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Krystal Monterrey

3.5 star property
Hotel with restaurant, near Fundidora Park

Choose dates to view prices

In the heart of Monterrey, Krystal Monterrey offers a haven of modern comfort with international cuisine at Café Flores. Unwind with dry cleaning services and babysitting while you connect to in-room WiFi or work out at the gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Free toiletries
The current price is $81
$97 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(98 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(106 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

A hotel room with two beds, a desk, a chair, a small table with a lamp, and a large window with curtains.

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is $83
$98 total
includes taxes & fees
May 27 - May 28
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About the neighborhood

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Casino Monterrey - 3 min walk - 0.3 km
  • Fuente de la Vida o Neptuno - 3 min walk - 0.3 km
  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Santa Lucia Riverwalk - 9 min walk - 0.8 km

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 30 min drive
  • General I. Zaragoza Station - 4 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪1900 - ‬1 min walk
  • ‪Zhen bao express - ‬3 min walk

About this property

Krystal Monterrey

  • When you stay at Krystal Monterrey, you'll be just a 5-minute drive from Macroplaza and Monterrey Institute of Technology. Guests can visit the fitness center for a workout or grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Fundidora Park and Cintermex are within a short drive. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.

At a glance

DONE

Hotel size

    • 207 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 180 per stay)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children

Parking

  • Valet parking costs MXN 180 per stay

Policies

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Monterrey Hotel

Krystal Monterrey Hotel

Krystal Monterrey Monterrey

Krystal Monterrey Hotel Monterrey

Frequently asked questions

Does Krystal Monterrey offer free cancellation for a full refund?

Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krystal Monterrey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Krystal Monterrey?

Yes. Valet parking costs MXN 180 per stay.

What are the check-in and check-out times at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Krystal Monterrey?

No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.

What is there to do at Krystal Monterrey and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Krystal Monterrey?

Yes, Café Flores offers international cuisine.

What's the area around Krystal Monterrey like?

Krystal Monterrey is in Monterrey Centro, a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza. The local area is considered walkable as well as being good for shopping.

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Reviews

Krystal Monterrey Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was delicious and worth trying. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Elevator
Restaurant
Water
Shower
Lobby
View
Store

Reviews

Verified

10/10 Exceptional

Hotel is close to all kind of activities and good places to eat.
JUANA, 5-night trip
Verified

10/10 Exceptional

Staff is very attentive and rooms are spacious and clean
Alma, 1-night trip
Verified

8/10 Very good

Hotel was clean and staff very friendly
Jorge, 4-night trip
Verified

10/10 Exceptional

Clean rooms and good service
Glendy, 1-night trip
Verified

10/10 Exceptional

Excellent Service, and kindness Room was comfortable
Marylou, 1-night trip
Verified

10/10 Exceptional

Excellent customer service and the staff is very helpful and professional.
Erasmo, 1-night trip
Verified

10/10 Exceptional

All staff was very nice and helpful!!
Sergio, 2-night trip
Verified

8/10 Very good

Old but fairly clean… friendly and professional
Guillermo, 2-night trip
Verified

10/10 Exceptional

Everything was very good. Staff was friendly. Only thing was the halls from elevator to the rooms were not clean
Fidencio, 2-night trip
Verified

8/10 Very good

Good surroundings, wishing walking distance to stores, malls, restaurants. There's a plaza right in front the building where you can sit to relax.
Cynthia, 4-night trip
Verified

4/10 Fair

The main floor and lobby are beautiful, the doorman was a nice touch. Checking was a little slow because there was only one clerk with three people in line. We were given a room on the ninths floor, which had a spectacular view of the Monterrey skyline. The door to our room was an issue, very hard to open and close, it appeared like it was falling off It’s hinges or swollen. We told two different people about it, and we still needed to use our body weight in order to open and close the door. The bathroom had the most issues from the shower not draining to a trickle of hot water from the sink faucet. Overall, it was not a good experience, and we do not plan on staying here again.
Fabian, 1-night trip
Verified

8/10 Very good

I noticed some little issues The bathroom need more clean up on shower and better showerhead, Sheets could be newer other than that everything else good, Near form restaurants and walkable distances
Juanita Alejandra, 4-night trip
Verified

6/10 Good

Room was clean, staffing wasn't courtesy, leaning was not fully expected trowels were missing on first day.
Felipe, 2-night trip
Verified

10/10 Exceptional

We noticed the bar was never open this is inconvenient for us we always want to have some drinks in the evenings when we travel and pay for a hotel stay. unfortunately this time we never saw the bar open. Overall our stay was very pleasant the staff were very friendly and polite.
Isabel Azucena, 2-night trip
Verified

10/10 Exceptional

Very friendly, helpful, and competent staff. An unexpected benefit was the seeing the large flocks of parrots that roost in the area. The parrots congregate on the roof of a building next door to the hotel to drink water (condensation from the air conditioners?) in the evening and they are easily visible from the Krystal. The hotel management should find an ornithologist to identify the types of parrots and produce a guidebook. When I watched the birds there must have been at least 300 birds visible.
Frederick H, 4-night trip
Verified

10/10 Exceptional

Great service
Guillermo, 3-night trip
Verified

10/10 Exceptional

Excelente hotel
Gabriela, 1-night trip
Verified

10/10 Exceptional

Excelente habitacion
Francisco Emmanuel Carrillo, 2-night trip
Verified

6/10 Good

5th time booking here staff was so unprofessional , other people were being booked in before the check in time except us. We were waiting in the lobby and clerk didnt even bother to advise when room was ready.
jesus, 1-night trip
Verified

10/10 Exceptional

Good
Sixto, 2-night trip
Verified

4/10 Fair

2nd class hotel. Not good.
Kaj, 3-night trip
Verified

10/10 Exceptional

Excelente
ANGEL, 1-night trip
Verified

10/10 Exceptional

Todo excelente
LUIS GERARDO, 1-night trip
Verified

8/10 Very good

The issue was always the quantity of towels, with 4 in the room, 2 adults and 2 kids they leave always 2 towels … when asked for towels they reply always “ why? Are there not towels in the room?
Gerardo, 2-night trip
Verified

10/10 Exceptional

Excellent stay! The hotel is in an outstanding location—close to everything we needed. The staff was welcoming, the room was comfortable, and the overall experience exceeded our expectations. Would definitely stay here again!
Carolina, 3-night trip