At Vouk Hotel Suites, you'll be just a 5-minute drive from Gurney Drive and Gurney Plaza. Guests can take a dip in the outdoor pool or grab a bite to eat at Cest Si Bon, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights.
57-G-3 Mansion One, Jalan Sultan Ahmad Shah, Georgetown, George Town, 10050
What's nearby
Gurney Drive - 1 min walk - 0.1 km
Pulau Tikus Market - 15 min walk - 1.3 km
Gurney Plaza - 2 min drive - 1.9 km
Georgetown UNESCO Historic Site - 3 min drive - 2.3 km
KOMTAR - 3 min drive - 3.1 km
Getting around
Penang Intl. Airport (PEN) - 32 min drive
Penang Sentral - 34 min drive
Tasek Gelugor Station - 37 min drive
Airport shuttle (surcharge)
Area shuttle
Free shopping center shuttle
Restaurants
Starbucks - 1 min walk
The Coffee Bean & Tea Leaf - 5 min walk
Good Society - 3 min walk
Penang Flying Club - 5 min walk
Man Cafe - 5 min walk
About this property
Vouk Hotel Suites
At Vouk Hotel Suites, you'll be just a 5-minute drive from Gurney Drive and Gurney Plaza. Guests can take a dip in the outdoor pool or grab a bite to eat at Cest Si Bon, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights.
At a glance
DONE
Hotel size
231 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Free shopping center shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2016
Safe-deposit box at front desk
An outdoor pool
Banquet hall
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Cest Si Bon - This restaurant serves breakfast, lunch, and dinner.
Lobby Lounge - Onsite lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: MYR 200.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 45 for adults and MYR 25 for children
Airport shuttle service is offered for an extra charge of MYR 50 per vehicle (one-way)
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
VOUK HOTEL SUITES Penang
VOUK SUITES Penang
Vouk Hotel Suites George Town
Vouk Hotel Suites
Vouk Suites George Town
Vouk Suites
Vouk Hotel Suites Hotel
Vouk Hotel Suites George Town
Vouk Hotel Suites Hotel George Town
Frequently asked questions
Does Vouk Hotel Suites offer free cancellation for a full refund?
Yes, Vouk Hotel Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vouk Hotel Suites?
Yes, there's an outdoor pool.
Are pets allowed at Vouk Hotel Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Vouk Hotel Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Vouk Hotel Suites?
Yes, an airport shuttle is available. The charge is MYR 50 per vehicle one-way.
What are the check-in and check-out times at Vouk Hotel Suites?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Vouk Hotel Suites and nearby?
Vouk Hotel Suites has an outdoor pool.
Are there restaurants at or near Vouk Hotel Suites?
Yes, there's an onsite restaurant, Cest Si Bon.
What's the area around Vouk Hotel Suites like?
Vouk Hotel Suites is in Downtown George Town, a short 2-minute walk from Gurney Drive and 13 minutes' walk from Island Hospital.
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Reviews
Vouk Hotel Suites Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.0
Location
8.2
Staff & service
7.8
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bed
Shower
Bathroom
Pool
Pharmacies
Restaurant
Furniture
Reviews
Verified
6/10 Good
Apr 21, 2026
The room is considered clean. Staff is ok. But the breakfast very limited choice . However the housekeeping look like didn’t check the toiletries supply because I found used stuff did not removed and especially there is no extra roll of toilet paper while when the first roll of toilet paper is almost running out when we check in.
Lydia Mei Kam
Lydia Mei Kam, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2024
Very good hotel
dennis
dennis, 3-night trip
Verified
8/10 Very good
Jul 10, 2025
Excellent staff. Clean and professional hotel. Perfect location for the Gleneagles hospital. The hotel offers a van service to the hospital although it is walkable distance.
David
David, 2-night trip
Verified
10/10 Exceptional
Jul 27, 2024
reasonable priced, spacious and comfortable room
Nishant
Nishant, 4-night trip
Verified
6/10 Good
Sep 21, 2025
It was ok until our room had an aircond leak which was rectified but yet again leaked. Imagine more than twice hotel maintenance had to resolve the issue by entering our room. Other than that staff was pleasant and stay was ok.
Alina
Alina, 2-night trip
Verified
8/10 Very good
Oct 15, 2023
Room and service was all good, facilities are temporary closed. Overall for a short stay was ok.
Nicholas
Verified
8/10 Very good
Mar 30, 2025
Staff were very welcoming and friendly. The price was reasonable and location was great. The building and room was nice although there were a few things that could have been better. The mini fridge was not working properly and was not cold, the carpet in the hallway was really worn out and unfortunately on our last day there was a cockroach climbing on the wall of the washroom.
Michael
Michael, 2-night trip
Verified
8/10 Very good
Jun 13, 2024
Room was spacious though we can hear the closing of doors, flushing, turning on and off taps. The service staff are extremely courteous and the doorman offered great help in recommending places to visit.
