Park Royal Mazatlan managed by Accor

Property class: 3.5
Beachfront hotel with spa, near Playa Brujas

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At Park Royal Mazatlan managed by Accor, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Playa Brujas. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. La Veranda serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
$74
The current price is $88 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed, Non Smoking, Ocean View

  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Sea View

  • Ocean view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • Sleeps 6
  • 2 Double Beds

Superior Suite, 2 Double Beds

  • Ocean view
  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Map
Av. Sabalo Cerritos No. 3110, Marina Mazatlán, Mazatlán, SIN, 82100

What's nearby

  • Playa Brujas - 1 min walk - 0.1 km
  • Cerritos Beach - 16 min walk - 1.4 km
  • Bula - 19 min walk - 1.6 km
  • Marina Mazatlan Golf Course - 7 min drive - 3.1 km
  • The Mazatlan Malecón - 15 min drive - 9.2 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 30 min drive

Restaurants

  • ‪Angelo's - ‬5 min drive
  • ‪El Palmar, Mariscos + Sushi - ‬13 min walk
  • ‪La Fifi - ‬4 min drive
  • ‪Acaxee Bar - ‬10 min walk
  • ‪La Trokeria - ‬4 min drive

About this property

Park Royal Mazatlan managed by Accor

  • At Park Royal Mazatlan managed by Accor, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Playa Brujas. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. La Veranda serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights.

At a glance

Hotel size

    • 78 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property

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Reviews

Park Royal Mazatlan managed by Accor Reviews

7.4

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Restaurant
Beach
Food
View
Elevator
Water
Bathroom
Ocean

Reviews

Verified review

4/10 Fair

Staff was great!! No AC during the whole stay elevator situation was very overwhelming.
Verified review

10/10 Exceptional

Beautiful property next to the Beach, very nice infinity pool,service was amazing.
Verified review

8/10 Very good

Decent property. Friendly staff. Great views. Very nice pool, but no swim up pool bar. Gym is tiny. I got one of the rooms with a jacuzzi and didn't use it, it looked old and dirty.
Verified review

6/10 Good

The pool is supper cold so if you have kids and want a warm pool this is not it, also the breakfast is expensive but the its close to the beach and the sunset is beautiful. We just went to get breakfast to a local restaurant what was 1/2 the price.
Verified review

10/10 Exceptional

We felt safe and we had an amazing time. Staff members welcome us with a smile and they were super nice.
Verified review

10/10 Exceptional

Staff was so nice, always greeted us and Welcome us with a smile. We had an amazing time, we felt safe even, during the crazy high crime events happening around Mazatlan. We felt safe in the hotel.
Verified review

10/10 Exceptional

Clean and comfortable room with excellent folks working there that spoke very good English
Verified review

10/10 Exceptional

Will return!!

Great client services... pool and beach connected. Great room views.
Verified review

10/10 Exceptional

Nice pool
Verified review

8/10 Very good

Decent Hotel with Good Service

Good was good. Nice beach. Accommodations were a bit dated.
Verified review

10/10 Exceptional

10/10 for the staff! So, personable and friendly.
Verified review

8/10 Very good

Beautiful ocean views. Common areas lovely and well maintained. Rooms quite dated but clean. No mini fridge in rooms. Staff friendly and helpful. Restaurant a little on the pricey end.
Verified review

8/10 Very good

Everything was good just at the restaurant I had a bad service one day from the 7 days I was there. Room was clean everyday but not change bedding and towels everyday. But in general was a good experience I will do this hotel again.
Verified review

6/10 Good

It is on the beach, and every room has a view which is nice. It Is very dirty, the windows, walls, light switches, ceiling, sink, fixtures, and furniture were not clean. They ran out of pool towels and we were told we would get one in 20 minutes, but that did not happen. The service was slow at first but with a good tip with first drink it improved. The breakfast was over priced for what was available. Garbage all over the beach on the side of the hotel, which is sad. We will not be staying here again.
Verified review

8/10 Very good

Park Royal is a nice upscale hotel set on a spectacular location overlooking the Pacific Ocean. The main attraction for me was the ocean view and the ocean air. That didn't work. I was surprised that the room windows were dirty and that you could not open the windows to let air in. What's the point of an ocean view in that case? Plus, despite the hotel being mostly empty mid-week, they put me in a less desirable location. (Low floor, angle view.) Note to management...please give your customers a decent room when you have them available.
Verified review

4/10 Fair

Great staff, but a lot left to be desired!

We went to Mazatlan for the 4/9/2024 eclipse and chose to stay at Park Royal over a nearby all inclusive to be a little bit closer to town. Hotel was overall affordable. The staff was amazing and it was evident that the entire crew from ownership down wanted to make a great impression. Breakfast buffet was very good and very fairly priced. Pool was nice and beach area was great. There is a bus that runs all day in front of the hotel to take you downtown for food/drinks and only costs about $1/person each way. Negatives: I was hit with a Time share pitch right when i walked inside the door. I could only pay for things in the restaurant with Visa- no cash/peso or AmEx. But if I wanted to tip, I had to tip in cash/peso and couldn't put that on the card. The "bar" is basically useless and nobody was hardly ever staffing it and certainly nobody was sitting there having a drink. There is not much to do around the hotel as far as food/drink, so you almost have to catch the bus into town to do anything. THE BEDS ARE HORRIBLE!! I felt like I was sleeping on a table top. No basic toiletries in the bathroom like wash cloths (only got 1 towel), soap, lotion... that are pretty common in most hotels. THERE WERE NO TV CHANNELS IN ENGLISH, AND NO WAY TO PUT ENGLISH SUBTITLES ON THE TVS. I understand it's Mexico and I respect that you need to acclimate when you travel to another country, but they are obviously looking for the US$, so at least give me a sports channel and a movie channel.
Verified review

10/10 Exceptional

It was a good experience
Verified review

8/10 Very good

Great view of the beach nice staff and alright breakfast
Verified review

10/10 Exceptional

Everything was pretty good I will come back as soon as I can
Verified review

4/10 Fair

Breakfast was good, the server Dennise was a good server excelente services I give her 10+
Verified review

10/10 Exceptional

Perfect
Verified review

10/10 Exceptional

Everything was fantastic.
Verified review

10/10 Exceptional

All very good we want to stay one more night thank you
Verified review

10/10 Exceptional

Great place to stay. Price is worth the place and its at an excellent location.
Verified review

10/10 Exceptional

Todo excelente