Hilton Astana

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Take in the views from the rooftop terrace when you stay at Hilton Astana. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
The current price is $205
$238 total
includes taxes & fees
Sep 26 - Sep 27

Why we love this property

Business meets pleasure
This hotel features nine meeting rooms and a business center, plus spa services and two bars. Concierge services elevate the experience.
Food and drink options
This hotel serves up continental breakfast to start the morning. A restaurant offers tasty meals throughout the day. Guests can unwind at 2 bars.
Relaxation sanctuary
This hotel boasts a full-service spa with couples treatment rooms and diverse massage options. A sauna, steam room, and hot tub complete this relaxation haven.

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for king premium one bedroom suite

A hotel room with a large bed, a painting on the wall, a nightstand, a lamp, and a window with curtains.

king premium one bedroom suite

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Twin Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a view of the city.

Executive Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Executive Room, 2 Twin Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a sofa, a desk, a chair, a TV, and a large window with curtains.

Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a wooden entertainment unit, a flat-screen TV, a sofa, a chair, a coffee table, and a lamp.

Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 Bedroom

A modern hotel room with a sofa, armchairs, a coffee table, a TV, and a lamp.

Deluxe Suite, 1 Bedroom

  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a view of buildings through the window.

Executive Suite, 1 King Bed

  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a TV, a red sofa, a small table with books, and a city view.

Presidential Suite, 1 King Bed

  • 210 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk, a chair, a TV, and a view of the cityscape.

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for King Junior Expo 1Br Suite

Premium bedding, memory foam beds, minibar, in-room safe

King Junior Expo 1Br Suite

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Expo View)

A hotel room with a large bed, a desk, a chair, a television, and a view of a modern building.

Deluxe Room, 1 King Bed (Expo View)

7.2 out of 10
Good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, 2 Bedrooms

A hotel room with a bed, a desk with a TV, a red chair, a wooden cabinet, and a door leading to another room.

Family Room, 2 Bedrooms

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 King Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds (Expo View)

A hotel room with two beds, a desk, a chair, a TV, and a view of a modern building.

Deluxe Room, 2 Twin Beds (Expo View)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a view of a modern building.

Executive Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of a modern building.

Executive Room, 2 Twin Beds

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 40-inch Smart TV with digital channels, TV

Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 40-inch Smart TV with digital channels, TV

Suite, 1 King Bed

  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Premium bedding, memory foam beds, minibar, in-room safe

Family Suite, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms

Premium bedding, memory foam beds, minibar, in-room safe

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 3 Bedrooms

Premium bedding, memory foam beds, minibar, in-room safe

Suite, 3 Bedrooms

  • Sleeps 6
  • 4 King Beds
  • Free wired internet

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  • Airport transfer
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8.8 out of 10, Excellent, 197 reviews
The price is $94
$110 total
includes taxes & fees
Oct 17 - Oct 18
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About the neighborhood

Map
Heydar Aliyev Street 14, Astana, 010000

What's nearby

  • Nur-Alem Sphere - 5 min walk - 0.5 km
  • MEGA Silk Way - 9 min walk - 0.8 km
  • Alau Ice Palace - 3 min drive - 2.3 km
  • Bayterek Tower - 6 min drive - 5.8 km
  • Singing Fountain - 7 min drive - 2.0 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive
  • Astana Railway Station - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Marrone Rosso - ‬3 min walk
  • ‪Drinkit - ‬6 min walk
  • ‪Berezka - ‬15 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hilton Astana

  • Take in the views from the rooftop terrace when you stay at Hilton Astana. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.

At a glance

Hotel size

    • 250 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Free reception (select days)
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store

Working away

  • Business center
  • 9 meeting rooms
  • Conference space (7535 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Hallway handrail height (inches): 34
  • Handrails in stairways
  • Stairway handrail height (inches): 37
  • Wheelchairs available on site
  • Grab bar near toilet
  • Toilet grab bar height (inches): 33
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • 2 bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Eforea Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Axis - Onsite lobby lounge. Open daily.
Cloud 9 - Onsite rooftop bar. Reservations are required. Open daily.
Park Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately KZT 17500 to 17500 per person
  • Airport shuttle service is offered for an extra charge of KZT 22000 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:
  • Hot tub

Children & extra beds

  • Rollaway beds are available for KZT 5000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Astana Hotel Nur-Sultan

Hilton Astana Hotel

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hilton Astana Hotel Nur-Sultan

Hilton Astana Hotel

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hotel Hilton Astana

Hilton Astana Hotel Nur-Sultan

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hilton Astana Hotel

Hotel Hilton Astana

Hilton Astana Hotel

Hilton Astana Astana

Hilton Astana Hotel Astana

Frequently asked questions

Does Hilton Astana offer free cancellation for a full refund?

Yes, Hilton Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Astana?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hilton Astana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hilton Astana?

Yes, there's free self parking.

Is airport shuttle service offered by Hilton Astana?

Yes, an airport shuttle is available. The charge is KZT 22000 per vehicle one-way.

What are the check-in and check-out times at Hilton Astana?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Hilton Astana and nearby?

Hilton Astana has 2 bars and a spa, as well as an outdoor pool and a steam room.

Are there restaurants at or near Hilton Astana?

Yes, there's an onsite restaurant, Axis.

Does Hilton Astana have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hilton Astana like?

Hilton Astana is a short 7-minute walk from Nur-Alem Sphere and 10 minutes' walk from MEGA Silk Way.

