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Emotion Tulum Hotel

3.0 star property
Tulum hotel with restaurant and bar/lounge

Choose dates to view prices

Located near Tulum National Park, Emotion Tulum Hotel offers a tranquil retreat with a rooftop terrace and garden. Take advantage of bike rentals or unwind with spa services like massages. With free in-room WiFi, a library, and helpful staff that can assist you at the front desk or reception hall.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front-desk safe

Feel at home (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $40
$52 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, Refrigerator

Standard Room, Refrigerator | Iron/ironing board, free WiFi

Standard Room, Refrigerator

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, Refrigerator

Triple Room, Refrigerator | Iron/ironing board, free WiFi

Triple Room, Refrigerator

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room, 2 Queen Beds, Refrigerator

Quadruple Room, 2 Queen Beds, Refrigerator | Iron/ironing board, free WiFi

Quadruple Room, 2 Queen Beds, Refrigerator

  • 22 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
Av. Tulum 32, entre Osiris y Beta Sur, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 2 min walk - 0.2 km
  • Hospital de Tulum - 8 min walk - 0.7 km
  • Hunab Lifestyle Center - 4 min drive - 1.8 km
  • Jaguar Park - 4 min drive - 1.8 km
  • Cenote Calavera - 4 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Cancun Intl. Airport (CUN) - 92 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Guarida - ‬2 min walk
  • ‪La Fourneé - ‬3 min walk
  • ‪El Pollo Bronco - ‬1 min walk
  • ‪Las Hijas De La Tostadas - ‬1 min walk
  • ‪Tacos Diaz - ‬2 min walk

About this property

Emotion Tulum Hotel

Emotion Tulum Hotel features a rooftop terrace and puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge, a terrace, and a garden are other highlights.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 6 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Ecotours nearby
  • Boat tours nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Reception hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 6 percent

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 5 per pet, per day

Policies

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Emotion Tulum

Emotion Tulum Hotel Hotel

Emotion Tulum Hotel Tulum

Emotion Tulum Hotel Hotel Tulum

Frequently asked questions

Does Emotion Tulum Hotel offer free cancellation for a full refund?

Yes, Emotion Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Emotion Tulum Hotel?

Yes, pets are welcome. There's a charge of USD 5 per pet, per day. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Emotion Tulum Hotel?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Emotion Tulum Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Emotion Tulum Hotel?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is 12:30 PM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Emotion Tulum Hotel and nearby?

Have fun with nearby activities like boat tours and scuba diving. Additional recreation nearby includes ecotours. Enjoy amenities like a picnic area and a garden.

Are there restaurants at or near Emotion Tulum Hotel?

Yes, there's an onsite restaurant.

What's the area around Emotion Tulum Hotel like?

Emotion Tulum Hotel is located on the boardwalk/promenade in Tulum City Center, a short 2-minute walk from Dos Aguas Park.

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Reviews

Emotion Tulum Hotel Reviews

6.8

Good

7.4

Cleanliness

8.0

Location

8.4

Staff & service

6.4

Property conditions & facilities

Reviews

Verified

2/10 Poor

Horrible lugar, sucio, roto, la habitación no tenía ni piso, era cemento, y pésima atención, no aceptan pago con tarjeta bancaria.
Monica, 1-night trip
Verified

8/10 Very good

buena ubicación, cómodo para descansar.

un hotel bien ubicado, en el centro de Tulum. Algo de ruido por los restaurantes que están a un lado, más sin embargo está cómodo si lo que quieres es una habitación privada a precio accesible.
Luis Enrique, 1-night trip
Verified

2/10 Poor

Pésimo, fatal!!!!

Pésima atención, ruido toda la noche por el bar abajo, baños una porquería no servía WC, la TV un sólo canal, sucio todo, en general un asco. Nada recomendable. El tipo de recepción un pelele ademas me quería cobrar de más. al final aceptó que se equivocó de mala gana.
Alejandro, 1-night trip
Verified

6/10 Good

The service was great - the folks who work there were nothing but nice and helpful. However, the room we booked was bare bones, the towels were clean but permanently stained, the shower and bathroom had someone else's stray hairs, and you could hear basically everything happening on the floor. Ultimately, I felt our room was super over priced for what we got ($100 US all in) but it was a Saturday night in Tulum and we booked the same day. If it was $45 instead $85 I wouldn't complain. I just wish I knew because I would've spent the extra $25 to get a much nicer spot.
Morgan, 1-night trip
Verified

8/10 Very good

El lugar está en buena zona. Es tranquilo. E incluye desayuno.
2-night trip
Verified

10/10 Exceptional

Exelente servicio.

