.
Verified review
10/10 Exceptional
Jan 20, 2026
Really magical in its sheer simplicity. Rooms are far more comfortable than I imagined. The food was amazing and felt like a relative cooking it. Went for 8 nights with two kids and grateful we took a chance here.
Verified review
10/10 Exceptional
Nov 7, 2025
Incredible staff, very helpful. I loved the privacy of my hut. It was quiet and picturesque. Short tuk tuk ride to beach.
Verified review
10/10 Exceptional
Jun 5, 2025
Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7.
Verified review
10/10 Exceptional
Oct 24, 2024
Best Glamping
Very clean, food was excellent, treated as family.
Verified review
10/10 Exceptional
Mar 11, 2025
Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.
Verified review
10/10 Exceptional
May 8, 2024
The staff is friendly and their tour is amazing don’t skip this unique opportunity
Verified review
10/10 Exceptional
Apr 8, 2025
Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs.
Verified review
8/10 Very good
Nov 14, 2024
Very nice people, very rustic
Verified review
10/10 Exceptional
Feb 21, 2025
Glamorous jungle cozy camper
Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
Verified review
10/10 Exceptional
Mar 28, 2025
Fish spa
Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.
Verified review
10/10 Exceptional
Feb 17, 2025
The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.
Verified review
8/10 Very good
May 29, 2024
We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
Verified review
8/10 Very good
Mar 6, 2025
Ventilator wasn't enough to cool the tent and was very lound (when it was on one could not hear the sounds of the jungle).
Cenotes were lovely, we enjoyed especially the fish spa.
Personnel was very friendly and helpful.
There was no white wine in the restaurant, but I think it was a temporary problem 😊
Verified review
10/10 Exceptional
Nov 18, 2024
This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer.
Verified review
8/10 Very good
Jan 2, 2025
This was our first time glamping, so we did not know what to expect when we arrived. We were welcomed immediately by Jose, whose personality alone told us we would enjoy our time there. The property is stunning. It has two cenotes, one with a fish spa. We saw a variety of animals during our stay iguanas, spider monkeys, a raccoon, the beautiful pet cat, and some street dogs. The tent was spacious with a fan. The attached bathroom at the back of the tent was semi open, but stayed surprisingly clean. The only issue we ran into with the room was it raining the first night and there was a small leak in the roof onto our luggage. Off Spray was an absolute must during the entirety of our stay. We ate at the on-site restaurant several times and used it as a lounging area in between activities. The staff were all very caring and friendly. You HAVE to take the rescue tour with Cesar. It completely changed the meaning of us glamping on the property. It rounded out the entire experience. Overall, we had a great time and would recommend staying here!
Verified review
8/10 Very good
Jun 19, 2024
The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night!
Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant.
Verified review
8/10 Very good
Feb 7, 2025
We had an incredible stay at this glamping spot nestled deep in the lush Mexican rainforest. The location was absolutely breathtaking, offering a peaceful retreat surrounded by nature. One of the highlights for us was the chance to see Jefferies spider monkeys up close, a subspecies we’d never encountered before. Their presence made the experience feel even more unique and connected to the natural environment.
The facilities themselves were top-notch. Our tent was spacious, clean, and well-maintained, providing all the comforts we needed while still giving us that outdoor feel. The entire site was beautifully designed and very quiet, perfect for relaxing after days spent exploring the surrounding rainforest. It felt like we had the whole place to ourselves at times, which added to the peaceful atmosphere.
However, we did run into a bit of an issue with security. When we returned one evening, there was no staff present, and the gate to the facility was locked. After a long day, it was frustrating to have to find a way in ourselves just to get back to our tent. While it didn’t ruin our experience, we hope they improve their security arrangements for future guests.
Despite that hiccup, we absolutely loved our time here and would highly recommend it to anyone looking for an immersive, tranquil experience in the rainforest. The combination of comfortable glamping and wildlife encounters, especially with the Jefferies spider monkeys, made it an unforgettable stay.
Verified review
8/10 Very good
Mar 2, 2025
What I loved:
Feeling like we were in a secluded location in the jungle.
The beautiful setting.
The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp.
The resident cat.
Comfortable rooms with ensuite bathrooms.
The semi-outdoor shower in the bathroom.
Our visit to the animal rescue.
Bicycles you can borrow.
Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one.
What I didn't love, but still liked it:
Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough.
Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped.
The bathroom was just a bit more rustic than I expected. It was still fine and functional.
The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying "somewhere different" and she loved our visit to the animal rescue.
One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach.
Verified review
10/10 Exceptional
Jan 16, 2026
Perfect place !
Verified review
10/10 Exceptional
Feb 20, 2026
Unexpectedly, clean and hospitality is amazing
Verified review
6/10 Good
Jul 8, 2026
Akumal Natura was fine, but not great. Our min issue was mosquitos -- there are plenty of them, which didn't allow us to enjoy the outdoors that much. The rooms were okay but slightly dirty from the natural rooftop (straw and clay mix, I guess), some tree discard would go through. As for the cenotes, the deeper one was great - really pristine and peaceful; the shallow one was not very appealing due to sand and mud. The food was good but limited in options. The staff was very friendly, answered our questions and were knowledgeable about the surrounding.
Verified review
8/10 Very good
Feb 15, 2026
Beautiful spot, clean rooms, very friendly and helpful staff, great food
Bicycles were no good
Otherwise wonderful
We would definitely come again
Verified review
8/10 Very good
Oct 9, 2025
Staff was so nice, helpful…They have two cenotes beautiful.