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Reviews

Hilton Astana Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.2

Staff & service

9.4

Property conditions & facilities

Popular mentions

Service staff
Room
Breakfast
Spa
Food
Family friendly

Reviews

Verified review

10/10 Exceptional

Wonderful stay and very courteous staff
Verified review

10/10 Exceptional

Excellent hotel, very helpful and friendly staff. The Gym, Sauna, spa, pool are in very good shape and clean
Verified review

10/10 Exceptional

Swimming pool sauna; breakfast is also good; staff is great
Verified review

10/10 Exceptional

Always choose this hotel ! The best option you can have ,everything is close ,shopping ,dining etc.We enjoyed weekend with my family .Spa is just perfect ,staff is amazing.
Verified review

10/10 Exceptional

Nice pkace to stay. Staff speaks good English
Verified review

10/10 Exceptional

Perfect Hotel at a great location. Very comfortable between Astana and NQZ Airport. Very kind and supportive staff. Thank you for everything.
Verified review

10/10 Exceptional

all was very good
Verified review

10/10 Exceptional

Beautiful hotel, very comfortable room, fantastic breakfast, polite and caring staff.
Verified review

10/10 Exceptional

beautiful architecture, great staff
Verified review

10/10 Exceptional

Great as always
Verified review

10/10 Exceptional

Very good location for Business Trip

Nice view on the Expo-Site
Verified review

10/10 Exceptional

Good！！
Verified review

8/10 Very good

The property and staff were all great and helpful, the only problem I had was 2 out of the 10 days I was there they had no electricity with no hot water and nothing for the inconveniences.
Verified review

10/10 Exceptional

All.
Verified review

4/10 Fair

A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!
Verified review

6/10 Good

Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.
Verified review

8/10 Very good

Grand hotel in a great location, just few hiccups

A beautiful hotel in a great location. Room was spacious, bed comfortable. As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way. Mini bar was empty (even though at check out I was asked if I used anything from it). Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled. I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.
Verified review

2/10 Poor

Too many unfortunate incidents happened, Staff managed to add more to our already ruined staying in Hilton Astana , But as i stay more i learned that i should blame the staff The Hotel Manger lady needs to learn her self first how to do her job then try to train staff ! Our last day we are checking out when we look at the bill we were charged for mini bar that we never used anything from it we were charged for interest that supposed to be Free Still didn’t receive any refund for these charges! Lost all my trust to the Hotel ! All this things happened to us can’t be coincidence! They managed to ruin everyday of our stay and the Manager lady offered us Free taxi to Airport about 15min drive . I wish she didn’t even offer that made us even more upset! I spend fairly good enough money for my stay food drinks massage i would not mind to spending more but not worth to spend there , The manager lost us forever we would be keep coming back to the Hotel unfortunately we won’t! Everyday something is happening to us not supposed to happen She didn’t even bother to come to apologize her self instead offered taxi ride thank you great way of running business.Congratulations you lost potential future regular customers i would do my company meetings there too but now i ll take my business somewhere else. Thank you again you could not ruin more that some guests stay!
Verified review

6/10 Good

This hotel is reasonably new with clean spacious rooms but, judging from our experience, must still be in the "break-in" stage. Many problems, some dealing with safety. 1. The area around the pool is very slippery and dangerous for falls. I was walking slowly and cautiously, but still almost fell. My 4-year-old fell and hurt his knee. 2. Same issue with the shower. The floor tiles were same as the wall tiles, instead of non-slip. 3. The "do not disturb" lights are totally ignored by the staff. 4. The air conditioning is totally under-powered. In the morning with the sun hitting the windows in the summer, the room temperature rises to 28, with the thermostat set at 22. Keeping the drapes drawn helps, keeps it at 27. 5. Twice I needed my room key replaced, and the staff at the front desk never asked for any identification. This is a serious security issue. I asked the second time if my photo was on the staff member's computer screen, but was told "no" so the issue is real. 6. The sink in one bathroom had a defective stopper, which when closed would not open, unless pried up with a knife. The same sink had a slow dripping leak under the sink, but these were fixed within 24 hours. 7. The lower-level staff, delivering items to the room (other than room service) do not have a command of English. Typical example, one young man knocked on the door to deliver two ball-point pens to the room. We had not ordered them, so I tried to hand them back while saying we ...sorry, out of space
Verified review

10/10 Exceptional

Les hôtels Hilton sont toujours une valeur sûre. L’entrée de l’hôtel est magnifique et la piscine/le spa sont très agréables.
Verified review

10/10 Exceptional

문 열때 카드 태그가 잘 안됩니다. 그 외에는 다 만족합니다.
Verified review

10/10 Exceptional

Всегда выбираем только этот отель ! 10 из 10 ! Начиная от места нахождения и заканчивая уровнем обслуживания все идеально !
Verified review

10/10 Exceptional

徒歩圏内に商業施設も有り、便利だが、寒いとどうなるかは分からない。
Verified review

10/10 Exceptional

とてもゴージャスでホテルライフを満喫した。
Verified review

10/10 Exceptional

Останавливаемся втором раз с семьей ,очень хороший отель ,расположение и персонал ! Stay at this hotel for a second time ,nice facility,friendly staff,in the libby they have kids corner ,so little one can play while parents eats,spa is amazing ,has kids pool too ,little dip but it’s ok .So great place for both,family and business.Highly recommended.