Exelente servicio, cómodo, agradable.
Jose David, 3-night trip
Verified

8/10 Very good

Hostel with amazingly helpful staff

We had a spacious private room with two comfortable double beds. The reception staff made us feel very welcome and helped us plan sightseeing activities. A plentiful breakfast was served on the rooftop terrace. When we arrived we were told that the terrace was booked for an all-night party on the second night of our stay and were offered a refund and help in finding another place. We decided to stay. Even though the thumping bass made our sleep erratic, the staff had been so friendly and appropriate that it just felt like our kids were having a party.
Barbara, 2-night trip
Verified

4/10 Fair

Good location but very noisy

The best part about this hotel is the location since it’s so close to everything. This also means you won’t get any rest because bars and clubs blast music all night and all morning. The bed was also hard and uncomfortable.
Verified

8/10 Very good

Tienen cambio de administración, faltan detalles pero seguramente en poco tiempo estará mejor. la terraza es muy buena, falta algo de acomodo. el trato es bueno y amable. saludos..
ivan, 1-night trip
Verified

6/10 Good

Bueno

Bien ubicado pero muy ruidoso. La habitacion limpia y el personal de recepcion muy atento. Nos costo mucho dormir porque es muy ruidoso alrededor y la habitacion estaba a un lado de unos casilleros.
1-night trip
Verified

8/10 Very good

mucho ruido por modificaciones dentro del hotel
victor, 3-night trip
Verified

4/10 Fair

Good staff but no hot water

Staff were great but there was no hot water in the shower
Verified

4/10 Fair

À plus de 60€ la nuit, l'hôtel n'est pas à la hauteur. Murs sales, serviettes de bain trouées (déchirées), un tapis de bain de 30cmx30 découpé dans une vieille serviette. Cuisine commune pas nettoyée (tables pas propres, aliments qui traînent), et, bien sûr, les éternels mal élevés qui discutent sous vos fenêtres jusqu'à 2h30 du matin (mais ça, ce n'est pas la faute de l'hôtel !). Bon accueil et personnel très sympa. Très bon point par contre pour une bonne literie et des lits en 160, une clim qui fonctionne bien et bonne télé. Bref, uniquement pratique parce qu'en plein centre et a 5mn à pied du Terminal ADO.
Verified

6/10 Good

Buena ubicación.

Todo salió acorde a lo esperado, salvo que no nos cobraron el precio acordado, si se quiere abonar con tarjeta de crédito cobran recargo. No toman el dólar en la cotización oficial. El resto todo bien. Tulum es maravilloso.
Verified

10/10 Exceptional

Hotel en el corazón de Tulum

La atención de su personal es de lo mejor, siempre muy amables y dispuestos a ayudar. Está ubicado en el centro de Tulum, en la avenida principal.
Verified

4/10 Fair

Good value, right in town, no frills

Great location and very reasonable, suitable for young backpackers. The private room with bath was super basic.
Verified

8/10 Very good

Good option for Tulum Pueblo

Great staff, good location. Facilities are pretty basic, but that's ok. Price seemed quite high for what we got, but apparently Tulum has a reputation for expensive accommodation.
Verified

8/10 Very good

Great place with perfect kovatkin to stay

Hotel was nice and staff was great and really helpful! Big plus for that. Room was nice. The only minus was the location of our room was bad, we got the first room from the lobby, so it was really noisy. But we got earblugs! The location of the hotel is really good and they also rent bikes, so it is easy to drive to the beach. There is common kitchen that guests can use. There shoul be more kitchen tools. Beds were good and pillows were great. We stayed at the hotel four nights, so it would have been nice if the sheets and towels would have changed at least once, but they didn't! Altough there was some minus points, we really liked the place. If we ever come back to Tulum we will choose this place!!
Verified

10/10 Exceptional

Le falta un poco más de limpieza. El personal muy amable y la ubicación excelente, muy cerca de todo.
Verified

8/10 Very good

Decent budget hotel

I thought everything was a decent value for the price, but the water pressure was low and the shower was rather outdated and dingy. Good beds, great private room for 2-3 people. Bikes for rent for a good price, excellent reception staff. Homey ambiance.
Verified

2/10 Poor

This is not up to the standards of a regular hotel. It is more like a room in a house. There is no good insulation in the wall. You can hear every noice in the hallway. Yet it charged us as a four star hotel
Verified

6/10 Good

Simple but clean

It was fine for a night. Noisy hallway, no windows towards the street, but the room was clean. Our friend had booked the room on Expedia and we expected an easy check-in. Well, they required a credit card from a person at check-in. They apparently did not charge the credit card at the online booking and we ended up having to pay the room at check-in. Our friend was very disappointed about that. It was supposed to be a gift for us.
Verified

10/10 Exceptional

Nice hotel right on the main street of Tulum

Entrance way looks questionable but look past that because they are working hard on fixing up the hotel. Rooms are lovely, clean and affordable. There are fridges in the rooms, private bath, air conditioning and tv. There are regular hotel rooms in one side and dorm rooms with clean, new shared baths. Staff are very helpful and friendly. Hotel is on the main street of Tulum with the central square and many restaurants close by. The beach is a 15 minute taxi ride away. We would definitely stay there again.
Verified

8/10 Very good

Bra läge och rent

Vi bodde fyra nätter här, vi hade först bara bokat två men vi gillade Tulum såpass mycket att vi förlängde. Rummet är rent och har kylskåp, helkaklat badrum och en helt okej bekväm säng. Det vi saknade i rummet var en byrå eller fler hyllor för kläder och en sänglampa! Det städades varje dag och kändes därför alltid rent. Det ligger i mitten av Tulum, några kvarter (ca 8 min gång) till busstationen och nära de flesta souveniraffärer och restauranger. Colectivon till stranden går två kvarter från hotellet vilket var smidigt.
Verified

6/10 Good

Hôtel plus que correct mais bruyant

Bon accueil, hôtel bien placé, chambres propres mais bruyant !