Baixa Apartments by linc

The good: location is excellent and apartment spacious. More than enough space for our family of 5. Kitchen had everything we needed and was in good condition. Also, allow us check in a few hours earlier, which was helpful as kids were exhausted from the trip. The bad: No AC (although was listed as having one). In August the only way to be comfortable here is to have all of the windows open which allows nice breeze through the apartment. Unfortunately, with open windows it can get noisy at night and during the day the smell from the restaurants below can be too much. Also, washing machine was broken. Overall: a decent place in cooler months.

Avoid apartments by linc like a plague. Everything about this company and their apartments are sketchy. After booking this location, we didn't get a single email or text from this company outlining how or where we should meet them to check-in. When we got to the building there was no one to greet us or tell us what to do. We called the number from hotels.com and someone told us that we can only check-in after 4 PM. One of their employees finally showed up at 4:15 to let us in. Around 7 PM we left the apartment for dinner. When we got back, the main door to the unit was wide open and we were robbed. Everything was taken from our unit including 2 new iPads, wallets, cash and jewellery. We called linc and they basically told us that there is nothing they could do. They said that they have a note on the door that says they're not responsible for any robberies and all we could do was to call the police. They said their manger would come and see us in the morning but nobody ever showed up. When we spoke to the police they mentioned that this apartment was robbed multiple times in the past. It now makes sense why they’d put a robbery disclaimer on the door. Avoid staying here or any apartments managed by Linc at all costs, unless you'd like to come back home with a much lighter suitcase.

Everything was ok with the property however check in was a disaster. This company ‘linc’ manages several different properties in Lisbon and we were sent to one location and our apartment had been changed to another location. The phone number that hotels.com gave me to call was not the phone number for linc and the person who answered only spoke Portuguese. The only thing that saved my husband and I was the kind staff at Juicy, the restaurant next door who sorted it all out after several phone calls and showed us the way to our new location. Once at the apartment everything went smoothly, however it took two hours of frustration after traveling all day. Because of the hassle here and at other apartments we have booked, I will only book hotels in the future unless my stay is for 2 weeks or longer. I would recommend you to go to vegetarian Juicy Restaurant, Rua da Sao Juliao 70, Lisbon. The staff were fantastic and we ate there twice the food was so good even though we aren’t vegetarian.

Very high spec apartment in a decent location. The location wasn't as indicated on the map on hotels.com, it was right by Restauradres metro station. This is not where we expected the apartment to be located however it was a pleasant location with very easy access to local amenities, metro, restaurants etc. Apartment chosen was the 1-bed and was identical to the 1-bed photo on the ad. No oven the apartment but there is a hob, microwave, dishwasher and washer/dryer. Some cleaning products supplied. Staff member's were very friendly. Felt very secure in the apartment and felt like a safe area. Bed was very firm, would be nicer to be a little softer. Wifi was excellent in the room.