Hotel Santo Santiago

Property class: 3
Tonalá hotel in shopping district

Choose dates to view prices

Hotel Santo Santiago puts you within a 15-minute drive of Plaza Forum Tlaquepaque and Guadalajara Cathedral. Guests can indulge in deep-tissue massages, aromatherapy, or reflexology. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is $48
$58 total
includes taxes & fees
Oct 13 - Oct 14

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Futon

Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
314 Calle Benito Juárez, Colonia Centro, Tonalá, JAL, 45400

What's nearby

  • Casa Historica - 4 min drive - 1.9 km
  • Guadalajara Cathedral - 32 min drive - 14.9 km
  • Jalisco Stadium - 35 min drive - 17.1 km
  • Expo Guadalajara - 39 min drive - 19.8 km
  • Andares Shopping Center - 54 min drive - 22.8 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Little Caesar's Pizza Tonalá - ‬7 min walk
  • ‪KFC - ‬5 min walk
  • ‪El Cafecito De Tonalá - ‬5 min walk
  • ‪Mariscos El Arandense - ‬6 min walk
  • ‪Ámbar Café - ‬6 min walk

About this property

Hotel Santo Santiago

  • Hotel Santo Santiago puts you within a 15-minute drive of Plaza Forum Tlaquepaque and Guadalajara Cathedral. Guests can indulge in deep-tissue massages, aromatherapy, or reflexology. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 20 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 10:00 PM to 9:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Free covered onsite self parking
    • Limited onsite parking (max 4 spaces per unit)
    • Height restrictions apply for onsite parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 9:00 AM–11:00 AM
  • Coffee/tea in a common area
  • Private dining

What to do

  • Access to nearby health club

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Art gallery on site
  • Shopping mall on site
  • Spa services

Accessibility

  • Tile flooring in public areas

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Santo Santiago Tonala
Santo Santiago Tonala
Santo Santiago
Hotel Santo Santiago Hotel
Hotel Santo Santiago Tonalá
Hotel Santo Santiago Hotel Tonalá

Frequently asked questions

Does Hotel Santo Santiago offer free cancellation for a full refund?

Yes, Hotel Santo Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santo Santiago?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santo Santiago?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Santo Santiago?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Santo Santiago?

No, this hotel doesn't have a casino, but Majestic Casino (19-min drive) is nearby.

What is there to do at Hotel Santo Santiago and nearby?

Hotel Santo Santiago has spa services and a garden, as well as access to a nearby health club.

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Reviews

Hotel Santo Santiago Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Coffee
Parking
Shopping
Bathroom
Bed
Boutique hotel
Breakfast

Reviews

Verified review

10/10 Exceptional

I lived in Mexico in the 70’s and have stayed in dozens of Mexican hotels . The Santo Santiago rates among the best ever . The hotel was a “Casona” , grand old house , and has been meticulously restored as a 20 room hotel. The staff is beyond friendly and the hotel is spotless. If you are a 5 star hotel type of person , this hotel is probably not for you . But if you want a5 star experience and truly want to experience genuine Mexican hospitality , book this hotel ASAP
Verified review

10/10 Exceptional

Excellent staff went out of their way to help us with special request
Verified review

10/10 Exceptional

Love the vibe and excellent service
Verified review

10/10 Exceptional

Very nice costumer service clean place very comfortable
Verified review

10/10 Exceptional

Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Verified review

10/10 Exceptional

This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Verified review

10/10 Exceptional

Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Verified review

10/10 Exceptional

Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Verified review

8/10 Very good

We enjoyed our stay

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Verified review

10/10 Exceptional

Very authentic. Close to shopping. Very clean rooms.
Verified review

10/10 Exceptional

A wonderful stay. Perfect rooms with new bathrooms. Close enough to shopping to return with your purchases and head out again. The staff was very accommodating and helpful. Would definitely stay again.
Verified review

8/10 Very good

Great Location and Staff

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Verified review

8/10 Very good

Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
Verified review

8/10 Very good

Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower. Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Verified review

10/10 Exceptional

The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Verified review

10/10 Exceptional

Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Verified review

8/10 Very good

This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
Verified review

10/10 Exceptional

As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
Verified review

4/10 Fair

Nothing Boutique About it.

The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
Verified review

10/10 Exceptional

A wonderful stay at Santo Santiago Hotel. I met Brenda and Maria Luz, who were sensational managers at this beautiful Santo Santiago boutique hotel. They were welcoming, attentive, and they went above and beyond to assist me in my stay. The breakfast was lovely, and I used their spa services with Karla, who was adorable and excellent at her skill.
Verified review

10/10 Exceptional

Clean and simple.
Verified review

10/10 Exceptional

great little authentic hotel
Verified review

10/10 Exceptional

Excellent hotel in Tonala.
Verified review

10/10 Exceptional

Excelent service, awesome breakfast!!!
Verified review

10/10 Exceptional

Beautifull place