Ai Hsiang
Ai Hsiang, 2-night trip
Verified
8/10 Very good
Aug 1, 2024
Please note: the area around the property is safe at night.
However it is a commercial area, so no tourist sights, no history, nothing to see, nothing to do, limited public transportation. You can eat out like in other parts of Penang, so no worries that you'll be forced to take all meals in the hotel. But otherwise is very much a check-in and sleep kind of place.
Giang Beng
Giang Beng, 1-night trip
Verified
4/10 Fair
Jun 6, 2024
Although the staff were very nice and friendly, the place was really dirty. I won't be returning unless they improve the cleanliness.
Hsinying
Hsinying, 4-night trip
Verified
6/10 Good
Sep 29, 2024
Likes - Good location, big room, polite and friendly staff, room service to repair the safe and deliver drinking water was prompt
Dislikes - kettle base needed to be scrubbed, no bedroom slippers, no face towel, no proper teaspoon only plastic stirrer, carpet at lift lobby needs to be vacummed
SAY KEE
SAY KEE, 4-night trip
Verified
6/10 Good
Nov 28, 2023
Good location. Room size is good. Lighting in the room inadequate, gloomy. Amenities insufficient. Housekeeping irregular.
Pramod
Pramod, 4-night trip
Verified
10/10 Exceptional
Aug 6, 2023
Spacious room in good location
Nice big spacious room. Good facilities - free car park, good WiFi, swimming pool, gym. Limited restaurant service but plenty of eateries in vicinity - Gurney is just 10 mins walk away. Not sure whether its an oversight - previous occupier left a cup of bubble tea in the bin and the bin is not emptied. Limited cable TV - only loxal channels. Only 1 set of toiletries (shower gel and shampoo) for a double room. Have to request for replenishment. Booked for 2 nights but room cardkeys were deactivated after 1 night - have to get it validated at reception. Renovation is dated and the basin tap head came off easily.
Ngung Chia
Ngung Chia, 2-night trip
Verified
6/10 Good
Dec 4, 2023
Good location but hotel/rooms need maintenance.
This is my second time staying at Vouk Hotel in Penang. I am unlikely to stay here again as the maintenance issues seem to be getting worse rather than better, unfortunately. It's not a bad place to stay; the hotel just needs a lot of work.
Pros:
*Central location to easily access most of Penang's popular areas; walk to Northam night market (5 minute walk), Gurney Drive/Plaza (10-20 minutes walk), and even historic Georgetown (20-30 minutes walk).
*Very comfortable bed and linens.
*Very spacious room and bathroom.
*Great pharmacy and a Starbucks next door.
*In-room, secured safe deposit box with customizable digital code.
*Large workstation/desk and plenty of cabinet space.
Cons:
*Found several bugs/roaches in the bathroom, some adults and many babies, and one adult in the main area.
*No hot water in the shower or sink the second day.
*Needs minor maintenance (damaged wood flooring, inoperable wall light to the left of bed, electrical switch on left of bed sticks out from wall, wallpaper needs to be replaced, etc.)
*Wifi is annoying to access, especially with a laptop. Each time you return to the room you need to re-login to the network.
*Cash deposit of RM100 required to check in.
*Hotel hallways are very dated and need a renovation/upgrade.
*Not very quiet; you can easily hear people in the hallway and the adjacent rooms. I suggest getting a room at the far end of the hallway, furthest from the elevator, to minimize noise.
David
David, 2-night trip
Verified
6/10 Good
Jan 28, 2026
There are some cockroach in my room.
TAKUYA
TAKUYA, 2-night trip
Verified
8/10 Very good
Nov 7, 2025
Good
ENG KEONG
ENG KEONG, 1-night trip
Verified
10/10 Exceptional
May 4, 2024
Great hotel
Nice hotel, easy access to everywhere
Anastasia
Anastasia, 2-night trip
Verified
8/10 Very good
Apr 20, 2025
location : main street
Sing
Sing, 2-night trip
Verified
8/10 Very good
Jul 22, 2023
Near the beach
Hock Fook Anthony
Hock Fook Anthony, 1-night trip
Verified
10/10 Exceptional
Aug 18, 2022
Penang holiday
Very good!
Chong
Chong, 2-night trip
Verified
6/10 Good
Feb 25, 2024
It’s an older building and outside downtown area. Restaurant in the hotel close early, front desk staff very friendly.
Elvina
Elvina, 2-night trip
Verified
10/10 Exceptional
May 13, 2025
Na
Eric
Eric, 5-night trip
Verified
8/10 Very good
Jul 8, 2023
It is a good and peaceful area, and is quiet. Surrounding are far away from attraction area.
Hon Wei
Hon Wei, 3-night trip
Verified
6/10 Good
Jul 10, 2025
There was no bath towel,no sandal and phone in the room was not working unable to communucate with the fromt desk etx
Kadiman
Kadiman, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2023
Modern spacious rooms. Rooftop pool with great view of city. Clean. The only suggestion I have is to train the staff to learn English if the hotel wants foreigners. Most staff do not speak English…