hello friends:
Hope you are all well.. first, I wanted to congratulate Laeticia for her great energy and always with a smile. She is a nice manager there...we appreciated her 🙂. I also congratulate the owner for the walls and ceilings with the shells. This was amazing.
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We had a good stay overall. Just wanted to point out something. This message is for Chris, the owner, to see what he thinks. As you may know we traveled due to our silver wedding anniversary and reason why I booked your most expensive room, and I booked it specifically due to the big jacuzzi (I knew you did not have hot water there, but still wanted to be there relaxing). As I say, it was because of this I booked the room and hoped to spend afternoons there relaxing and having the romantic time anticipated. NOWHERE on the site or emails or during reservation was it mentioned that it could occur (in summer or whatever) that there was a possibility that the jacuzzi was not available due to lack of rain or water. I understand nature happens but this should be very clear at time of booking that this is a possibility that the jacuzzi may not be used if it has not rained, or depending on the months, etc etc.
Then I could have opted for another type of room (less costly) or another resort. Since the jacuzzi was not available for use I had to leave a day earlier and spend an extra 900 at a beach bungalow at the Pearl, so we can have better romantic set up etc. Since the tub was
